Hamden Mazda

Mazda 2008 Service at facility for an older model Mazda Tribute was horrendous. Took approximately 30 days to get my vehicle back. The so called expert mechanic Service at facility for an older model Mazda Tribute was horrendous. Took approximately 30 days to get my vehicle back. The so called expert mechanic replaced valves as a remedy to my issue which was a transmission leak. I received my SUV back with masking tape on the window. Manager offered to fix for free. Returned 2x for a transmission leak. One manager tried to make me look as if I did not know what transmission oil looks like. Next manager comes says it’s transmission oil and states it’s the AC condenser. Offers to pay for labor but up charged the part (AC Condensor) thinking I didn’t know any better. I thought I met at least one honest person and that this dealership would be the new services for my Older SUV. Needless to say not even 3 weeks later the engine light comes on and that was the other reason I had the vehicle brought to this facility. Dishonest at best. I see a few reviews that rave about their Service but it’s a con game. As soon as that vehicle is older the upcharge will begin. All though they claim guaranteed I will never step foot in the facility again. Just Poor Mazda Service More

Great service Great sales team from the sales manager to my salesman credible , honest , and gave me a great deal . They go the extra mile to win your trust . Best Great sales team from the sales manager to my salesman credible , honest , and gave me a great deal . They go the extra mile to win your trust . Best experience I’ve ever had at a dealership! More

Timely affordable Shelby was awesome! Clear and concise explanation of what’s going on with my vehicle. The repair was completed in a timely manner. Nate, the technicia Shelby was awesome! Clear and concise explanation of what’s going on with my vehicle. The repair was completed in a timely manner. Nate, the technician, even showed me exactly what the issue was and gave ME the choice if I wanted to repair because it was a marginal decision. More

Work asked for beside oil change was not done Long wait, asked rep to call me when oil/tires were changed so rear breaks could be done Work not done and asked to wait Long wait, asked rep to call me when oil/tires were changed so rear breaks could be done Work not done and asked to wait More

Decent for a dealership Mazda recommends winter dedicated tires be filled 4-5 psi above what’s shown on the placard. My tires were under inflated and I had to correct the sit Mazda recommends winter dedicated tires be filled 4-5 psi above what’s shown on the placard. My tires were under inflated and I had to correct the situation. It does make a difference in handling. More

Because they acknowledged me upon arrival I was acknowledged upon arrival and the Service Man was very polite and accommodating. It was time for the all point servicing on my 2016 Equinox and I was acknowledged upon arrival and the Service Man was very polite and accommodating. It was time for the all point servicing on my 2016 Equinox and I needed wiper blades for my Equinox. I didn't have to wait two hours to get this done. I just wished, if you pay over a certain amount of money for your service on your vehicle, they had taken my Equinox to the car wash place a few hundred feet next door. When I had my Nissan, they would do that for you if you spent more than $50.00. More

Great company to work with it was great everyone was a big help with getting me my new car.Adam was wonderful to work with an look forward next time it was great everyone was a big help with getting me my new car.Adam was wonderful to work with an look forward next time More

Great People, Great Car! This is my second car purchased from Lee Partyka Mazda. From Doug my salesman, to Eddy, John, Eugene and Rich in management and back office, the entir This is my second car purchased from Lee Partyka Mazda. From Doug my salesman, to Eddy, John, Eugene and Rich in management and back office, the entire experience was pleasant and low pressure. Doug went above and beyond to make sure all was right with car right up until delivery and beyond. Very nice people to deal and would have no problem recommending to friends and family. More

Great experience. Sales and financing staff were great. Everyone was helpful and informative. Facility was was clean and well maintained. Glad we changed dealerships on Sales and financing staff were great. Everyone was helpful and informative. Facility was was clean and well maintained. Glad we changed dealerships on our new lease. More

Painless purchase with Adam! Any woman that goes car shopping knows how rude and condescending some car salesmen are to women shoppers—Adam was not like that at all! Very respectf Any woman that goes car shopping knows how rude and condescending some car salesmen are to women shoppers—Adam was not like that at all! Very respectful, gauged what I already knew (so he wasn’t talking down to me) vs. what I should know (to help me make an educated purchase), and made the whole process straightforward and painless. (I can’t say the same for his manager whose name I don’t remember) More