Hamby Automotive

Excellent service!! I wanted to take a moment and express my sincerest appreciation to Hamby Service Department and Mr Hamby. I had a large mechanical issue with my veh I wanted to take a moment and express my sincerest appreciation to Hamby Service Department and Mr Hamby. I had a large mechanical issue with my vehicle. Although I had purchased my vehicle at another dealership, Hamby was so helpful. After initially contacting the dealership I purchased my vehicle from(with NO HELP)and several others in the middle Georgia area.....no one else was willing to even try. But after contacting Hamby they offered to see what they could do. They worked their magic and made it happen. My service writer was Red (Brian). He really stayed on top of it, along with Don the Service Manager AND Mark Hamby himself! And all of this even though I purchased the vehicle from another dealership. I will be recommending Hamby automotive and Service Department to everyone I know. More

good sales. bad finance sales people treated us well. Felt like the price on the car was fair. Finance manager very unprofessional. Heard cussing while we waited outside off sales people treated us well. Felt like the price on the car was fair. Finance manager very unprofessional. Heard cussing while we waited outside office. More

My expierience with Hamby Chevrolet was nothing but exceptional. I had great customer service from the salesman to the finance manager to just the employees passing by. I would highly recommend this de exceptional. I had great customer service from the salesman to the finance manager to just the employees passing by. I would highly recommend this dealership to anyone. More

Have purchased many auto's from Hamby. Both Dad and Son over the years have taken care of my family and friends. All auto's bought were under other dealer prices. Repairs quick and never had to return. Tr over the years have taken care of my family and friends. All auto's bought were under other dealer prices. Repairs quick and never had to return. Treated well on all contacts. I rate a 10 and my ratings are tuff. Greg & Paula Lavigne More

I brought my vehicle in for work covered under an extended warranty that the dealer sells. The work was fairly extensive and included the fuel pump (requires removal of the rear axle), rear main sea extended warranty that the dealer sells. The work was fairly extensive and included the fuel pump (requires removal of the rear axle), rear main seal (removal of the transmission), oil pan gasket (requires lifting the motor off of the mounts) and replacement of low frequency horn. The adjuster confirmed the items to be replaced the next business day (friday) and parts were in hand on saturday. The work required a total of 17 hours of labor and should have taken no more than 2-3 business days starting on monday. I was told conflicting stories by terri as to what items are covered under warranty as well as downright dishonest diagnoses on the part of the mechanic and adjuster. I contacted the warranty company anticipating a fight...they told me that the dealer was incorrect about part of the fuel system diagnostic as well as proper billing. It took three phone calls to the warranty company to set terri right. I picked up my vehicle after 7 days and drove it home. The horn didn't work right but everything else seemed fine. I contacted terri regarding the horn issue and she assured me that the diagnosis and replacement were done correctly. After one week I noticed engine oil puddles on my driveway. I placed the vehicle on ramps and inspected the undercarriage and discovered two of the three bell housing inspection covers were missing and oil leaking from the rear main seal area. I decided to inspect the horn install and discovered that they did indeed replace the broken low note horn...with a high note horn.(that explains the odd sound). I spoke to Don (service mgr) regarding these problems and he has promised to resolve them to my satisfaction. I checked my vehicle in with Becky today (very professional and courteous)and was told to expect my vehicle back by thursday (two days) for a 5 hour repair. More