Hamilton Honda
Hamilton, NJ
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Dropped my car off for an oil change and tire rotation. I took a picture of previous noticeable damage to one of my rims before dropping it off and when I picked up my car the wheel was still in the same s I took a picture of previous noticeable damage to one of my rims before dropping it off and when I picked up my car the wheel was still in the same spot so that's how I know the $30 tire rotation wasn't completed. The receptionist told me to speak with one of the service writers that was still there. Michael Perri was the service writer I was directed to and when I asked him if I could have written proof for the $30 credit to my account (which should have just been returned to my card in the first place) He told me he couldn't and I can take a picture with my phone. I wasn't satisfied with the legitimacy of taking a picture of the computer for proof of the credit to my account so I asked him if he could go get a manager he told me "considering I was supposed to leave 15 minutes ago no" That comment was absolutely disrespectful and will only be using this dealership to reap the benefits of my free oil changes for life. Can only Imagine how many innocent people pay $30 for them to do nothing. More
BUYER BEWARE! I had an absolutely horrible car buying experience with these people. Just go somewhere else TRUST ME! They will tell you that you HAVE to purchase t I had an absolutely horrible car buying experience with these people. Just go somewhere else TRUST ME! They will tell you that you HAVE to purchase the GAP insurance but don’t listen to their lies. You don’t HAVE to spend that $1,500, it’s just a cash grab for them. Oh and I still haven’t gotten that money back and it’s been months. They never even serviced the truck I bought and it had dead batteries! You can’t make this stuff up man. I had to spend $2,900 to get the truck completely serviced and dialed in. I’ve never felt so scammed in my life. DO NOT TRUST THESE LYING USED CAR SALESMAN!!! More
the problem has not been resolved car, when it rains, something happens to the electronics and the doors do not close and there is an alarm something happens to the electronics and the doors do not close and there is an alarm More
One service advisor is so uncomfortable to be around it’s hard to walk in My advisor was wonderful though. I’m glad I only come once a year for service. it’s hard to walk in My advisor was wonderful though. I’m glad I only come once a year for service. More
Price is expensive. Estimated service price is not accurate. If you know there's a fee for disposable fee, why don't you include in the estimate. BMW doesn't charge th Estimated service price is not accurate. If you know there's a fee for disposable fee, why don't you include in the estimate. BMW doesn't charge that. The service has gone down and I probably going to find another shop to do my services instead of coming back. More
I have had multiple experiences with this dealer where I don’t find that I can trust recommendations of the service advisors. There is definitely an eagerness to upsell service or to make recommendations th don’t find that I can trust recommendations of the service advisors. There is definitely an eagerness to upsell service or to make recommendations that may not be necessary. More
Great place to shop for a car. Free car wash and free oil change. Ask for Hugh D. - he is the best. I’ve been leasing my cars here since 2009 and am happy I chose this dealership m Free car wash and free oil change. Ask for Hugh D. - he is the best. I’ve been leasing my cars here since 2009 and am happy I chose this dealership more than 15 years ago. More
Brought my car for a recall check up today around 7:15 am and it was ready for a pick up very fast! I didn’t even finish my breakfast! The service advisor Andrei Semichan is my hero, he always is very knowl and it was ready for a pick up very fast! I didn’t even finish my breakfast! The service advisor Andrei Semichan is my hero, he always is very knowledgeable, helpful and fast. Thank you guys! More