Hamilton Nissan
Hagerstown, MD
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Noise under car It was heat shield came loose not sure if it happened when i had the new transmission installed. But it was fixed in a matter of minutes!! It was heat shield came loose not sure if it happened when i had the new transmission installed. But it was fixed in a matter of minutes!! More
Very helpful They done a great job of getting me in the truck that I wonted and at the price and payment that I wonted. Very friendly and help full. They done a great job of getting me in the truck that I wonted and at the price and payment that I wonted. Very friendly and help full. More
Great service and great price They were able to get my specialty tires within a couple days. The price of the tires, putting them on and the alignment was cheaper than what I had p They were able to get my specialty tires within a couple days. The price of the tires, putting them on and the alignment was cheaper than what I had paid at another store for just the tires. I will definitely use them in the future for my tires and alignment. Plus from getting tires from them I get free tire rotations for the life of the tire. More
Not happy with service They put car on diagnostic and it didn’t show an issue so they didn’t persue issues. They did fix the heat shield but none of it was covered on the ex They put car on diagnostic and it didn’t show an issue so they didn’t persue issues. They did fix the heat shield but none of it was covered on the extended warranty I purchased in the beginning. I still have the bogging down issue when I come to a stoplight or stop. The car wash they offer was a joke. More
Great Service Visit 15000 mile service was performed. Completed in minimal time and reasonable price. Service personnel were very friendly and helpful. Waiting area was 15000 mile service was performed. Completed in minimal time and reasonable price. Service personnel were very friendly and helpful. Waiting area was very comfortable with many amenities. More
Purchase of Certified Vehicle 2nd purchase of vehicle from this dealership. 1st purchase my wife and I were very happy. This purchase we chose a certified vehicle because of ease o 2nd purchase of vehicle from this dealership. 1st purchase my wife and I were very happy. This purchase we chose a certified vehicle because of ease of mind of vehicle’s condition. Thought warranty of vehicle was better than used vehicle but by the time my wife and I were signing paperwork we were told warranty of vehicle only included engine and drivetrain and if anything else broke after leaving the dealership we were out of luck unless we purchased extended warranty. Once we arrived home looked for owners manual of vehicle but it was no where to be found. I called the next day and spoke to Dwain and was told he would try to locate the manual. Dwain called the next day and left a voice mail saying he would order me a new manual. My wife and I are happy with the 2017 Nissan Rouge we purchased. I wish the owners manual had been in the vehicle but Dwain was quick to order a replacement. We are happy with our purchase. On a final note, Hamilton Nissan has the best service department I have ever been to and we will be bringing our vehicle there for routine maintenance. More
Hamilton Nissan still my Dealership For Life Went in to the dealership and was seen right away told it would be about an hour, forgot my wallet they took me home Waited patiently while I was gett Went in to the dealership and was seen right away told it would be about an hour, forgot my wallet they took me home Waited patiently while I was getting my life to gather brought me back, my car was waiting for me. Got me a coffee and donut, car is still running awesome, techs and service reps we very friendly. More
Excellent Car Buying Experience David was our salesman. He got us into the vehichle we wanted and was extremely knowledgeable and attentive. The process was simple, from start to fi David was our salesman. He got us into the vehichle we wanted and was extremely knowledgeable and attentive. The process was simple, from start to finish. More
Juke service Don is always great to work with. Pluses good service. Out fast. Friendly staff Negative. Prices a bit high for recommended scheduled maintenance Don is always great to work with. Pluses good service. Out fast. Friendly staff Negative. Prices a bit high for recommended scheduled maintenance Overall very pleased with the service department More
Rail Dust on Hood I discovered rail dust on the hood and front of Frontier. When I brought it to the attention of the dealership, the service manager Charlie Hamilton t I discovered rail dust on the hood and front of Frontier. When I brought it to the attention of the dealership, the service manager Charlie Hamilton took care of it right away and even gave me a loaner car to get to work. More