Hamilton Mazda - Service Center

Feels like extended family at Hamilton Mazda! From the moment I walked through the door of the Service Department I was greeted with a friendly smile and a caring reception. The service intake st From the moment I walked through the door of the Service Department I was greeted with a friendly smile and a caring reception. The service intake staff took their time in getting my input for their review. He even walked out to the car to look at the window so he could better describe the scratch (I called it a chip and he explained the difference to me) to the service department staff. The waiting room was clean and had coffee, muffins and cookies for us to have while I waited for my oil change and inspection. I left feeling great after this very pleasant experience. More

Good experience This was my first time bringing in my Mazda 3 for service. The service manager was helpful and polite, and my car is running well. Thorough inspecti This was my first time bringing in my Mazda 3 for service. The service manager was helpful and polite, and my car is running well. Thorough inspection. More

They just care about you Everyone is so nice and they really care about you. They gave me great prices as well. If i did not know what something was they took the time to expl Everyone is so nice and they really care about you. They gave me great prices as well. If i did not know what something was they took the time to explain it so i could understand it. More

Excellent service. Benito was excellent. My first time for service with my Mazda. Excellent service. Benito was knowledgeable and courteous. Impressed by speed of service too and how thorough My first time for service with my Mazda. Excellent service. Benito was knowledgeable and courteous. Impressed by speed of service too and how thorough. Thank you ! More

Quick and easy The service personnel were quick with their work and professional. I really appreciate the free shuttle so that I didn't have to wait in the lobby. The service personnel were quick with their work and professional. I really appreciate the free shuttle so that I didn't have to wait in the lobby. More

Good customer service service performed as advertised, shuttle service provided. service rep was very knowledgeable, very personal. Scheduling my appointment on line was ea service performed as advertised, shuttle service provided. service rep was very knowledgeable, very personal. Scheduling my appointment on line was easy and convenient, asked for a call back and received one. More

Oil Change Honestly I’m tired of asking them to remove the recommendation to change my spark plugs every time I have an oil change since they were the ones who c Honestly I’m tired of asking them to remove the recommendation to change my spark plugs every time I have an oil change since they were the ones who changed my spark plugs less than 12k miles ago. Also, during that service, they misdiagnosed the real problem with my car only to bring it up after my car was out of warranty, a problem which would have been covered by my extended warranty. I will never have my car serviced by this dealership again other then my FREE oil changes. Beware!!! More

Excellent customer service. My son passed away unexpectedly. I took his car out for a run, and the 'E' brake did not work. The brake light stayed on and kept flashing. I took it My son passed away unexpectedly. I took his car out for a run, and the 'E' brake did not work. The brake light stayed on and kept flashing. I took it to Hamilton Mazada, and Ryan, (The Service Manager) could not have been nicer or more helpful. I have been dealing with service people for years, and Ryan was the best by far. More

Great service department Ryan helped me and catered to all of my needs. A state of the art dealer with a great service rep. I drive past another dealer to come here. Ryan helped me and catered to all of my needs. A state of the art dealer with a great service rep. I drive past another dealer to come here. More

Great place Good experience, friendly staff and oil change done in timely manner as promised. Love the new construction, will look great once complete. Will be co Good experience, friendly staff and oil change done in timely manner as promised. Love the new construction, will look great once complete. Will be coming back for service every time. More