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Hamilton Nissan
Hagerstown, MD
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I have purchased over 6 cars here over the years and in that time the service continues to be a sore spot for me. It should not take more than 30 min for an oil change but every time we bring our cars for that time the service continues to be a sore spot for me. It should not take more than 30 min for an oil change but every time we bring our cars for basic maintenance it turns into. 2+ hour wait. More
Horrible!! Do not buy a used car from Hamilton Nissan. They will lie about what is wrong with the car. I specifically asked if there was a check done on the car Do not buy a used car from Hamilton Nissan. They will lie about what is wrong with the car. I specifically asked if there was a check done on the car (like when you bring it in for an oil change), I was told yes and advised the used car I purchased needed breaks, rotors, and tires. When I brought it back in for the first oil change and tire rotation I was given a list of things wrong. With parts and labor I was looking at over $1200 to fix. When I asked about why I was lied to about this I was told I could have a discount and it would cost roughly $600 to fix. Pleasure doing business with you!!! DO NOT GO TO HAMILTON NISSAN!! More
I have purchased several vehicles over the years at Hamilton Nissan. They are a top notch dealership with an amazing staff! Dwain Souders is the BEST! Hamilton Nissan. They are a top notch dealership with an amazing staff! Dwain Souders is the BEST! More
REPAIR OF MY 2012 HYNDAI ELANTRA I took my car into Hamilton Nissan for a repair of the left front axle. Although it took a little bit longer than expected for the part to arrive, Ni I took my car into Hamilton Nissan for a repair of the left front axle. Although it took a little bit longer than expected for the part to arrive, Nick kept me informed as to how long it would be until the part came. I really appreciated that---it showed me that he was treating me as if I were the only customer there. And, it was nice to see the smiling face of Kenny, the shuttle driver who took me to and from my appointment last week More
New Car Sales and Manaagement David and Preston both went above and beyond what one would expect to make "things happen". It was a very difficult time for me and they did not giv David and Preston both went above and beyond what one would expect to make "things happen". It was a very difficult time for me and they did not give up, staying after closing time in the evening and being there for me during delivery. More
Awesome Experience I have bought several vehicles over the last several years. Many of them from Hamilton Nissan - it has always been a pleasure to work with Dwaine and I have bought several vehicles over the last several years. Many of them from Hamilton Nissan - it has always been a pleasure to work with Dwaine and the paperwork/waiting time is as short as it can be. They are always up to helping out with price point and payment options. Every detail is explained to me (from the paperwork, to my numerous options, to the numerous buttons and gadgets on the vehicle). If I have any questions after the fact, Dwaine is always very helpful! More
Oil change Great service for oil change on car. Friendly staff. Informative of work that was done. Wash car and very pleased with the staff. Will return for futu Great service for oil change on car. Friendly staff. Informative of work that was done. Wash car and very pleased with the staff. Will return for future services More