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Hamilton Honda

Hamilton, NJ

4.5
5,085 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

August 05, 2019

Express service Was told the service would take an hour, and it took an hour. My only recommendation would be have the paper work part be faster. My car was finished More

by Mangoe76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dunno
Aug 05, 2019 -

Hamilton Honda responded

Dear Mangoe76, Thank you for letting us know about your Express Service experience! We are extremely happy to hear your visit went well and that our team fulfilled our commitment and promise to value your time. We appreciate your feedback and will certainly take it into consideration as we constantly strive to improve our customer's experiences. On behalf of the entire team, thank you for your business. We look forward to serving you again in the future.

August 03, 2019

Fast service, very friendly and helpful staff ! Came in with my brother after an hour drive to this dealership hoping to buy a red Civic SI. I originallybhad an appointment with Ralph from internet More

by droport7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Andrews, Tony Manno, Ralph Lajeunesse
Aug 03, 2019 -

Hamilton Honda responded

Dear droport7, We are very thankful for the time you spent to share your review. It means a lot to us because it represents our values and culture here at Hamilton Honda, which are driven by treating our customers with consideration, honesty and and respect. It seems that Tony Manno was highly attentive and responsive to your needs every step of the way throughout your entire visit and he never lost sight of you being our #1 priority. We couldn't be happier you were so well taken care of by Tony, Ralph and Matt. We too are extremely happy you chose Hamilton Honda for your new car. Congratulations and welcome to the Hamilton Honda family!

August 03, 2019

I am dealing with Honda Hamilton for the last 12 years They were professional and very friendly . I first wanted to buy then I decided for lease and then financing and I was moving from Accord to Passport More

by mighanchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Li, John Novak, Hugh Daley
Aug 03, 2019 -

Hamilton Honda responded

Dear mighanchi, Thank you for your continued business and loyalty! It means a lot to us all of us. We greatly appreciate your feedback and are so glad to have you as part of the Hamilton Honda family. The pleasure is all ours to have a team here to provide you with the professional and friendly service you deserve each and every time you visit. We hope you enjoy all that Honda and Hamilton Honda has to offer for years to come. Thank you again and congratulations on your new vehicle.

August 03, 2019

Good work but a long wait I've always been pleased with the quality of work at Hamilton Honda. I went in at 9:10AM & wasn't out until 2:30PM. I did have a lot of work done on More

by annieg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip; Alexander Sargent
Aug 03, 2019 -

Hamilton Honda responded

Dear annieg, Thank you for your positive feedback about always being pleased with the quality of work and the polite and helpful staff at Hamilton Honda. As a Certified Honda Dealership, we focus heavily on ensuring the highest quality standards you expect and deserve for your vehicle. Ensuring quality work takes quality time especially when multiple maintenance items are being performed. Rest assured, we are extremely committed to providing the most efficient service experience possible for our customers and we will use your feedback toward our goal of constant improvement. We sincerely thank you for bringing it to our attention. On behalf of the entire team, we look forward to welcoming you back for your next service visit.

August 03, 2019

Sell me what I want! The sales man Jeff got me into the truck I wanted for the price I could afford. He was very patient while I had to work through what I wanted/needed. More

by JustinAltman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Haug, Jeff Randall
Aug 05, 2019 -

Hamilton Honda responded

Dear JustinAltman, Thank you for your feedback about your recent sales experience. We are delighted to hear how satisfied you are with the level of customer service you received from Jeff Randall, who seemed to be of great assistance to you while making a well informed decision. We hope you enjoy all that Honda and Hamilton Honda has to offer throughout your ownership. On behalf of the entire team, congratulations on your new vehicle and welcome to the Hamilton Honda family!

August 02, 2019

Excellent Go the extra mile service I had a complicated recall issue. Everyone from supervisors to direct staff went out of their way to solve the issue, keep me informed and make sure More

by baronfriend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Perri, Jose Velez, Nicole, Tony Servedio
Aug 03, 2019 -

Hamilton Honda responded

Dear baronfriend, We greatly appreciate you trusting in our team to provide you with the service and attention you and your Honda deserve. We are happy to hear everyone you worked with was equally committed to going the extra mile and Exceeding Your Expectations with their thorough and honest approach every step of the way. It was truly our pleasure to serve you. We look forward to welcoming you back when your Honda needs service again in the future.

August 02, 2019

helpful Sue and Tony were very helpful getting the numbers right and and the features I wanted. Friendly, easy to talk to and patient. Thanks for everything More

by kate31970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Chansky, Tony Servedio, Chris Wells
Aug 03, 2019 -

Hamilton Honda responded

Dear kate31970, Thank you for sharing your feedback about your experience with Sue Chansky and Tony Servedio. We are so glad you received friendly, helpful and patient service from them both, along with great pricing on a vehicle with all the features you wanted. Both Sue and Tony are extremely passionate about customer service and are equally dedicated to ensuring our valued customers get the deals they want and deserve! Congratulations on your new Honda and welcome to the Hamilton Honda family! Thank you again!

August 02, 2019

Leased a new Honda I received excellent service from the sales representative, Kerri Villani & Finance representative, Chris Wells. Kerri was extremely helpful in my fin More

by honda135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Villani, Chris Wells
Aug 03, 2019 -

Hamilton Honda responded

Dear honda135, Thank you for sharing your nice compliments of Kerri Villani and Chris Wells! We are thrilled to know you received excellent service and made your final leasing decision with their help and guidance. Thank you for allowing us the opportunity to provide with such great service! We are most grateful for your recommendations to your friends and family and will take very great care of them. On behalf of the entire team, thank you for your business and welcome to the Hamilton Honda family!

August 01, 2019

Great customer satisfaction Ira, Robert and Lukemade buying a car easy and without any undue stress. Great job by all. Came in to actually purchase and lady 1 hour later happy More

by Old car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira Doubert, Luke Haug, Robert Radice
Aug 02, 2019 -

Hamilton Honda responded

Dear Old car guy, Your satisfaction is and will always be our #1 priority, so we sincerely thank you for your honest review about your recent car buying experience. It seems Ira, Robert and Luke understood your needs, eliminated the hassle, haggle and stress and worked together to Exceed Your Expectations. On behalf of the entire team, congratulations on your new Honda. It is our pleasure and privilege to welcome you to the Hamilton Honda family.

August 01, 2019

Superb service: entire staff attentive Everyone I've come in contact with (greeter, express lube service desk, lounge staff, cashier) was personable and attentive to me as an individual; i. More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I hope that the express lube service rep who helped me is listed on your records because he was especially helpful and courteous.
Aug 02, 2019 -

Hamilton Honda responded

Dear Marty, Thank you for sharing your wonderful feedback about your recent service visit. Your comments hit the mark on our unique values and culture here at Hamilton Honda which focus on treating each customer with great consideration and respect and as if they were our own family. We are extremely delighted to know each member of our team was professional and provided you with the attention and recognition you deserved as a valued customer. As you experienced, we are just as dedicated to excellent customer service as we are to quality service work on your Honda. Thank you again for taking the time to share your feedback. We value what you say and can't wait to share it with the team. We look forward to providing you with excellent service for many more years to come!

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