Hamden Mazda
Hamden, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great new car buying experience Very friendly, knowledgeable staff. Izear was very attentive and welcoming. No pressure from the sales staff. Very professional group. Would definitel Very friendly, knowledgeable staff. Izear was very attentive and welcoming. No pressure from the sales staff. Very professional group. Would definitely do business with these guys again. More
Lack of Customer Service I visited the service center twice this last month. When I first arrived I stood at one of the service booths and there were a male and female sittin I visited the service center twice this last month. When I first arrived I stood at one of the service booths and there were a male and female sitting in the back and they didn’t say anything to me which Made me feel extremely uncomfortable. There were 2 others working and they always didn’t acknowledge me at all. Finally a different agent finished with a guest then came over to me just standing they’re awkwardly assisted me. I didn’t get his name but he was very nice and helpful. Then the second time I came the same exact thing happened. The service reps will allow you to stand there without saying a single word to you. Even if they aren’t the ones helping you a “hello I’ll get someone to assist you”. Would be great instead of having someone stand there without acknowledging their presence. Bianca came over to me after me waiting about 10minutes and was very polite and helpful. But my initial dealings with the service centers I would actually prefer to take my vehicle elsewhere rather than to deal with the staff at this company again. More
New car Everyone was really friendly and looking to help me out. As a first time car buyer, I wanted to make sure I was getting a good deal on the best car fo Everyone was really friendly and looking to help me out. As a first time car buyer, I wanted to make sure I was getting a good deal on the best car for me. They helped me out a great deal each step of the way! More
Second service Mechanics determined to find the noise in my truck, especially since I could not replicate it. Perseverance paid off! They found the origin...noise g Mechanics determined to find the noise in my truck, especially since I could not replicate it. Perseverance paid off! They found the origin...noise gone! More
Great people Always great people to work with and by a vehicle from.They we’re a big help after a tornado did my truck in. I was having a hard time getting through Always great people to work with and by a vehicle from.They we’re a big help after a tornado did my truck in. I was having a hard time getting through to the leasing company.Never could talk to a human.Dealership was great at getting to leasing company and answering all my questions. More
Prompt professional service, top rate The service dept quickly and accuartely diagnosed the issue with my car, explained tge situation clearly, looked,for and applied warranty and coupon The service dept quickly and accuartely diagnosed the issue with my car, explained tge situation clearly, looked,for and applied warranty and coupon savings,without my asking, got the repairs done within a day and arranged a rental during the meantime. I,would recommend this service location to others. More
Quick great and very comfortable Great service Bianca was so great and the lounge is comfortable. Let me know what was getting done how long t would take and explained in depth everyt Great service Bianca was so great and the lounge is comfortable. Let me know what was getting done how long t would take and explained in depth everything! More
Friendly knowledgeable staff. Right on about how long it tak The staff was very friendly and efficient. This was my first service visit for my “ new” 2016 CX 5. I accepted the brake line flush and was surprised The staff was very friendly and efficient. This was my first service visit for my “ new” 2016 CX 5. I accepted the brake line flush and was surprised it hadn’t been done when I bought my car in December. Joshua gave me a break on the price- very nice on his part! Waiting room was comfortable and clean. I was surprised when the service people came and walked the customers to the payment window. Nice touch. Now I just wish I was happier with the sound system. More
Prompt Action on Oil Filter Mishap Oil Leak in garage happened 5 weeks after LOF and service. Everything from having car towed-in and puddle clean-up adequately attended to in 24 hrs. E Oil Leak in garage happened 5 weeks after LOF and service. Everything from having car towed-in and puddle clean-up adequately attended to in 24 hrs. Even given my next oil-change free in lieu of reimbursement for towing. More
checked elect. system and did recall service personnel were very supportive and explained things well . I was processed in a timely way. And I was directed to the waiting area andtoits a service personnel were very supportive and explained things well . I was processed in a timely way. And I was directed to the waiting area andtoits amenities. More