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Hamilton Honda

Hamilton, NJ

4.5
5,085 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

November 15, 2019

Tires We bought tires here because we bought our car here a few years ago. We went with the tires they recommended (hankook tires) . The tires were supposed More

by Rbreece
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jirvat
Nov 15, 2019 -

Hamilton Honda responded

Dear Rbreece, Thank you for your feedback. We take your concerns very seriously and care a lot about your experience. Please be assured we do stand behind the quality of our work and products. The manufacturer warranty on tires that you may be referring to is limited and has restrictions based on usage. Please feel free to contact me and I will be happy to assist you and do my best to resolve any concerns you have. Your satisfaction and safety are our top priorities. Thank you for the opportunity, I hope to hear from you. Service Director Hamilton Honda (609) 362-7071 ServiceDirector@HamiltonHonda.net

Nov 25, 2019 -

Rbreece responded

I did contact you and the tire manufacturer only offered us $190 credit toward the exact same bad tires. You were only willing to offer a small deduction for work. The new tires will still cost me $564. The new ones cost me $607. Doesn’t add up. I called RW tire in Bordentown and they will put on new tires for $647. They also will stand behind there products as they have done in the past. You just lost a customer for life!!

November 15, 2019

7th consecutive lease of a Honda Accord & 3rd from Hamilton This is my 7th consecutive lease of a Honda Accord LX and 3rd consecutive lease from Hamilton Honda. I love the Accord and am enjoying my newest Accor More

by martinmayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Haug, Bob O'Connor, Sumherr White
Nov 16, 2019 -

Hamilton Honda responded

Dear martinmayer, Thank you for taking the time to share your story. We are thrilled to know our team takes such great care of you and you. At Hamilton Honda, Exceeding Your Expectations is not just a top priority, it's the guiding principle in everything we do. Treating our customers with professionalism and courtesy is just as important to us and your satisfaction with your vehicle and we are so glad that was made evident throughout your years of doing business with us. On behalf of the entire team, thank you for your continued business and loyalty to Bob, Luke and Hamilton Honda. It is truly a pleasure to have you as part of the Hamilton Honda family!

November 13, 2019

New Purchase and Service Excellent Service! Many customers! So wait times may be long. It's worth the wait. Needed respray of front bumper cover, excellent results. My re More

by flyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Gatti, Kerri Villani
Nov 15, 2019 -

Hamilton Honda responded

Dear flyer, Thank you for sharing your 5-Star rating! We appreciate you coming from PA to do regular service with our dealership. Although many customers come to us for their servicing needs, please be assured we are never too busy to provide you with the excellent service you deserve. Thank you for trusting in us! We look forward to taking great care of you and your Honda for many years to come!

November 12, 2019

Just oil and oil filter change and tire rotation. Many of the staff who attended to me were of pleasant disposition. It took more time than I had anticipated but it was not too bad More

by ampofos@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did not take the names of the attendants up
Nov 13, 2019 -

Hamilton Honda responded

Dear ampofos@aol.com, Thank you for reviewing your Express Service experience! We are happy to hear you received pleasant service from all the staff you interacted with. Please be assured that providing thorough and quality service is a top priority here at Hamilton Honda, but we certainly strive to ensure you have an efficient experience. We appreciate your feedback and will use it toward our mission of constant improvement! Thank you again, we appreciate your business and look forward to serving you in the future.

November 11, 2019

Very Good Sales Dept. / Excellent Sales Personnel staff! We already have several leased vehicles from Hamilton Honda and are very pleased with your Service Dept. and Sales . For my purchase of this More

by TheMagician
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira Doubert, Lily Li, John Novak, Sue Chansky, Chris Wells
Nov 11, 2019 -

Hamilton Honda responded

Dear Tony Polito, Thank you for sharing your review about your recent sales visit. We strive to deliver a pleasant and enjoyable car buying experience and are delighted to know you received just that with the help of Sue Chansky. Your feedback means a lot to all us in Sales, Service and Finance and we will continue working hard to Exceed Your Expectations. We look forward to taking great care of you and your vehicle throughout your ownership. Thank you again!

November 10, 2019

Chris and Nicole were very friendly greeting me. I received a call that my accord was done in a very professional manner and it was done in about an hour. More

by Suzir
Recommend Dealer
Yes
Employees Worked With
Jeff Breza, Lily Li, Robert Radice
Nov 11, 2019 -

Hamilton Honda responded

Dear Suzir, Thank you for reviewing your recent service experience. It is great to hear how efficient and hassle-free your entire visit was with the help of Chris and Nicole's friendly and professional approach. From the moment you walk in and are greeted until the time your vehicle is completed, you are our #1 priority and we are glad that was reflected. On behalf of the entire team, thank you for your business. We look forward to seeing you again in the future.

November 10, 2019

Nicole Dey was extremely helpful.I thank her for that. Nicole Dey was extremely helpful. I thank her for that. She should be recognized by Hamilton Honda for the great customer satisfaction. Thank you Ni More

by Cookie
Recommend Dealer
Yes
Employees Worked With
Nicole Dey
Nov 11, 2019 -

Hamilton Honda responded

Dear Cookie, Thank you for sharing your kind and positive words and Nicole Dey! We will be certain to provide her with the recognition she deserves for being so dedicated to your 100% satisfaction. We truly appreciate your feedback! We also thank you for allowing us the opportunity to assist you with your automotive needs. We hope you continue to choose Hamilton Honda so we can take the best care of you and your vehicle well into the future.

November 10, 2019

air pressure of my tires, As I pull up to have my air pressure check, your service man was right at my door and asking how he could help me. he check my tires, which was low, More

by Laury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none of the above
Nov 11, 2019 -

Hamilton Honda responded

Dear Laury , Thank you for your positive rating and review about your recent service visit! It is great to hear how eager our team was to help you and how effortless they made the entire experience for you. Taking the best care of you and your vehicle is our top priority and we are glad that was made evident. Than you for choosing Hamilton Honda for your automotive needs. We hope to have the pleasure of assisting you again in the future.

November 10, 2019

Very pleasent and helpful staff I went in for an oil change and transmission service, they were able to provide both services that day. Always clean and comfortable waiting room. All More

by AF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob O'Connor
Nov 11, 2019 -

Hamilton Honda responded

Dear AF, Thank you for taking the time to share your review! We are happy to hear your Express Service visit was efficient, pleasant and enjoyable. We appreciate your feedback, it is very valuable to us and we are always listening. We will continue focusing on a clean and comfortable guest lounge and waiting area for our valued customers, On behalf of the entire team, thank you for choosing Hamilton Honda for your servicing needs.

November 10, 2019

Outstanding Sales Experience from M&M My family had done the research on the car we wanted and knew we were going to buy the certified used vehicle provided the test drive went well. MAX m More

by Sheri K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Andrews, Max Schuldes
Nov 11, 2019 -

Hamilton Honda responded

Dear Sheri K, Thank you for taking the time to share you story. Your feedback is invaluable to us and we truly appreciate the time you spent with us in the dealership and online while writing this review! Our commitment to Exceeding Your Expectations extends far beyond the sale and puts your satisfaction as our #1 priority. We are thrilled that was made evident throughout your visit and was reflected in Max and Matt's professional, transparent and pleasant approach. On behalf of the entire team, thank you for choosing Hamilton Honda. We are truly looking forward to taking the best care of you and your Honda well into the future, Congratulations and thank you again.

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