Hamilton Mazda - Service Center

The sales people at this location are very transparent in the fact that they do not care about their job or customers. There seems to be an overall lack of training on the sales side. Even sales members work the fact that they do not care about their job or customers. There seems to be an overall lack of training on the sales side. Even sales members working with others that were clearly showing disinterest in their clients with rolling eyes, sighs and super slouched posture. The Mazda dealership in PA is very close and much better all around from the moment you walk in! Front desk people were better trained in their jobs and good to work with, though you buy your car from the sales people so that only gets you so far. More

I was extremely satisfied with my experience. I will definitely continue to take my vehicle to Hamilton Mazda. I will definitely continue to take my vehicle to Hamilton Mazda. More

Horrible. ... No help at all.... Had my car for over a year and said they could not find a used Mazda engine for my 2019 Mazda car. But a friend found two for m ... No help at all.... Had my car for over a year and said they could not find a used Mazda engine for my 2019 Mazda car. But a friend found two for me in 2 mins after a 15 min conversation. How does a Mazda dealership not find a used Mazda engine 🤔🤔🤔🤔 More

It was a great experience. The service team communicated everything and my car was serviced as promised. They offered additional services and didn't make me feel pressured to The service team communicated everything and my car was serviced as promised. They offered additional services and didn't make me feel pressured to buy them. And I was done in the amount of time they estimated. I can't ask for more than that. More

Staff is always friendly and explains what needs to be done. I also like that they send a video. done. I also like that they send a video. More

Friendly service, nice waiting room, and most of all, accommodating of my schedule when I needed service an a courtesy car. accommodating of my schedule when I needed service an a courtesy car. More

Great all-around. Brandon D. made the paperwork smooth sailing. Gifford V. explained in-detail the functionality of the vehicle along with the accessories. Gifford eve Brandon D. made the paperwork smooth sailing. Gifford V. explained in-detail the functionality of the vehicle along with the accessories. Gifford even took the time to come on his day off to close the deal. Really appreciated that. More

They were extremely efficient in their service, and reasonably priced. My one small suggestion would be to upgrade the Wifi in their waiting area. I don’t mind bringing a book, but it was a little diff reasonably priced. My one small suggestion would be to upgrade the Wifi in their waiting area. I don’t mind bringing a book, but it was a little difficult for me to access and watch their service video. Which, by the way, is a great feature! More

The service dept members (including service techs) are attentive professionals meeting my expectations & providing excellent customer service. attentive professionals meeting my expectations & providing excellent customer service. More

The service department was exceptional. I couldn’t ask for anything more from the the entire team. I couldn’t ask for anything more from the the entire team. More