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Hamilton Honda

Hamilton, NJ

4.5
5,085 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

October 30, 2019

Great experience This is the third Accord I’ve bought from this dealer. Very happy with experience. I went online for an E-Price and then made an appointment. Sales More

by Elle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Silakoski, Max Schuldes
Oct 31, 2019 -

Hamilton Honda responded

Dear Elle, Thank you for sharing your review! Your feedback is invaluable as our only priority is to ensure an exceptional experience for our customers. From your online interactions to being welcomed in our dealership, Exceeding Your Expectations is at the forefront of our minds and we are glad Max and Chris made that evident every step of the way throughout your purchase. On behalf of the entire team, thank you for choosing Hamilton Honda for your new vehicle. It is with great pleasure that we welcome you to the Hamilton Honda family and look forward to assisting you throughout your ownership. Thank you again.

October 29, 2019

Great service!!!...as usual. I dropped my car off yesterday. I was helped by Nicole (Nikki) Dey. I explained to her that I have been coming to Hamilton Honda for 10 years and tha More

by mikebhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Dey , L. Haney, Rasaq Musari
Oct 30, 2019 -

Hamilton Honda responded

Dear mikebhonda, Thank you for taking the time to share your recent service experience, We appreciate all the details you shared about your interactions with our staff, as they help us understand how greatly you were welcomed and treated during your visit - A level of service you very much deserve! As a loyal and valued customer of Hamilton Honda, your feedback is much appreciated and will be shared with our entire team. It is with great pleasure that we have the opportunity to assist you and your family with all of your automotive needs in Sales & Service and we look forward to continuing to take great care of you and your Hondas. Thank you again!

October 29, 2019

new key I needed to replace a lost key. The first key that was made did not allow me to open and lock the car or remotely open the trunk. I needed to make a s More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanni Komnenos Yanni did a great job of reviewing the vehicle history ans checking for recalls.
Oct 30, 2019 -

Hamilton Honda responded

Dear Nick, Thank you for your 5-Star Review! We appreciate you sharing your feedback about our team making things right and providing you the excellent customer service you deserve. We apologize for any inconvenience a second trip may have caused you, however we are very glad to hear our team provided you with a resolution that met your satisfaction. We appreciate your business and look forward to assisting you again in the future.

October 29, 2019

The service rep was friendly. The service tech was knowledgeable. I was able to speak with him and it was a quick & easy fix for the experienced tech. More

by Sandra Fischer
Recommend Dealer
Yes
Employees Worked With
Service rep & service tech
Oct 30, 2019 -

Hamilton Honda responded

Dear Sandra Fischer, Thank you for sharing your feedback! We know how important it is to receive quick, direct and exact information and are glad our team provided you with a great experience delivering just that. On behalf of the entire team, thank you for choosing Hamilton Honda for your servicing needs. We hope to have the pleasure of welcoming you back again in the future.

October 29, 2019

I found Hamilton Honda to deal with a recall and have been using them ever since. They are knowledgeable, courteous, and efficient. They review what is necessary and why as well as things we should start More

by NeisieM
Recommend Dealer
Yes
Employees Worked With
Service/repair 5 stars
Oct 30, 2019 -

Hamilton Honda responded

Dear NeisieM, Your feedback is greatly appreciated! Thank you for taking the time to review your recent service experience. We strive to provide a thorough, transparent and quality service experience and are glad to hear you continuously receive just that. We appreciate your business and look forward to providing you with excellent service well into the future. Thank you for choosing Hamilton Honda!

October 29, 2019

My car looks like brand new with the wax! They did a thorough exterior clean and shine. The shuttle guy, Lou was wonderful too! Thank you! More

by Ei
Recommend Dealer
Yes
Employees Worked With
Detail department
Oct 30, 2019 -

Hamilton Honda responded

Dear Ei, Thank you for taking the time to share your feedback about your recent Detail! We are happy to hear your vehicle looks brand new and you are satisfied with the thorough clean and shine! We are also very happy to hear that Lou from our Shuttle team was wonderful and we will certainly pass along your kind words. Thank you for choosing Hamilton Honda for your automotive needs. We look forward to assisting you again!

October 29, 2019

Re-lease new vehicle I've been fortunate to work with Zak on many occasions, for myself and another family member. I'm a repeat customer, need I say more? Thanks. More

by RZ
Recommend Dealer
Yes
Employees Worked With
Rasaq Musari, Chris Silakoski
Oct 30, 2019 -

Hamilton Honda responded

Dear RZ, Thank you for your kind compliments about your experiences with Zack Musari. Your loyalty means a lot to Zack and the rest of our team here at Hamilton Honda. We appreciate your business and look forward to taking great care of you and your family for years to come. Thank you again!

October 28, 2019

Civic Si Purchase The team was courteous and provided excellent customer service. We did not originally plan to buy a new car, but after hearing that my oil consumption More

by Glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Odendaal, Chris Wells
Oct 29, 2019 -

Hamilton Honda responded

Dear Glenn, Thank you for sharing your review! Although we are sorry to hear about the circumstances in which you purchased your vehicle, we are delighted to know how professional and comfortable the process was with the help of Mike Odendaal and Chris Wells. Providing you with courteous and excellent customer service is our only priority and we couldn't be happier that we delivered just that. On behalf of the entire team, it is with great pleasure that we welcome you to the Hamilton Honda family. We look forward to taking great care of you and your Honda Civic Si for years to come. Thank you again.

October 28, 2019

I'll see your coupon and I'll raise you a coupon I brought in a coupon that I had received in my email and asked the Service Rep to apply it to my service order. He reviewed the coupon and said that More

by ONE HAPPY BUYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Sargent & I. Haney
Oct 28, 2019 -

Hamilton Honda responded

Dear ONE HAPPY BUYER, Thank you for sharing your great review about your experience with our Service Team! Exceeding Your Expectations is our top priority and we couldn't be happier that was made evident when your service advisor assisted you with a coupon during you recent visit. On behalf of the entire team, thank you for choosing Hamilton Honda! We appreciate your business and look forward to serving you again in the future.

October 27, 2019

Friendly, comfortable. I felt like they genuinely cared. I was impressed by the lengths Honda went to in order to make my experience positive. They make other places look very basic by comparison. More

by French teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gatti, and another older gentleman in the rental dept. (Sorry, did not catch name.)
Oct 28, 2019 -

Hamilton Honda responded

Dear French teacher, Thank you for your 5-Star Review! We appreciate you taking the time to share your great impression of our staff. We strive to provide a welcoming and caring environment and are glad we made how much we genuinely care evident throughout your visit. Thank you for trusting in Hamilton Honda for your automotive needs. We look forward to assisting you in the future.

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