Hamilton Honda

Cooperative Done to my satisfaction. Just long 4 hrs. Bill was confusing. Supposed to get 10% discount. Paid the bill because it was late and closing Done to my satisfaction. Just long 4 hrs. Bill was confusing. Supposed to get 10% discount. Paid the bill because it was late and closing More

An excellent expierence Everyone I met at your dealership were pleasant, helpful and friendly. It was a pleasure to lease a car there. I would recommend your dealership to Everyone I met at your dealership were pleasant, helpful and friendly. It was a pleasure to lease a car there. I would recommend your dealership to any one who asks me. More

A real pleasure to deal with All the employees of Hamilton Honda were cordial. It was a pleasure to lease a car. I would highly recommend this dealership. A step up from most de All the employees of Hamilton Honda were cordial. It was a pleasure to lease a car. I would highly recommend this dealership. A step up from most dealers! More

Required Service per Time, Mileage Seamless appointment process, and my vehicle was taken into service bay upon arrival. H.H. took the time to do the service correctly, and that is muc Seamless appointment process, and my vehicle was taken into service bay upon arrival. H.H. took the time to do the service correctly, and that is much appreciated. Had time to visit the show room to take a look at the new vehicle I plan to buy from H.H. in near the future! More

In-Detailed explanation of Multi Point Inspection of vehicle Service Advisor Randy, explained in depth all the components of my vehicle needed service as per the factory recommendation. He also corrected my Invo Service Advisor Randy, explained in depth all the components of my vehicle needed service as per the factory recommendation. He also corrected my Invoice applying on-line Coupon I presented after service. and brought my serviced car to front door for me. More

Why a bought another Honda 18 years of Loving my Honda Accord. This time purchased pre-owned 2016 Honda CRV due to having a mobility passenger seat installed for Husband! 18 years of Loving my Honda Accord. This time purchased pre-owned 2016 Honda CRV due to having a mobility passenger seat installed for Husband! More

Honda This was my first time leasing and they made the process quick and easy. They also made sure to help me get the best deal possible This was my first time leasing and they made the process quick and easy. They also made sure to help me get the best deal possible More

Maintenance Service October 16,2019 I had an appointment and arrived one hour early and they were nice to accommodate me. I really appreciate it. Everyone in the service department who h I had an appointment and arrived one hour early and they were nice to accommodate me. I really appreciate it. Everyone in the service department who helped me were very nice. Thank you very much. My service visit was much better from first visit. Thank you More

Miss Cele was 100+% the perfect service person for body work Cecilia Vista was perfect. She gave me an estimate on the spot for body work, scheduled a date for me and then delivered a perfect car on the date pr Cecilia Vista was perfect. She gave me an estimate on the spot for body work, scheduled a date for me and then delivered a perfect car on the date promised. All the time she made me feel that I would be taken care of and I totally trusted her with my Pilot. Your man that was in charge of getting me a ride home was rude to me. He first told me he could get me a ride home in 15 minutes. An hour and five minutes latter, there was no shuttle so I went to ask him how much longer was my wait. He interrupted my question, not letting me finish, and said."A couple of minutes.". Rude! I said it had been over an hour and he had said 15 minutes. He Nastily said, "Well next time, I'll tell you an hour!" Rude again!! Customer service is perceived based on the expectations that you, Honda, set. If you say 15 minutes and the shuttle comes in 1 hour and 15 minutes, then the customer is dissatisfied. If you say an hour and 15 minutes upfront, then the customer is ok because he/she knew what to expect. Don't shoot yourselves in the foot by creating unreal expectations that will cause dissatisfaction. . Cecilia Vista aka Miss Cele (pronounced, seal) was so wonderful that she more than made up for the man's rudeness. J Ramos More

Most amazing service I've ever experienced. Kudos to the entire staff there. Years ago when I first did business at this dealership I knew I made the right decision. Will never deal with anyone Kudos to the entire staff there. Years ago when I first did business at this dealership I knew I made the right decision. Will never deal with anyone else. More