Hamden Mazda

Very poor service. I had dropped off my vehicle for service and was told it will be done by end of day. Trusting the dealership I went on my way and waited for a call. I had dropped off my vehicle for service and was told it will be done by end of day. Trusting the dealership I went on my way and waited for a call. No one call or texted me regarding my vehicle. I tried contacting the dealership service department and it was closed before the closing time. I tried several times to contact the sales department to see if they can help. They were not helpful especially the general manager. Very uncaring and unhelpful. It is apparent that they lack the common sense of notifying their customers. Poor service department and very poor communication with their paying customers. I do not recommend Hamden Mazda. More

I recently had the worst experience ever with this dealer. I had some problems with my truck and decided to have it towed to this particular dealer for repairs. However, the communication at the deale dealer. I had some problems with my truck and decided to have it towed to this particular dealer for repairs. However, the communication at the dealer was absolutely terrible. They never bothered to send me a diagnostic report of the problems, and instead, verbally stated that it would cost $15,000.00 to fix. Naturally, I requested them to provide me with a written estimate before proceeding with the repairs. But imagine my surprise when, after two months, someone from the dealer called me and asked me to pick up my truck without providing the estimate. So, I reminded them that I was still waiting for the estimate. Then, on the same day, another person called me and told me that the cost had skyrocketed to $43,000.00! Yes, you read that right, a whopping forty-three thousand dollars! Obviously, it became clear that they were just trying to blow me off and take advantage of the situation. And to add insult to injury, they want to charge me $500 for an oil change when my truck needs repairs worth $43k! I never authorized this service, and why on earth would they change the oil of a truck that needs expensive repairs? I felt the need to share this with you so that you can avoid such a terrible experience if you ever encounter a similar situation. Take caution when dealing with this particular truck dealer! More

Very pleasant our salesman Mike Lafarge was great to work with and we got the car we wanted work with and we got the car we wanted More

Hey bought a Mazda C5X from at Hamden Auto. Everyone was great in their service and knowledge of Mazda products. Mike LaBarge my salesman did an excellent job showing me all of the special fea Everyone was great in their service and knowledge of Mazda products. Mike LaBarge my salesman did an excellent job showing me all of the special features on the car and knew his stuff. Very personable guy and very trusting. More

I Have been going to Partyka for many years. My mom bought 2 cars there in the 1960s. I am on my 3rd lease from them, I have had a few problems , but they were always resolved promptly. On my la My mom bought 2 cars there in the 1960s. I am on my 3rd lease from them, I have had a few problems , but they were always resolved promptly. On my last service I was told of an oil leak. So they put in the leak detection fluid in. And was told to bring back after 1000 miles. Which was done today. Dropped off at 930am. At 1130 called to see how it was going. Car wasnt even on lift yet. They told me it was next in line. I have been making appointments for the last 9 years ,the same way and they always do prompt service. Spoke to "Service manager", he said it was a drop off, whatever that means. I had an 930 appointment and I figured it would be looked at at least by 10. Asked to speak to General Manager, but instead was speaking to Gary the service manager. We both lost are temper, Gary has no managerial skills, people skills or service skills. He was more focused on the previous survey I had given. When my brake pads grew 2 millimeters in six months. They were 5 millimeters in August and seven millimeter's last service. We also hashed out some other discrepancies from my last service. Finally spoke to Zerman the General Manager. We spoke for awhile and came to an amicable conclusion, It was obvious to me that he was proficient at his occupation and very knowledgeable. I will be turning in this lease in November. I will give Partyka a chance on my next lease. Hopefully Gary finds a more suitable occupation for himself. More

STAY AWAY! !!! Worked with someone named Matt over email. Explained that I was ready to put a deposit down on a CX-30. He said they don't do quotes over email an !!! Worked with someone named Matt over email. Explained that I was ready to put a deposit down on a CX-30. He said they don't do quotes over email and I HAD to come down to the dealership. Whatever so I did. We emailed back and forth over 10 times about the car I wanted and I show up and they said it was sold days agon. Nobody mentioned it and I wasted my entire day and previous 2 weeks. Absolute worst. Run, don't walk away. More

Gene Footman was my sales consultant- he was very good. He had great follow up, very Veela informed. He was able to get me the car I wanted , which right now is challenging. I had to wait a few months, b He had great follow up, very Veela informed. He was able to get me the car I wanted , which right now is challenging. I had to wait a few months, but locking in the price as he adviced paid off for me. The management was supportive and Lori in Finance also great. This is my 4th Mazda and based on this experience- thanks to Gene Footman it won’t be my last. More

Our salesman Was very helpful and knowledgeable And made the whole process easy and It take didn’t take every long. A very good customer service the whole process easy and It take didn’t take every long. A very good customer service More

Awesome service department! Definitely recommend Ty was great and will be back again . Thanks you so much TY Definitely recommend Ty was great and will be back again . Thanks you so much TY More