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Hamilton Honda

Hamilton, NJ

Overview
Reviews
Vehicles
4.5
5,085 Reviews
Call Dealership (609) 528-2600
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655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

January 01, 2020

Concsitently great service Everyone was very good, but especially our salesperson Hannah. She went beyond to get a us a very good deal on an HR-V lease More

by mfdowd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Thompson, Lily Li, Hannah Husein
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Jan 03, 2020 -

Hamilton Honda responded

Dear mfdowd, THank you for your great review! We are thrilled to hear she provided you with great service and went above and beyond to ensure you were 100% satisfied with your HR-V lease. On behalf of the entire team congratulations and thank you for your business. It is a pleasure to welcome you to the Hamilton Honda family.

January 01, 2020

Always Satisfied with Service - well Dave and Craig that is. I have had my car for 8 years and Dave Simmons has worked on it for 90% of my service trips and as a result the car is perfectly reliable with 116k mi More

by AL61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Dave Simmons, Nicole
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Jan 03, 2020 -

Hamilton Honda responded

Dear AL61, Thank you for taking the time to share your feedback about your service experiences here at Hamilton Honda. We know how important it is to find a service team you can trust and rely on and we are very happy Craig, Dave and Nicole continuously provide you with the excellent service you deserve. Thank you for choosing Hamilton Honda for your servicing needs. We appreciate your business and will continue working hard to deliver on our promise to Exceed Your Expectations.

December 30, 2019

I would of given it a 5 but finance guy was rude. My credit score was 870 so maybe he is jealous. Ira and Bob O’Conner were great. More

by Wesnerjune629
Recommend Dealer
Yes
Employees Worked With
Ira Doubert, Bob O'Connor, Chris Wells
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Dec 30, 2019 -

Hamilton Honda responded

Dear Wesnerjune629, Thank you for sharing your feedback. We apologize if you feel you had anything less than an exceptional experience. Hamilton Honda is committed to a pleasant, professional and respectful customer service approach to all our customers and are happy to hear Bob O'Connor and Ira Doubert delivered on that promise. We take your feedback seriously and will be certain to address your concerns with our team. We appreciate your business and welcome you to contact us at any time for any and all of your needs throughout your purchase and ownership. John Carino General Sales Manager Hamilton Honda

Dec 30, 2019 -

Wesnerjune629 responded

I gave ira and bob 4 stars it says one.

December 29, 2019

Fast, friendly and helpful. From the minute I brought my car in for service I found the whole experience efficient and well run The staff was friendly and helpful.. More

by kat111
Recommend Dealer
Yes
Employees Worked With
Customer and service personnell.
Report | Print
Dec 30, 2019 -

Hamilton Honda responded

Dear kat111, Thank you for sharing your excellent service experience. Our goal is to Exceed Your Expectations from the moment you walk in to the moment you leave. We are glad our team delivered on our promise and you received fast, friendly and helpful service. We look forward to welcoming you back when your vehicle is due for service again. Thank you for your business!

December 28, 2019

Appreciated my description of the issue and fully investigated it. No need to use extra words to express myself despite the algorithm designer's expectations. More

by Customer
Recommend Dealer
Yes
Employees Worked With
Gary Doan
Report | Print
Dec 30, 2019 -

Hamilton Honda responded

Dear Valued Customer, Thank you for your 5-star review! We appreciate your feedback and will be certain to share it with our team. We look forward to providing you with excellent and thorough service again in the future. Thank you for choosing Hamilton Honda.

December 27, 2019

My experience with Hamilton Honda was nothing but excellent. All the staff is great and so friendly and helpful. So glad i purchased from them! More

by heather_valenti
Recommend Dealer
Yes
Employees Worked With
Laura McAllister , Luke Haug, Bob O'Connor
Report | Print
Dec 28, 2019 -

Hamilton Honda responded

Dear heather_valenti, We are so delighted to hear about your recent visit here at Hamilton Honda. Exceeding Your Expectations and ensuring your 100% satisfaction is at the forefront of our minds always, and we are glad our team made that evident throughout your purchase experience. We look forward to taking the best care of you and your Honda throughout your ownership. Congratulations and thank you for choosing Hamilton Honda!

December 26, 2019

Service was great and onTime. I arrived with no appointment and was helped by your professional staff. I was in and out within 2 hrs. More

by Wilma
Recommend Dealer
Yes
Employees Worked With
Service personnel
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Dec 27, 2019 -

Hamilton Honda responded

Dear Wilma, We are thrilled you had such a great service experience! Thank you for sharing your 5-star rating! We will continue working hard to deliver professional, efficient and pleasant service experiences. We appreciate your business and look forward to seeing you again. Thank you Wilma!

December 24, 2019

New Purchase Great experience buying a new car, which can be quite nerve-racking. Hannah was incredible, making me comfortable during the entire process from test More

by JudyW
Recommend Dealer
Yes
Employees Worked With
Hannah Husein, Chris Wells
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Dec 27, 2019 -

Hamilton Honda responded

Dear JudyW, Thank you for taking the time to share your compliments of Hannah Husein and Chris Wells. Your feedback is greatly appreciated, as our mission is always to deliver professionalism, efficiency, comfort and confidence to all our valued customers. We are thrilled to hear Hannah and Chris took such great care of you and we look forward to continuing the same level of service throughout your ownership. Thank you again and welcome to the Hamilton Honda family!

December 24, 2019

new car Very pleased with the service I received This is the second time I decided to lease and it went very smoothly. Patrick Sullivan was great to work wi More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Sullivan, Luke Haug
Report | Print
Dec 27, 2019 -

Hamilton Honda responded

Dear Joan, Thank you for your 5-star review! We are delighted to hear Patrick Sullivan was great to work with. Your business and loyalty mean a lot to all of us and we can't thank you enough for choosing Hamilton Honda again for your leasing needs. We look forward to seeing you for your oil changes and car washes during your lease term! Congratulations and thank you again!

December 24, 2019

Pleased with the workmanship, but with an appointment it was still a 4 hr wait. Everyone I had contact were pleasant and professional, will return. More

by Dinky1114
Recommend Dealer
Yes
Employees Worked With
Office personnel
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Dec 27, 2019 -

Hamilton Honda responded

Dear Dinky1114, Thank you for your 5-star review! Quality service and workmanship is one of our top priorities and we are glad to hear we delivered on our that promise. We are also very happy that our staff was pleasant and professional during your service visit. We value your time as much as you do and will be certain to use your feedback for future improvements. Thank you for sharing your feedback, it means a lot to us. We look forward to serving you again!

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