Hamilton Nissan
Hagerstown, MD
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Detail I have had many services performed at Hamilton Nissan over the years but this was one of the most disappointing. They had my vehicle for 7 hours for a I have had many services performed at Hamilton Nissan over the years but this was one of the most disappointing. They had my vehicle for 7 hours for a 4 hour detail appointment. When I got the car back, the inside was immaculate. But the outside of the car was still didty/streaky and covered with dead insects. And the service advisor never even bothered to contact me throughout the day to give me any status updates, I had to reach out to find anything out. More
Great work! I was very impressed with the thoroughness as they investigated the leaky tire, taking it off the rim to check it out and to assure that there was no I was very impressed with the thoroughness as they investigated the leaky tire, taking it off the rim to check it out and to assure that there was no nail in the tire. More
Oil change tire rotation Greeted me quickly although they were busy. I had my dog with me, but they were friendly about that. Got me done in just over an hour, pretty quick Greeted me quickly although they were busy. I had my dog with me, but they were friendly about that. Got me done in just over an hour, pretty quick for a busy Saturday morning More
oil change Great customer service. Took our vehicle right away and before we knew it service was done, explained to us everything that was done. Have owned 4 Nis Great customer service. Took our vehicle right away and before we knew it service was done, explained to us everything that was done. Have owned 4 Nissan vehicles. More
Vehicle maintenance I use Nissan dealership for life for service maintenance. We’ve always had very good service. If I had anything to constructively provide input I wou I use Nissan dealership for life for service maintenance. We’ve always had very good service. If I had anything to constructively provide input I would say that if I were to make an appointment, I would feel that should come before those that just walk in. And have been told that it doesn’t matter either way More
Not sure what this means Excellent service with the exception of forgetting to resent my maintenance reminder reset, which I still have to call about. Other than this the ser Excellent service with the exception of forgetting to resent my maintenance reminder reset, which I still have to call about. Other than this the service at your dealership has been excellent. So far I have only been there for the free services that came with the purchase of my previously owned vehicle in August 2017. More
Listen heard understood Greeted quickly and my concerns addressed. I was taken seriously. The mechanic drove with me to hear the sound I was concerned with so there would be Greeted quickly and my concerns addressed. I was taken seriously. The mechanic drove with me to hear the sound I was concerned with so there would be no confusion as to what the problem was. We duplicated the sound . More
New transmission Nick was super helpful and easy to talk to. Hamilton got me an appointment as soon as I called to describe the issue i was having. My car was finished Nick was super helpful and easy to talk to. Hamilton got me an appointment as soon as I called to describe the issue i was having. My car was finished the next day right around the time they told me it would be ready. More
Great service and value If you are looking for a friendly atmosphere alone with great service and value go to Hamilton Nissan! I would recommend this dealership to everyone. If you are looking for a friendly atmosphere alone with great service and value go to Hamilton Nissan! I would recommend this dealership to everyone. More
Awesome customer servoce I love Hamilton. Been a buyer for a long time! I would say the ONLY thing I feel could be improved upon is the wait during an appointment for oil I love Hamilton. Been a buyer for a long time! I would say the ONLY thing I feel could be improved upon is the wait during an appointment for oil/tire rotation appt. that’s it 🙃 More