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Hamilton Honda

Hamilton, NJ

4.5
5,085 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

September 24, 2023

Ms. Q was wonderful. It was my fist time servicing at Honda and she was very kind and patient. More

by gtobia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches
Sep 27, 2023 -

Hamilton Honda responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Q does for Hamilton Honda and our customers. Hope to see you again soon! Sincerely, Your Friends at Hamilton Honda

September 23, 2023

From making an appointment all the way through service completion, everyone at Hamilton Honda are friendly. Both times I've had the best experience with my service advisor Andrei Semichan. I was kept in More

by McKee2654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Sarat, Andrei Semichan
Sep 27, 2023 -

Hamilton Honda responded

Thanks for your awesome review! We're very happy to hear that Andrei and Edgar were of such great help to you. They take pride in their customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Your Friends at Hamilton Honda

September 22, 2023

Greeted quickly and professional explanation of the services done today, and acceptable explanation of my personal issues. More

by Sconte532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito, Q Funches, Craig Mayle, Mike Perri, Andrei Semichan, Kendall Ford
Sep 27, 2023 -

Hamilton Honda responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Your Friends at Hamilton Honda

September 22, 2023

The person who checked us in for service was very pleasant. Service on our car was very good. More

by cgeni60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who checked us in at the service department - Not sure of her name, Chris Alfinito
Sep 27, 2023 -

Hamilton Honda responded

Thank you for your kind words. We feel our service department is what makes Hamilton Honda special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Your Friends at Hamilton Honda

September 21, 2023

The entire experience was smooth and seamless. Technician gave required information. I just wish the video by technician to be little more clear on if I need to take any action. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quadesha
Sep 26, 2023 -

Hamilton Honda responded

Thank you for the great feedback, JJ! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Your Friends at Hamilton Honda

September 21, 2023

Service Dept very good. It is taking too long anymore to get an appointment in the service dept. Have been dealing hjere for years and it is much longer for appointment no More

by tbird6466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrei Semichan
Sep 26, 2023 -

Hamilton Honda responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, Your Friends at Hamilton Honda

September 20, 2023

My car was in for service and I was not able to catch the shuttle driver. My service rep, Q was able to order a lyft driver to get me home and back to the dealership when my car was completed. A+ customer se More

by al27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches
Sep 25, 2023 -

Hamilton Honda responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Q does for Hamilton Honda and our customers. Hope to see you again soon! Sincerely, Your Friends at Hamilton Honda

September 17, 2023

Representative had an excellent communication skills, all questions were answered, I felt confident and comfortable with Honda’s representative. Service was great and done in a timely manner. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches
Sep 20, 2023 -

Hamilton Honda responded

Max, thank you for your kind words. We feel our service department is what makes Hamilton Honda special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Your Friends at Hamilton Honda

September 17, 2023

When you do a bait and switch, you usually get a poor rating. Was quoted $230 for a transmission fluid change and was changed to $550 when my wife showed up to drop the vehicle off. What’s worse is the s More

by nng20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer to not say
Sep 19, 2023 -

Hamilton Honda responded

It appears the impression you received during your recent visit at our service center does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Your Friends at Hamilton Honda

September 16, 2023

Services were recommended above what I scheduled and a recall was also fixed while I waited. More

by lcpotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Mayle
Sep 20, 2023 -

Hamilton Honda responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Your Friends at Hamilton Honda

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