Hamilton Nissan
Hagerstown, MD
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My service review Nick is always friendly and provides great customer service! He always goes above and beyond to make sure I am satisfied with the service and shows ge Nick is always friendly and provides great customer service! He always goes above and beyond to make sure I am satisfied with the service and shows genuine concern for his customers. More
Service Always pleased with the service at this Nissan dealership..Was kept in the loop and service completed in a timely manner. Also fresh coffee and donuts Always pleased with the service at this Nissan dealership..Was kept in the loop and service completed in a timely manner. Also fresh coffee and donuts is a great touch. More
Great Customer Service/Prices Great overall customer service and honest prices. I could not have asked for a better deal. Thank you Hamilton Nissan keep up the great work. Great overall customer service and honest prices. I could not have asked for a better deal. Thank you Hamilton Nissan keep up the great work. More
Once Again, Hamilton Service Department Deliverd ! I brought my Hyundai Elantra in for a diagnostic test of possible transmission problems. Nick was very professional and precise in the way he explaine I brought my Hyundai Elantra in for a diagnostic test of possible transmission problems. Nick was very professional and precise in the way he explained the process they would take to diagnose the problem. In the meantime, the fabulous shuttle driver took me to my destination. Nick, in the meantime, called me to let me know what the problem with my car was and said he would see about getting the parts and fixing my car. I'm very impressed with the customer service Hamilton delivered! More
New Verhicle Purchase The purchasing process was user friendly, easy and time efficient. The sales and finance personnel were very efficient, friendly but professional. The The purchasing process was user friendly, easy and time efficient. The sales and finance personnel were very efficient, friendly but professional. The dealership accommodated my schedule. More
Excellent experience Very professional staff willing to go the extra mile. They let me use a vehicle so that I could go to lunch. ( great sales tactic by the way! ) Very professional staff willing to go the extra mile. They let me use a vehicle so that I could go to lunch. ( great sales tactic by the way! ) More
Awesome Thank you Hamilton Nissan and your Service and Sales Dept. Top Notch !!! My Service quy Don makes sure you drive away with a smile on your face. Thank you Hamilton Nissan and your Service and Sales Dept. Top Notch !!! My Service quy Don makes sure you drive away with a smile on your face. More
Quick, efficient You were very busy but serviced my car in a timely manner. Very friendly customer care. Serviced was described in detail. Thank you. Don is great. You were very busy but serviced my car in a timely manner. Very friendly customer care. Serviced was described in detail. Thank you. Don is great. More
Oil change Excellent service not a long wait answered all my questions felt like he cared and was going above the call of duty kudos to Nick Excellent service not a long wait answered all my questions felt like he cared and was going above the call of duty kudos to Nick More
Quotes are consistently well below actual. Every time I receive or have received a quote for maintenance on my car, the quote has always been well below what the work comes out to be. There is Every time I receive or have received a quote for maintenance on my car, the quote has always been well below what the work comes out to be. There is no difference in the quoted work and the actual work performed and I do not understand why. Also the estimated time is consistently 60-90 mins longer than what I am told. The only reason I continue to have work done here is because the quality is good but the transparency is way off! I have been committed to Hamilton for 7 years now and have referred a few others who purchased vehicles there but my next car will be from a different dealer. More