
Hamilton Honda
Hamilton, NJ
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Wonderful! Friendly, informative staff. Considerate of my time. They made leasing the car a pleasure .As always I will recommend your dealership to everyone look Friendly, informative staff. Considerate of my time. They made leasing the car a pleasure .As always I will recommend your dealership to everyone looking for a car More
Exceptional Female attendant was gracious and quite professional in her dealings. Hamilton Honda is very fortunate to have such an employee. This employee is wor Female attendant was gracious and quite professional in her dealings. Hamilton Honda is very fortunate to have such an employee. This employee is worthy of commendation from Hamilton Honda More
Pleased with effor Chris Alfinito was very conscientious about trying to solve a problem with a water leak in front passenger area. We thought problem was solved and th Chris Alfinito was very conscientious about trying to solve a problem with a water leak in front passenger area. We thought problem was solved and than I had water again. This time it was apparently left over from the fix (a blocked ac hose) When I brought car back to Honda, Yonni Komnenos signed me back in and assured me they would go over it. Chris reached out to me to ask to keep car for a few days as they diligently ran water over the car, and left it out in rain. After taking out the carpet and front seat and thoroughly drying out the area, no more water appeared. It's been a few days ( with rainy days included) and car appears dry. I appreciate the service departments efforts in making sure no more water was coming into the car. More
It took two appointments but I finally got my tail light I called 10 days ago and said I needed a new taillight for my CRV. I was given an appointment for Saturday. The woman I spoke with didn't ask any qu I called 10 days ago and said I needed a new taillight for my CRV. I was given an appointment for Saturday. The woman I spoke with didn't ask any questions. When I showed up for the appointment, Chris told me the part would need to be ordered and would take a couple of days. I wasn't happy, I wasted a Saturday. He made sure the right part was ordered, paid for in advance, and told me to come back on Wed and ask for him. I did, the part was there and he took care of it right away. He didn't charge me for the installation, which I very much appreciated. He was great. More
Outstanding customer service The whole team provides outstanding customer service, from making the appointment to getting your vehicle when the work is completed. Pleasant polite The whole team provides outstanding customer service, from making the appointment to getting your vehicle when the work is completed. Pleasant polite and efficient staff, Jose instills a team spirit in the whole staff. More
Excellent service Service was excellent as I have come to expect. The time to complete the service was very reasonable, as opposed to the prior service visit that requ Service was excellent as I have come to expect. The time to complete the service was very reasonable, as opposed to the prior service visit that required many more hours due to the volume of vehicles being serviced. More
Oil Change and tire rotation Everything went very well. I thought the price was a little high for the tire rotation being that PepBoys is free. However, both were completed very q Everything went very well. I thought the price was a little high for the tire rotation being that PepBoys is free. However, both were completed very quickly. More
Helpful, friendly Bob O'Connor was very helpful to get me the vehicle that I want it, and the color I want it. And Lily Lee as always it was very helpful again this is Bob O'Connor was very helpful to get me the vehicle that I want it, and the color I want it. And Lily Lee as always it was very helpful again this is my second time with her and she was just as good the first time as she was the second time and expediting my experience with Honda. More
Superior I arrived late but I still experienced a courteous interaction with the service writer, an accurate wait time estimate, comfortable waiting area, and I arrived late but I still experienced a courteous interaction with the service writer, an accurate wait time estimate, comfortable waiting area, and pleasant dealership staff people. More
Great but a little long salesman was very receptive to my needs process took longer than I wanted overall everyone I dealt with was very friendly and answered my questions to salesman was very receptive to my needs process took longer than I wanted overall everyone I dealt with was very friendly and answered my questions to my satisfaction More