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Hamilton Nissan

Hagerstown, MD

3.6
703 Reviews

1929 Dual Hwy

Hagerstown, MD

21740

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Showing 703 reviews

February 25, 2019

Great Work! I had damage to my car due to a small accident! I decided to take my car to Hamilton Collision Center. My decision to take it there was based on a pre More

by daniel417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mace
February 25, 2019

Horrible experience!! Bad repair on my car unsafe driving I had a bad experience on my car because they did not repair my car ver well, I almost had a big accident because that was a really bad reparation More

by VALERIA18FLORES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Wolfe, Todd Mace
February 22, 2019

Oil change surprise I have been getting my oil change done at Hamilton nissan on my VW Beetle for 7 years. We have the family plan so my oil change is usually around $20. More

by JENNIFERDALCOLLO
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Miller
Mar 13, 2019 -

Hamilton Nissan responded

Good afternoon. Thank you for bringing this concern to our attention. Upon researching the manufacturer recommendation website for VW Beetle, we have found both regular and synthetic oil can be used. I apologized for the confusion. Today, I am refunding you the difference between the cost of regular and synthetic. Again, thank you for letting us know and giving us a chance to remedy. If I can be of service in the future, please do not hesitate to call me direct at 240-420-8232. Patty Clark CFO/OLM

February 22, 2019

Excellent Services! They do care about my car. Andy had a good patience with me. He explained to me about the engine air filter that needs to be replaced. What a wonderful services! More

by MBJUMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eshleman
February 22, 2019

Strait forward Its refreshing to come to terms on a new car without the games that most dealerships play. Ryan was very knowledgeable and strait forward thru out the More

by LEIGHTY44
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Lowman, Ryan Staup
February 21, 2019

excellent customer service by Juan. clear explanation of work and service.. excellent workmanship and fair price. people friendly and easy to work with. ev More

by NEWETZEL40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, collision repair
February 21, 2019

Scheduled oil change and tire rotation Prompt, friendly, competent service. Don is great! Vehicle is always ready before the time it was promised. Comfortable and clean place to wait while More

by Linj1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared, Don Snuffer
February 14, 2019

Routine oil change and tire rotation Without an appointment, I pulled into the service area requesting a routine 6 month oil change and tire rotation. I was acknowledged almost immediatel More

by LINDATAYLOR329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Snuffer
February 13, 2019

my experience was ver satisfactory all three persons I worked with were very educational in their relationship with a customer from the financing of the vehicle to the mechanics of the More

by DICKMERCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Semler, Ryan Staup, Mike Kauffman
February 13, 2019

Very helpful and pleasant. Have not bought many cars and staff was patient with my questions. Knew I was with out a vehicle and did all they could to help me get on the road. More

by TBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember name of loan officer; and Mrs. Souders, Dwain Souders
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