
Hamilton Honda
Hamilton, NJ
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From making an appointment all the way through service completion, everyone at Hamilton Honda are friendly. Both times I've had the best experience with my service advisor Andrei Semichan. I was kept in completion, everyone at Hamilton Honda are friendly. Both times I've had the best experience with my service advisor Andrei Semichan. I was kept informed about service status and vehicle was ready earlier than expected. The technician Edgar who serviced my vehicle did an awesome job! I especially like the video during my vehicle service. More
Greeted quickly and professional explanation of the services done today, and acceptable explanation of my personal issues. services done today, and acceptable explanation of my personal issues. More
The entire experience was smooth and seamless. Technician gave required information. I just wish the video by technician to be little more clear on if I need to take any action. Technician gave required information. I just wish the video by technician to be little more clear on if I need to take any action. More
Service Dept very good. It is taking too long anymore to get an appointment in the service dept. Have been dealing hjere for years and it is much longer for appointment no It is taking too long anymore to get an appointment in the service dept. Have been dealing hjere for years and it is much longer for appointment now. More
My car was in for service and I was not able to catch the shuttle driver. My service rep, Q was able to order a lyft driver to get me home and back to the dealership when my car was completed. A+ customer se shuttle driver. My service rep, Q was able to order a lyft driver to get me home and back to the dealership when my car was completed. A+ customer service...Q is a keeper! More
Representative had an excellent communication skills, all questions were answered, I felt confident and comfortable with Honda’s representative. Service was great and done in a timely manner. questions were answered, I felt confident and comfortable with Honda’s representative. Service was great and done in a timely manner. More
When you do a bait and switch, you usually get a poor rating. Was quoted $230 for a transmission fluid change and was changed to $550 when my wife showed up to drop the vehicle off. What’s worse is the s rating. Was quoted $230 for a transmission fluid change and was changed to $550 when my wife showed up to drop the vehicle off. What’s worse is the service advisor throwing his own colleagues under the bus. Terrible. More