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Hamilton Nissan

Hagerstown, MD

3.6
703 Reviews

1929 Dual Hwy

Hagerstown, MD

21740

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Showing 703 reviews

March 22, 2019

Service I brought my vehicle in for an oil change at 2:30pm and wanted to discuss additional service I would need at another time(since I didn't have an appoi More

by RKMCCORD78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Miller
March 22, 2019

Amazing experience I was helped by David. He was a great guy and made my experience so much better. He really took all the stress off and made it a genuinely fun experie More

by LINDSEYLINE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David from sales!, Preston Semler, Gina Cardenas-Lint
March 22, 2019

Awesome Sandy was great setting up a time that was convenient for us and Nick made sure all was accomplished on time. Thanks again for a great job! More

by JFENNEN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy, Nick Miller
Mar 28, 2019 -

Hamilton Nissan responded

Hello. Thanks for the feedback. Sandy, our customer care representative tries to accommodate the customer needs when making a service appointment. We also have been working hard to improve our no appointment oil change process and to meet promise times. So I am glad all went well for your appointment. Thank you for your continued business.

March 22, 2019

Great The sales men ship was great and the finance department wasn't so good as far as explaining everything clearly. Other than that the whole dealership More

by DODGE64100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Semler, Ryan Staup, Gina Cardenas-Lint
March 22, 2019

Took way too long. I was recently there for a scheduled oil change and tire rotation. This took 1 hour and 40 minutes to complete. The customer service is great, but wai More

by DANNIEKSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Miller
March 22, 2019

David was my salesman . He is wonderful person. I have purchased from Hamilton Nissan before and was very satisfied. Thats why I came back. I was also very pleased with the service thru the years More

by BOBJENCHILDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David was my salesman. He is wonderful., Preston Semler
Mar 28, 2019 -

Hamilton Nissan responded

Great to hear from you. Yes, please take advantage of our shuttle service. It typically runs on the 1/2 hour and can drop/pickup at nearby restaurants and shopping. Thank you for the feedback.

March 19, 2019

Couldn’t be happier Communication is the key to everything ! The constant communication from the start of our journey looking for a car and getting ahold of Hamilton Niss More

by TERRYFBERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Lowman, Adam Seidel
March 18, 2019

Great Service I have been coming to Hamilton Nissan for my oil changes and tire rotations on my 2014 Hyundai Elantra. Great service. I would definitely recommend More

by BOWMANPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Powell
March 18, 2019

Great service Went in for oil change & tire rotation before work. Transport van dropped me off & work & picked me back up. Everyone very nice & professional. Car do More

by STRAKALC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The shuttle driver was very nice & courteous but I didn't catch his name. Says he arrives early to make coffee for the crew. Very nice gentleman., Don Snuffer
March 18, 2019

Front end alignment The service took more than 2 hours, otherwise it was a good experience. They did good work. Levi was great, just didnt expect to sit there for 2 hours More

by JOHNNYGOLD12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Powell
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