Hamilton Nissan
Hagerstown, MD
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Quick and painless. When I located the vehicle online, Adam was quick to respond, and had it waiting for a road test. He made the the entire process quick and painless When I located the vehicle online, Adam was quick to respond, and had it waiting for a road test. He made the the entire process quick and painless. Then, the finance end completed by Ashley was concise and smoothly done, to step into my newer vehicle with a great sense of satisfaction and relief that all had gone so well. Very supportive group of people. More
Pre-owned car sales I was in the market of a used car, when I arrived, the car I requested was sold. However, Will Swartz provided a list of other vehicles available as a I was in the market of a used car, when I arrived, the car I requested was sold. However, Will Swartz provided a list of other vehicles available as an alternative. I was pleased with the professionalism and courtesy of Ashley Lowman, Will, and Mike Kauffman in order to come to a compromise on the price of the vehicle I purchased. I want to thank Hamilton Nissan for their excellent customer care. More
Car was priced right and no haggle Used car discounted for fair nohaggle price. Everyone was customer focused and likable. Very pleasant car buying experience. I recommend Hamilt Used car discounted for fair nohaggle price. Everyone was customer focused and likable. Very pleasant car buying experience. I recommend Hamilton. Thank you Thank you More
Solid service Just wanted to thank you, nothing bad to say all positive from the beginning. We had an issue with the rent a car. My wife waited for over an hour and Just wanted to thank you, nothing bad to say all positive from the beginning. We had an issue with the rent a car. My wife waited for over an hour and one of the managers seen this and tried to reach out to them as well and finally he had an employee actually take my wife to pick up the rent a car. The estimate time that I received was missed by about a week but we had a weather event and some unforeseen issues after the work began. I was informed right away and then I received a date that was meet. I appreciated the service, communication, and respect we received during the repairs. We now have a service center for all of our vehicles and I will let all family and friends know. My wife and I will be looking to buy a new vehicle in the next 6 months and I think we found a dealership with the experienced we received from the service department I will have to give them a chance. More
Good communication The gentlemen in the service dept were courteous, knowledgeable, & informative. They explained that my van needed to go out to a Chrysler dealer for s The gentlemen in the service dept were courteous, knowledgeable, & informative. They explained that my van needed to go out to a Chrysler dealer for some of the work to be performed. More
Routine Maintenance I have always had good service at Hamilton Nissan no matter who I dealt with. This time was no exception until I recieve the e-mail about the multi-p I have always had good service at Hamilton Nissan no matter who I dealt with. This time was no exception until I recieve the e-mail about the multi-point inspection. It states that I had declined to have the Oil cooler gasket that was leaking and the rear wiper blade replacement. I wasn't given the choice to accept or decline. My vehicle was in the service lane and I was paged saying that my vehicle was ready. More
Quick...efficient...pleasant to work with Made service appointment on line... Had vehicle serviced...Don Snuffer in service was awesome as always. Finished in a timely manor... Love my path Made service appointment on line... Had vehicle serviced...Don Snuffer in service was awesome as always. Finished in a timely manor... Love my pathfinder and Hamilton Nissan More
Friendly and Professional As always my routine oil change and tire rotation was done in a friendly and professional manner. They were even able to balance my tires as well on s As always my routine oil change and tire rotation was done in a friendly and professional manner. They were even able to balance my tires as well on short notice. More
Had noisy rear brakes Were out riding around yesterday and my car started making grinding noises, seemed to be worst when I applied brakes, stop by Hamilton to see if they Were out riding around yesterday and my car started making grinding noises, seemed to be worst when I applied brakes, stop by Hamilton to see if they could take a quick look at it and tell what the problem was. Levi jumped right on it and said it looked like the rear brakes were wearing, said they could probably fix it right away if the parts were available. After a couple of hours the job was done and was completely satisfied. More
did what they said they would. Levi got me in right away, and kept me up to speed through out the day, and got the truck back that afternoon. THANK YOU Levi got me in right away, and kept me up to speed through out the day, and got the truck back that afternoon. THANK YOU More