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Hamilton Nissan
Hagerstown, MD
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First oil change was awesome My first oil change was awesome. They rotated my tires and did a check on fluids, brakes and everything. They even washed my car. I was very please. I My first oil change was awesome. They rotated my tires and did a check on fluids, brakes and everything. They even washed my car. I was very please. It took a little bit longer than I expected but well worth the time. More
Fabulous service We bought a new Nissan Murano last week from Adam. He was exceptionally helpful, while being laid back and not being pushy. He gave us lots of informa We bought a new Nissan Murano last week from Adam. He was exceptionally helpful, while being laid back and not being pushy. He gave us lots of information about our options and guided us toward a purchase that made us very happy. More
Great Car Buying Experience I test drove the same model I wanted to buy at another dealership, but Hamilton had the color I wanted, so I reached out to their internet sales team I test drove the same model I wanted to buy at another dealership, but Hamilton had the color I wanted, so I reached out to their internet sales team and was able to work through all the painful car buying steps from home (negotiating price, pre-approved financing, etc.) Fern was up front and transparent the whole way, which was a breath of fresh air. Brandon was welcoming and answered all our questions for delivery. More
Great experience! Everyone at Hamilton Nissan did whatever they could to get me in the car I wanted and needed! It was super fast, I got a great deal and everyone was h Everyone at Hamilton Nissan did whatever they could to get me in the car I wanted and needed! It was super fast, I got a great deal and everyone was helpful! More
It was good Friendly and fast. I went to lunch while they did their end of the sales, came back and they were ready for me, good job. Friendly and fast. I went to lunch while they did their end of the sales, came back and they were ready for me, good job. More
Service Experience Poor I didn't have a good service experience. I came in for an oil change and tire rotation. I told Andy I was having problems with my automatic door locks I didn't have a good service experience. I came in for an oil change and tire rotation. I told Andy I was having problems with my automatic door locks and windows not working right, but I wasn't ready to pay the $108 diagnostic fee at this time to have the problem fixed. I then used shuttle service to go to my hair salon appointment. All of my windows were in the up position when I left. While at the salon, Andy called to say my vehicle was ready, but they now had a problem. He said its their policy to put down the window before taking the car back for service. Now, the couldn't get my drivers side window back up. He wanted to know if I wanted to do the $108 diagnostic fee now. I was upset and said no. I'm trying to figure out why when they knew I was having problems with the power windows would they put it down? I spent quite a lot on my hair appointment only to have to ride 25 minutes home with the window down in the heat. Thanks for nothing. Not pleased at all, and they acted like nothing they should do to remedy the issue. Poor service in my mind. More
Good Service I would highly recommend Hamilton Nissan for your service and sales! Have had my Hyundai serviced there numerous times. Easy to get an appointment. I would highly recommend Hamilton Nissan for your service and sales! Have had my Hyundai serviced there numerous times. Easy to get an appointment. And quick service. More
Oil change Don is always exceptionally courteous and professional . I always request him for my service .my recent experience was quick and efficient , Thanks Don is always exceptionally courteous and professional . I always request him for my service .my recent experience was quick and efficient , Thanks for your quality service More
Very good. It is very hard to say how much I appreciate how you all treat me for all the repairs and service I have used in the last month. All the tech have be It is very hard to say how much I appreciate how you all treat me for all the repairs and service I have used in the last month. All the tech have been friendly and explained what was done. The oil change took a little over an hour and that was sweet. This was for a Ford. You are talking about the accident. I was advised by my Grandson every thing was great. More
Always pleasant and friendly Love this dealership ??Everyone I know who has purchased a vehicle from them are happy customers as well . Hamilton will be my dealership for life ! Love this dealership ??Everyone I know who has purchased a vehicle from them are happy customers as well . Hamilton will be my dealership for life ! More