Hamilton Nissan
Hagerstown, MD
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Oil Change Every time I get my oil changed at Hamilton, it takes well over an hour, even though I make an appointment. Don't schedule so many appointments at the Every time I get my oil changed at Hamilton, it takes well over an hour, even though I make an appointment. Don't schedule so many appointments at the same time and deal with customers in the order of their appointment times. I got there on time and still had at least 2 other people get their vehicles back before me and they arrived after me. More
well done! Dwaine Souders was an excellent salesman! Not only did he show us every vehicle we wanted to see, but also developed a good lease program for us. We c Dwaine Souders was an excellent salesman! Not only did he show us every vehicle we wanted to see, but also developed a good lease program for us. We could not be happier (unless we got an even better price)! More
Quick resolution Nick was able to resolve the problem by ordering new body side molding. He will contact me as soon as it arrives and set a date to Install it. Nick was able to resolve the problem by ordering new body side molding. He will contact me as soon as it arrives and set a date to Install it. More
Good experience Overall good dealership for a new car purchase. Customer oriented, helpful, and fair when purchasing a new vehicle. Knowledgable with the products the Overall good dealership for a new car purchase. Customer oriented, helpful, and fair when purchasing a new vehicle. Knowledgable with the products they offer and work for your business. Our fifth new vehicle from Hamilton. More
Travel Together I bought a used 4Runner from Hamilton and part of the deal was membership in their Travel Together club. This includes 3 free oil changes. I usually c I bought a used 4Runner from Hamilton and part of the deal was membership in their Travel Together club. This includes 3 free oil changes. I usually change my own oil but decided to let Hamilton do it. My garage is not heated and laying on the cold floor handling cold tools didn't appeal to me when they would do it free. I just had to drive a fair distance. They were fast and courteous. More
A life saver My car did not want to start two mornings in a row. I knew I needed to have the car checked by DJ. I called Hamilton at noon and they were able to f My car did not want to start two mornings in a row. I knew I needed to have the car checked by DJ. I called Hamilton at noon and they were able to fit me in that afternoon. The car needed a new battery, and they checked all fluids so that I would be ready for the cold weather we are having. Don and DJ I trust with my life as they keep my car going. Excellent service! Highly recommend. More
Wonderful dealership I have purchased four vehicles from Hamilton Nissan. I’ve purchased two from Will Swartz and I highly recommend him. He goes over everything thing and I have purchased four vehicles from Hamilton Nissan. I’ve purchased two from Will Swartz and I highly recommend him. He goes over everything thing and makes sure you understand how everything works. He is very knowledgeable and pleasant to work with. Ashley Lowman worked with me on getting the lowest payment plan and that was greatly appreciated. She was also very knowledgeable and makes things go smoothly. More
2010 Infiniti G37 Check Engine Diagnosis Excellent Service! Had check engine light problems with my 2010 Infiniti G37, contacted Hamilton Nissan, (they informed me they could do the service, Excellent Service! Had check engine light problems with my 2010 Infiniti G37, contacted Hamilton Nissan, (they informed me they could do the service, even though it was an Infinti) they got me in at 10 am with NO appointment on a Friday, they were very busy, but worked me in! They performed the diagnosis, completed repairs and had my car ready to go by 6:00 pm! Very Impressed! Outstanding service by Andy Eshleman! He kept me informed every step of the way and was a great service advisor! Highly Recommend Hamilton Nissan and especially "KUDOS" to Service Advisor, Andy Eshleman! More
Very acmodating Very pleased with over all service and personal touch from Ashley and Fern. I found Fern and Ashley very personable and sincere. I also appreciated th Very pleased with over all service and personal touch from Ashley and Fern. I found Fern and Ashley very personable and sincere. I also appreciated their follow up. More
Great service All the guys at Nissan are great! I am always taken care of and they treat The Toddler very good. Any questions or concerns will always be answered a All the guys at Nissan are great! I am always taken care of and they treat The Toddler very good. Any questions or concerns will always be answered and handled at the best of their ability More