Hamilton Mazda

Very good customer service. The sales consultant made the buying process enjoyable. I would recommend Hamilton Mazda to friends and family. We love our new CX-9. buying process enjoyable. I would recommend Hamilton Mazda to friends and family. We love our new CX-9. More

I wanted to get a new car recently. Research at I wanted to get a new car recently. Research at www.edmunds.com solidly pointed to new Mazdas as a few top choices for a new car in 2011 and 2012. I wanted to get a new car recently. Research at www.edmunds.com solidly pointed to new Mazdas as a few top choices for a new car in 2011 and 2012. Hamilton Mazda dealership had quite positive reviews in multiple sources on the web, so I followed the trail there. Sales folks at Hamilton Mazda gave me air and time to quietly browse the showroom and parking lot without barging in on me. Marlon Lising stepped into the spotlight when I expressed interest and was ready to talk. Marlon was knowledgeable and eager to help. It's been late in the evening when I walked in, but he was patient and allowed having a good long test drive. When it came to negotiating a deal, the experience was respectful, balanced, and straightforward. My credit history was not ideal to say the least, but Marlon and the financial manager on duty that evening stayed engaged and interested. Hamilton Mazda team helped me to get a decent rate loan from a bank. The very next day I had the good news from Marlon about financing approval and picked up the car of my choice, - Mazda3 Hatchback 2012, - on my second trip to the dealership in the evening of that same day. Top [financial or general] manager was helpful too. I got a good deal for my trade-in car, and calm no-pressure-to-buy explanation of all additional options. I did buy some extended warranty package: the offering and the cost spread over the loan term just made good sense. All my questions about the financial and other documents were answered. Car was delivered spotless clean. Marlon Lising assisted with transfer of insurance and filed the paperwork for new registration. When my new license plates and registration came to the dealership, I had a timely phone call from a friendly Hamilton Mazda representative notifying me that I could stop by to pick up them. I called back to clarify the work hours and got answer in a friendly tone and professional way. When I stopped by to pick up the license plates and registration, Marlon has been briefly out of the office, so another sales person stepped in and found me my package, so that I didn't have to wait. All in all, I had spoken with the five members of Hamilton Mazda team in person and heard by phone from two more. When I had questions - they answered it. When I opted for communication by email I got it. When I needed a quick reply by texting from Marlon he did just that. I am overall very pleased with the buying experience, that took me two succinct visits in two days. Mazda delivered a car that I liked enough to buy, and I like it even more now after about 2.5 weeks of driving it daily. Hamilton Mazda folks, you rock! Keep up the good work! New car buyers, accept nothing less. --Vitaly Brukhman More

Everyone one was nice and fair and not high pressure. This is my 3rd car purchase at Hamilton. Will continue to do so because I think that Mazda sells a great product and the people at Hamilton are supe This is my 3rd car purchase at Hamilton. Will continue to do so because I think that Mazda sells a great product and the people at Hamilton are super to deal with. More

My experience at Hamilton Mazda was very pleasant. I am a first time Mazda customer and absolutely love my new car! My salesman, Marlon Lising, was so helpful and made my time there stress-free. I did no a first time Mazda customer and absolutely love my new car! My salesman, Marlon Lising, was so helpful and made my time there stress-free. I did not feel rushed or pressured to buy at any time. I am so happy with my experience and my purchase. I will definitely be recommending Hamilton Mazda in the future! More

Excellent dealership and staff. No pressure sales and extremely helpful. This dealship also has the best Service department (people and workmanship) that I've ever experienced, which has turned me into a extremely helpful. This dealship also has the best Service department (people and workmanship) that I've ever experienced, which has turned me into a Mazda driver. Love my Mazda 3's!! More

This was the second car I've purchased from Hamilton Mazda, and I couldn't be happier with my experience. Brian helped to locate the exact car I wanted in less than a day to make sure I could get the 0. Mazda, and I couldn't be happier with my experience. Brian helped to locate the exact car I wanted in less than a day to make sure I could get the 0.0% financing. I would highly recommend this dealership to anyone. If you're interested in a Mazda, go see Brian Harris at Hamilton Mazda. More

We had shopped for a car for over a week. We ran into the typical lying, slim ball tactics, and every other stereotypical reason you would rather stick a hot rusty nail in your eye than buy a car. Then we ca typical lying, slim ball tactics, and every other stereotypical reason you would rather stick a hot rusty nail in your eye than buy a car. Then we came across Hamilton Mazda/VW. WOW! What a refreshing change. We were promptly greeted in a friendly manner. All of our questions were answered honestly and we were able to make an informed decision. But the best part of the experience was we left with nicer car for less money. They beat every other dealers price by a significant amount and offered us more for our trade than anyone else. All in a friendly relaxed and professional manner. I wish more businesses would treat their customers as good as Hamilton Mazda/VW treated us. More

I just leased my second Mazda 3 from Brian Harris at Hamilton Mazda. My husband has also leased two Mazda 3's from Brian. I had a great experience with Brian. Brian was thorough and explained all asp Hamilton Mazda. My husband has also leased two Mazda 3's from Brian. I had a great experience with Brian. Brian was thorough and explained all aspects of the vehicle to me before leaving the lot. I will definitely continue to buy or lease vehicles from Hamilton Mazda and Brian Harris specifically. More

I had a fantastic experience at Mazda because of Brian Harris! I am currently a return customer & I look forward to leasing my vehicles with Brian for many years to come. THank you for the service & speci Harris! I am currently a return customer & I look forward to leasing my vehicles with Brian for many years to come. THank you for the service & special attention to my needs. You take the extra step to make your customers feel appreciated~Keep up the great work! More

Initial contact was through the internet and Brian Harris followed up with a correction on the initial auto generated quotation. Told Brian I would stop bye the dealership the next day, and when I first arri followed up with a correction on the initial auto generated quotation. Told Brian I would stop bye the dealership the next day, and when I first arrived Brian was with another customer but they set me up for a test drive in the MAZDA 3. By the time I returned to the showroom Brian was finishing up with his customer and then set me up for a second test drive in the car I was actually interested in and sent me on my way. When I returned we sat down and discussed the vehicle and pricing. Brian said the price was a good price but if I had an offer he would take it to the sales mananger. I gave him what I would be willing to pay for the vehicle and told him Iwas not looking to go back and forth with pricing. He took my offer into the manager and was back withing 5 minutes and said we had a deal. We started on the paper work and scheduled a pick up for the next day at 11:15. When I arrived at the dealership they were finishing up preparation of the car but I was introduced to the Business Manager and we started in on all the paperwork. By the time we were finished the vehicle was ready and Brian went over the vehicle with me and let me know if I had any questions to give him a call. Everyone at the Dealership was friendly and attentive and at no point that I feel that they were trying to pressure me into anything and explained everything very throughly. I would highly recommend this Hamilton MAZDA More