Hamer Toyota
Mission Hills, CA
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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A pleasant, straightforward experience. Mr. Denson, my salesperson, was respectful and considerate and at no time did I worry that I would be taken advantage of. There was a decent selection of new cars o salesperson, was respectful and considerate and at no time did I worry that I would be taken advantage of. There was a decent selection of new cars on the lot, and it took me less than fifteen minutes to find the model I wanted. More
Regarding buying a car, I have never had a more positive experience than with my purchase last Saturday with Hamer Toyota. The sales rep., Reno was informed, professional, courteous, friendly, and very hon experience than with my purchase last Saturday with Hamer Toyota. The sales rep., Reno was informed, professional, courteous, friendly, and very honest. My son, who assisted me, was very much impressed as well. Eddie, in the business office, had been called in on his day off. Despite the fact he had just arrived, he was extremely welcoming and helpful, and again, knew exactly what he was doing and reviewed everything I needed to know, in a thorough manner and timely fashion. I appreciated the help of these employees, and the friendly demeanor of the entire Hamer staff. Edra Moore More
Me and my wife came over the dealership on 12/26 after me made appointment with Julio Rodriguez, our sales rep. Julio was very helpful and friendly in finding the vehicle we wanted. When we found the car we made appointment with Julio Rodriguez, our sales rep. Julio was very helpful and friendly in finding the vehicle we wanted. When we found the car we wanted, it is very unfortunate that there's a small paint defect on the front passenger door. Shawn Etminani came, promised us that he'll take care of that on the spot and will be done the same day. All paperworks done, we signed the contract and everything, it turns out they're not able to repair the defect at that time. We had to come back on 12/28. We came back on 12/28, Carlos and Frank (from service dept) advised us that the repair might take the whole door. I was surprised and very upset because Shawn failed to mention this. I am sure he knows but he does not want us to know this because he wants to close the deal. We went to see him in the office, instead of giving us solution, he insulted us by saying that we're trying to get discount. Then we spoke to Walter Schmitz, he gave us a solution, problem solved. So, if you plan going to Hamer Toyota today, stay away from Shawn Etminani. The only reason I don't give great(5) rating is because of him. More
Steve Denson really makes car buying a pleasant experience. We just bought a 2011 Prius, our third vehicle from Hamer Toyota with Steve's help, and each time he did all he could to help us get the experience. We just bought a 2011 Prius, our third vehicle from Hamer Toyota with Steve's help, and each time he did all he could to help us get the vehicle we wanted, at a good price. He is friendly and upbeat, and genuinely anxious to assist his customers in any way he can. Plus, he offered us the car at the best price we found, anywhere. Thanks, Steve, and we'll be back the next time we're car shopping. More
I AM SO DISAPPOINTED WITH HAMER TOYOTA; this is my first experience buying a Toyota and when we (wife * me) got there we were looking foa a new 2011 FJ Cruiser so I was approached by one of the sale manager experience buying a Toyota and when we (wife * me) got there we were looking foa a new 2011 FJ Cruiser so I was approached by one of the sale manager and I ask if the FJ Cruiser that were there were 2011 and he said yes, so I ask for spanish speaking sale person because my wife wanted one so we ask the same question if those FJ Cruiser were 2011 and he said yes so when we signed the contract we did not notice that the FJ Cruiser was a 2010 until a register with the Toyota Financial to make my first payment I found out that they lied to us so we are so DISAPPOINTED WITH HAMER TOYOTA. More
Very professional and courteous. First time having a very good experience at a car dealership.There was no pressure and he was always there to check if i needed anything. He also was nice went to my house so good experience at a car dealership.There was no pressure and he was always there to check if i needed anything. He also was nice went to my house so i could get papers for my loan. and the person at the credit dept was very courteous too. He took his time and explain all the papers that needed to be fill out. Thanks everyone was a very good experiance. More
Israel and Matt were very helpful and very attentive to my needs/wants in a car. They provided excellent service, were very friendly and worked hard to get me the perfect car. All in all, it was an excel my needs/wants in a car. They provided excellent service, were very friendly and worked hard to get me the perfect car. All in all, it was an excellent experience. They treated me respectfully despite my young age and made the process easy and pleasant. More
Everyone at Hamer was great. But especially Julio. He is a young salesman but he is very nice. He has a genuine and respectful manner. I felt he took a sincere interest in me. He took the time to show is a young salesman but he is very nice. He has a genuine and respectful manner. I felt he took a sincere interest in me. He took the time to show me many cars. I did not really know what I wanted when I started looking for cars. But since the people at Hamer were patient and not pushy and gave me such great service I decided that I would buy my car from them. I higly recommend Hamer Toyota but most of all anyone would have a great car buying experience if they worked with Julio Hernandez. He is the best. He has only been selling cars for about 6 - 8 months. But he is a gem to work with. I love my car and I do think I got a very fair price. Julio even helped me after I bought the car to get some more keys. I only had one. He contacted the former owner to see if by any chance there were more keys. Unfortunately there were not any more keys. But Hamer Toyota and especially Julio Hernandez are wonderful! More
I just bought new car at Hamer toyota it was a verry good expiriance from the moment i drove up Karo was there to greet us, it was raining so he was there with his ubrella. I would recommend this dealer beco expiriance from the moment i drove up Karo was there to greet us, it was raining so he was there with his ubrella. I would recommend this dealer becouse they took the time to answer all my questions and the most important thing i was not rushed. More
It was a pleasure working with Mr. Reyes on the purchase of my new Corolla. He exhibited extreme professionalism in outlining the purchase process as well as in desribing the functions and attributes of the of my new Corolla. He exhibited extreme professionalism in outlining the purchase process as well as in desribing the functions and attributes of the desired vehicle. In addition, he ably answered all my questions and his urgings to completely examine all comparable models actually resulted in my choosing a body color that I find more to my taste than that originally desired. Suffice it to say, I would recommend his services to others and would not hesitate to call on him again. More