Hamilton Honda

Pretty good service, wait time extremely long. 11 am appointment for an oil change and left at 2:15. Need to bring express option back. Had to wait almost a month just to get a oil change appointment appointment for an oil change and left at 2:15. Need to bring express option back. Had to wait almost a month just to get a oil change appointment More

The only problem I had was with a person named craig who I was told to go to see with my ticket. Who was rude and in my opinion disrespectful and could have handled himself/ situation differently. I was I was told to go to see with my ticket. Who was rude and in my opinion disrespectful and could have handled himself/ situation differently. I was asked to wait for him to return to his desk. When he Arii ed he ignored me at first then I guess he realized he had no choice but to see why I was there. When I gave him the ticket said it was a oil change. He said no I’m not doing this I just got an oil ch he jumped up went to garage and said here go stand at her desk she’ll help you So I went there and waited for her to come back and she asked how she could help and I said that gentleman said to come over here and wait for you I’m here for an oil change. She responded with “ oh did you get us confused did you think I was him “ haha I said no I wS told to see him But he declined to help me and told me I had to come over here . She then changed her attitude and said oh ok. Sorry I can help you If he didn’t want to do the work he could have waited for her then went to her explained why he didn’t between them then said sorry I’m in the middle of something but if you come over here she will help you. More

Smooth check in processSteve Rosen was a great salesman. Smooth check in process Steve Rosen was a great salesman. No pressure; not pushy. He was constantly in contact and helped narrow down choices and opt Smooth check in process Steve Rosen was a great salesman. No pressure; not pushy. He was constantly in contact and helped narrow down choices and options Pickup day was smooth process. Lily was fast and thorough Car has a small curb rash but the general manager came right away to apologize and set up a service visit so mistake can be rectified overall very positive experience and would recommend this dealership More

At first our visit started off wrong! First sales Representative was not friendly. (Didn't introduce himself didn't make us feel welcomed) We requested for a different sales representative. That is Representative was not friendly. (Didn't introduce himself didn't make us feel welcomed) We requested for a different sales representative. That is when Bob O'Conner came over and turned our visit around and made things a lot better! More

We are repeat customers of Hamilton Honda and we have sent others there as well.we were pleased overall with our experience on Memorial Day weekend leasing 2 vehicles to replace our current two owned Hon sent others there as well.we were pleased overall with our experience on Memorial Day weekend leasing 2 vehicles to replace our current two owned Hondas . The process with bob O'Connor was painless but as is usual it took too long. We hope- and expect- that we will be as happy with these new vehicles as we have been in the past. More

Always very accommodating, and goes out of their way to exceed your expectations! Would never take my car to any other service center for anything! exceed your expectations! Would never take my car to any other service center for anything! More

Working with Angel and Luke at Hamilton Honda has been an absolute pleasure! They are very professional, informative, and personable. They made the auto trade-in and lease process as easy as possible. I woul absolute pleasure! They are very professional, informative, and personable. They made the auto trade-in and lease process as easy as possible. I would highly recommend working with this dealership. More

Service both my Honda cars with Hamilton Honda for last 7 years. It’s a pleasure working with Mike as he gives right guidance for your car. years. It’s a pleasure working with Mike as he gives right guidance for your car. More

Salesperson I had was very nice. Not pushy at all. Took the time with me and answered all my questions. Overall it was a very good experience. the time with me and answered all my questions. Overall it was a very good experience. More

New wiper inserts done incorrectly .had to return to dealership 45 minutes each way plus the cost of gas. Craig was rude and uncaring. The mistake was no big deal to him but it was to me. dealership 45 minutes each way plus the cost of gas. Craig was rude and uncaring. The mistake was no big deal to him but it was to me. More