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Hamilton Nissan
Hagerstown, MD
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Met all my car needs. Excellent used car. Excellent pre-certified used car Salesman very easy to work with. Cooperative and met all my used car needs. Recommend this car dealership to friend Excellent pre-certified used car Salesman very easy to work with. Cooperative and met all my used car needs. Recommend this car dealership to friends and family. More
never recommend 3rd time trying to schedule oil change . finally got appointment for 06/29/18 at 11:30 for oil change. waited 90 minute then left. I had a set of 4 3rd time trying to schedule oil change . finally got appointment for 06/29/18 at 11:30 for oil change. waited 90 minute then left. I had a set of 4 tires installed at firestone this morning in under an hour. I guess lifetime oil change means waiting a lifetime to get one. More
Great service and overall experience. They were quick and professional and the car was clean and ready to go when they said it would be ready. Always a pleasant experience. They were quick and professional and the car was clean and ready to go when they said it would be ready. Always a pleasant experience. More
Personal care By having Hamilton Nissan keeping track of what my car needs and when to maintain it’s long life it’s less for me. Always honest about the work and go By having Hamilton Nissan keeping track of what my car needs and when to maintain it’s long life it’s less for me. Always honest about the work and going over the details with me and allowing me to make the decision if they suggest to replace something. They do not keep after you as if selling you. Very appreciative of extra care like washing the inside windows when I asked and taking time to just be human and humbling to talk with me. We may be customers paying for a service but it’s a great day when you’re spoken to as if family. I’ll continue to bring my 2012 Altima here. Nick, in the service area - keep up your fine and courteous relationships with your customers and you’ll be blessed!! Thank you! More
As expected Easy friendly fast service. Take my vehicle in every 5 thousand miles for oil and filter change. Each time is fast service and i know my vehicle is be Easy friendly fast service. Take my vehicle in every 5 thousand miles for oil and filter change. Each time is fast service and i know my vehicle is being well serviced. More
Excellent customer service I went in for the oil change I was due for, and told them I already knew I needed tires (as this would be checked on the multi point inspection). When I went in for the oil change I was due for, and told them I already knew I needed tires (as this would be checked on the multi point inspection). When my service rep was reviewing my service history he found that on my air bag recall only the drivers side had been done; the passenger side still needed done. I was able to get that done in the same visit. He also got me quotes for tires. Since they were in stock, and I had time, I was also able to get them done on that visit. (My oil change was scheduled for early in the morning.) I've dealt with various service reps and have always been treated good. As a single woman I've never been talked to like I don't have a clue and they've never tried to get more work out of me. Any work that I've had to pay for has been reasonably priced and well done. I've never been to a dealership service center like this before I found Hamilton. They are fantastic. More
Had oil changed and tires rotated. Also 30000 mi. Service. Service was satisfactory. I find this very offensive. I stated that it was satisfactory and that is all I'm going to say. If I didn't like it I'd let Service was satisfactory. I find this very offensive. I stated that it was satisfactory and that is all I'm going to say. If I didn't like it I'd let you know. More
Car problems Communication was great but the price of it to be done was high. Trying to keep my price limit down. Thank you for all you did Communication was great but the price of it to be done was high. Trying to keep my price limit down. Thank you for all you did More
Overall decent experience I would have given five stars if I wouldn't have had to return to have a flashing airbag light checked out and remedied. But they took my car right b I would have given five stars if I wouldn't have had to return to have a flashing airbag light checked out and remedied. But they took my car right back and fixed the issue. I have always had good experiences with Hamilton. More
No pressure type atmosphere, easy going salesman and sales manager. The complete process was easy. I will be purchasing all my vehicles from this dealership in th type atmosphere, easy going salesman and sales manager. The complete process was easy. I will be purchasing all my vehicles from this dealership in the future. More