Lee Partyka Chevrolet Mazda - Service Center

Snow tires Snow tire and balance. Was told 1-1 1/2 hours and took over 3. I had to come and check every 30 min after 1 3/4 hours and no phone call. Service agent Snow tire and balance. Was told 1-1 1/2 hours and took over 3. I had to come and check every 30 min after 1 3/4 hours and no phone call. Service agent did her job and that was it. Don’t think they new what they were doing when it came to a fleet vehicle. I use to service my car here but stopped because of poor customer service and over promising time frame and never delivering. I honored the snow tires since we purchased them here. This might be the last! More

Problem with tired Drove in with a glitch in my left rear tire and it was fixed in no time. With no charge to me. Good stuff!!ill be back Drove in with a glitch in my left rear tire and it was fixed in no time. With no charge to me. Good stuff!!ill be back More

Fast and reliable services. Reliable and punctual. Always there to help and sort out solutions to all problems. Really a family environment. Strongly recommend Lee Partyka for ca Reliable and punctual. Always there to help and sort out solutions to all problems. Really a family environment. Strongly recommend Lee Partyka for car repairs. More

Seamless service I dropped off my car for a recall item and an oil change. I was provided with a rental car. Every aspect of my appointment was smooth as could be. Jo I dropped off my car for a recall item and an oil change. I was provided with a rental car. Every aspect of my appointment was smooth as could be. Josh in the service department was extremely attentive and friendly. More

Good Servive Great folks with a great attitude. Quick service and a very clean waiting area. Called the day before for an appointment and was in and out in under a Great folks with a great attitude. Quick service and a very clean waiting area. Called the day before for an appointment and was in and out in under an hour. Nice job! More

Solid Service Aside from the overall service being longer than it probability should, along with being backlogged to begin with, the experience was good. Ty was fri Aside from the overall service being longer than it probability should, along with being backlogged to begin with, the experience was good. Ty was friendly and the waiting area was clean and comfortable. More

Recall Drop off Dropped off my Truck for recall. I was told one day of service I then received a call it would not be done until the next day. At no point did anyone Dropped off my Truck for recall. I was told one day of service I then received a call it would not be done until the next day. At no point did anyone offer me a loaner. Why would the customer be responsible for their own transportation needs ? I had to ask for a loaner and then told we don’t have any .it wasn’t until I told the rep that’s not my fault they said they would see what they can do. I was then told I had to rush down to the dealership so we can go to enterprise to get me a vehicle. I’m sorry but I can’t just drop everything I’m doing to be at the dealership in an hour. I had to find my own means to get a vehicle for the day. More

Great service I called early in the morning for an afternoon oil change. I had neglected my service message for a couple of weeks and the day I called was the only I called early in the morning for an afternoon oil change. I had neglected my service message for a couple of weeks and the day I called was the only day I had free for another week. I was told that the afternoon was very booked, but they would squeeze me in. I don't mind waiting, because the waiting room is clean and comfortable. All around good experience! More

Service was great Happy speedy service I did not have a lot I have time to do this survey however service was great speedy your service people were polite the cold wat Happy speedy service I did not have a lot I have time to do this survey however service was great speedy your service people were polite the cold water and hot coffee was definitely needed very welcoming atmosphere I think that will do it More

Worst service in the entire state of a Connecticut. I went for a simple tune up during my appointment at 7:45 AM. I didn’t get any updates or information on my car till I called back and didn’t revive t I went for a simple tune up during my appointment at 7:45 AM. I didn’t get any updates or information on my car till I called back and didn’t revive the work on the car I asked for. I revived my car around 5:00 pm that same day and was late to work. 4 hours (40 miles) later my engine is stalling and my transmission is slipping. My car is also pulling to the left. I paid over $900 for this all around terrible service and when I told the manager I wanted to get my money back he denied any an every attempt to work work with the customer. Then I asked for a corporate number to call and I got an attitude with the service memebers in the phone as well. The managers couldn’t even make eye contact with me when I was talking to him. Disrespectful, rude, inconsiderate, are all the words and then some to describe this terrible business and service. I’ve also been told by the Coorprate office that I have been blacklisted from this store after calling them out on there terrible service. Don’t take you car and money here. They will screw you over and not even care. More