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Hamilton Honda

Hamilton, NJ

4.5
5,085 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

October 23, 2019

Wonderful! Friendly, informative staff. Considerate of my time. They made leasing the car a pleasure .As always I will recommend your dealership to everyone look More

by jackson
Recommend Dealer
Yes
Employees Worked With
Lily Li, Mike Odendaal
Oct 23, 2019 -

Hamilton Honda responded

Dear jackson, Thank you for sharing your feedback about your recent leasing experience! We are glad to hear our staff was friendly and informative, in turn delivering a wonderful experience to you. The pleasure was truly all ours, as your satisfaction is our only priority. We look forward to taking great care of you and your Honda lease for the next few years. Thank you again and welcome to the Hamilton Honda family!

October 23, 2019

Exceptional Female attendant was gracious and quite professional in her dealings. Hamilton Honda is very fortunate to have such an employee. This employee is wor More

by the writer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know the name of employee that I worked with
Oct 23, 2019 -

Hamilton Honda responded

Dear the writer, Thank you for taking the time to share your compliments about your recent service visit. We appreciate your feedback and will certainly use it toward our constant efforts of delivering excellent service and to commend our employees for their hard work and dedication. On behalf of the entire team, thank you for choosing Hamilton Honda for your automotive needs. We look forward to seeing you again!

October 23, 2019

Pleased with effor Chris Alfinito was very conscientious about trying to solve a problem with a water leak in front passenger area. We thought problem was solved and th More

by Geo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito, Yanni Komnenos
Oct 23, 2019 -

Hamilton Honda responded

Dear Geo, Thank you for taking the time to share the story about your service experience. Your feedback means a lot to us, as working diligently and conscientiously toward taking the best care of you and your vehicle is our only priority and we are glad that Chris and Yanni made that evident throughout your experience. On behalf of the entire team, we thank you for choosing and trusting in Hamilton Honda to service your Honda. We look forward to Exceeding Your Expectations for years to come.

October 23, 2019

It took two appointments but I finally got my tail light I called 10 days ago and said I needed a new taillight for my CRV. I was given an appointment for Saturday. The woman I spoke with didn't ask any qu More

by Njones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Oct 25, 2019 -

Hamilton Honda responded

Dear Njones, Thank you for sharing your story. We appreciate you allowing us the opportunity to make things right and we are extremely happy that Chris made certain that we did. Please be assured we will address any miscommunications that occurred during your phone call to prevent an inconvenience like this in the future. On behalf of the entire team, thank you for your business and for choosing Hamilton Honda for your automotive needs. We look forward to delivering excellent service to you well into the future.

October 23, 2019

Outstanding customer service The whole team provides outstanding customer service, from making the appointment to getting your vehicle when the work is completed. Pleasant polite More

by Tony G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanni Komnenos, Jose Velez
Oct 25, 2019 -

Hamilton Honda responded

Dear Tony G, Thank you for sharing your great review! Outstanding customer service is our only priority and we are thrilled our staff made that evident throughout your service experience. Our team spirit is fueled by our valued customers and we can't emphasize enough how much we appreciate your feedback. On behalf of the entire team, thank you for choosing Hamilton Honda. We look forward to serving you for many years to come!

October 23, 2019

Excellent service Service was excellent as I have come to expect. The time to complete the service was very reasonable, as opposed to the prior service visit that requ More

by Aul1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Ramirez
Oct 25, 2019 -

Hamilton Honda responded

Dear Aul1, Thank you for sharing your feedback about the excellent service you received in our Service Department. We strive to deliver quality and efficient service and are glad you received just that. On behalf of the entire team, thank you for your business. It is our pleasure to assist you with all your automotive and servicing needs.

October 23, 2019

Oil Change and tire rotation Everything went very well. I thought the price was a little high for the tire rotation being that PepBoys is free. However, both were completed very q More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guys
Oct 23, 2019 -

Hamilton Honda responded

Dear Bob, Thank you for your great review of your recent Express Service experience! We are glad the Oil Change and Tire Rotation services were performed quickly. Our priority is to deliver quality and efficient service. We value your feedback and hope to have the pleasure of assisting you with your automotive needs in the future. Please feel free to visit our website for valuable coupons as we enter the fall and winter seasons! (https://www.hamiltonhonda.net/service-parts-specials.html). Thank you again, we appreciate your business.

October 23, 2019

Helpful, friendly Bob O'Connor was very helpful to get me the vehicle that I want it, and the color I want it. And Lily Lee as always it was very helpful again this is More

by David L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily Li, Bob O'Connor
Oct 23, 2019 -

Hamilton Honda responded

Dear David L, Thank you for taking the time to review your recent visit with Bob O'Connor and Lily Li. We appreciate your business and loyalty and are thrilled to continue your Hamilton Honda experience and journey. We look forward to continuing to assist you and provide you with the excellent service you've come to trust throughout your ownership. Thank you again and congratulations on your new Honda!

October 22, 2019

Superior I arrived late but I still experienced a courteous interaction with the service writer, an accurate wait time estimate, comfortable waiting area, and More

by Terry
Customer Service
Recommend Dealer
Yes
Employees Worked With
strictly service staff
Oct 22, 2019 -

Hamilton Honda responded

Dear Terry, Thank you for taking the time to share your service experience. We are glad you had a pleasant, welcoming and courteous interaction with our staff during your visit. We truly appreciate your business and hope to have the pleasure of assisting you with your servicing needs again in the future. Thank you!

October 22, 2019

Great but a little long salesman was very receptive to my needs process took longer than I wanted overall everyone I dealt with was very friendly and answered my questions to More

by ok
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Florentino, Hugh Daley, Chris Wells
Oct 22, 2019 -

Hamilton Honda responded

Dear Valued Customer, Thank you for sharing your feedback! We are glad to hear your salesperson was receptive to your needs, friendly and provided thorough answers to your questions to ensure your 100% satisfaction, even if it took a little longer. We value your time and it is greatly appreciated. On behalf of the entire team, thank you for your business and welcome to the Hamilton Honda family!

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