Hamer Toyota

The sales team of Reno Reyes/ Matt Morente/Marylou is excellent. Their service is prompt, courteous and friendly, which is what customer service should be. I would recommend them to anybody. excellent. Their service is prompt, courteous and friendly, which is what customer service should be. I would recommend them to anybody. More

My visit to Hamer Toyota was an excellent experience. The Employees were really friendly and very helpful. Overrall, the service and everything else was excellent. I would recommend Hamer Toyota to my frien Employees were really friendly and very helpful. Overrall, the service and everything else was excellent. I would recommend Hamer Toyota to my friends who need to buy a new car. More

Ms. Marylou Santiago and Mr. Nilo Ortiz made my buying experience much more wonderful than my previous one with another car dealership. Granted, I've only bought one other car before, but this experience experience much more wonderful than my previous one with another car dealership. Granted, I've only bought one other car before, but this experience definitely tops that. They've made everything simple, quick and, dare I say, fun! They were able to answer all my questions, explain everything in detail and help me get a deal that I couldn't just say 'no' to. I especially liked the way they treat you as if you've known them forever. This is something that I don't think any other dealership inherently have, much less, care for. I definitely would be coming back here just because of Ms. Marylou and Mr. Nilo. If I were to rate them from 1 to 5, I would, hands-down, give them a 10 (yeah, they're that great)! I would definitely recommend them to others. More

Thank you Julio Rodriguez and the staff at Hammer Toyota for making my car buying experience a very pleasant one. Julio and the staff were friendly and made the car buying experience seem painless and smoo for making my car buying experience a very pleasant one. Julio and the staff were friendly and made the car buying experience seem painless and smooth. Julio stayed way pass his working hours to help us finish our purchase and we appreciate all the knowledge and help he provided in helping me make the right decision. I will definitely recommend Hamer Toyota to my relatives, friends and co-worker. From the owner of a new Toyota Camry. More

This is my third time dealing with Hamer Toyota and satisfaction has always been guaranteed. The staff is friendly and the negotiated prices are best around town. Our salesman, Julio Rodriguez, also ad satisfaction has always been guaranteed. The staff is friendly and the negotiated prices are best around town. Our salesman, Julio Rodriguez, also added to the pleasant experience as his professionalism, knowledge of the vehicles, friendliness and patience were key to making the deal happen. I highly recommend Julio Rodriguez of Hamer Toyota to help you with your next Toyota/Scion purchase. I've dealt with four other Toyota dealerships before and Hamer Toyota has always come out on top with service, prices and satisfaction. Thanks Hamer Toyota and thanks Julio Rodriguez for the pleasant experience! -From a Satisfied New Scion XD Owner ;) Gian More

Thank you Hamer Toyota for the purchase of our new Prius. I would like to commend the friendly and hard working staff at Hamer Toyota. Thank you Mary Lou Santiago for all you have done. I really appreciat I would like to commend the friendly and hard working staff at Hamer Toyota. Thank you Mary Lou Santiago for all you have done. I really appreciate your hard work and making our buying experience easy and seamless. More

Very mean people not nice at all. They told us to go some place else and not waste there time, the would sell the car for anything but sticker price then when we asked to see the manager they they said he's place else and not waste there time, the would sell the car for anything but sticker price then when we asked to see the manager they they said he's to busy to talk to stupid people. Very bad place to go bad people. More

Of all the dealerships I've ever gone to and cars purchases...this was by far the best experience and price satisfaction I've ever come across. Buying a car is so stressful as it is but with Maril purchases...this was by far the best experience and price satisfaction I've ever come across. Buying a car is so stressful as it is but with Marilou, Reno and Matt really taking care of me I left the Hamer with a Prius IV not feeling taken advantage of. They were not overly pushy and very easy to work with. My parents came with me and the way they treated them was so respectful, it made me appreciate their service more. I will recommend this dealership, and especially this team, for anyone I know who want to buy a Toyota. More

See below for a put/paste letter sent to the sales mgr. shortly after the purchase. Roberto, I’d like to thank you and your staff (Ernie and the other gentleman whom I cannot remember his name right shortly after the purchase. Roberto, I’d like to thank you and your staff (Ernie and the other gentleman whom I cannot remember his name right now) for their very diligent efforts in providing the City with the five (5) Prius’s. If you recall, I sent you an email last week, expressing my frustration and displeasure with the lack of availability of salesperson that dealt with fleet sales after contacting Hamer Toyota via phone on several occasions. Since that time (last Wednesday) until now, your staff has been extremely responsive, courteous, and willing to do whatever it took to make this happen. As you’re quite aware, selling vehicles to a municipality (a City) is quite cumbersome and time consuming. That said, your staff has been willing to provide City staff with the necessary information to make the purchase move along expeditiously. From what I gather (from your staff), Hamer was not very experienced in fleet sales to municipalities; it was refreshing to see that Ernie (and his staff) was upfront about this fact and willing to learn the intricacies (three quotes, payment by purchase order…etc.) of this type of transaction, while still being professional and responsive. As a side note, I’d like to inform you of how this came about. Although I work for the City of XXXXXXXXXXXXXX, which is far removed from Mission Hills. I live in Valencia, grew up in Granada Hills, and worked for the City of San Fernando for 12 years. When approached by our Public Safety Supervisor about his displeasure with the lack of responsiveness from the local Toyota dealerships, I drew on my own personal experiences in dealing with Hamer Toyota. The purchase of vehicles by family/friends at your location and the excellent reviews I’d heard from them enabled me to contact you. After calling your location and having the troubles of speaking with someone, I felt rather deflated and let down, but Hamer has redeemed themselves in so many ways. Thank you for replying and forwarding my initial message to the appropriate staff and facilitating this transaction. Please recognize and thank your staff for a “job well done”, and I hope for an ongoing relationship from this point forward for the City’s fleet vehicle sales. If you have any questions, please feel free to contact me anytime at the contact information noted below. Take care. More

My experienced with Hamer Toyota is an A+. My salesman Julio Rodriguez helped me get my new vehicle with no pressure and within my price range unlike my experienced with other dealerships. It is my first Julio Rodriguez helped me get my new vehicle with no pressure and within my price range unlike my experienced with other dealerships. It is my first time I experienced the back and forth negotiations with no pressure. I will definitely recommend Hamer Toyota to my relatives, friends and co-worker. More