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Hallmark Hyundai

Hendersonville, TN

3.9
311 Reviews
New Hyundai Dealership in Hendersonville, TN, Near Nashville, Lebanon, & Madison, with Used Cars, Service, & Parts
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1198 W Main St

Hendersonville, TN

37075

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Showing 311 reviews

November 24, 2018

My car buying experience at Hallmark was excellent! Hallmark Hyundai and Don were both great! Everything from the test driving of the car to dealing with the finance department was a good experience. I More

by 7595bmw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Dodd
October 27, 2018

Distasteful and unprofessional I have purchased 11 vehicles from the Hallmark Group. This was the most distasteful experience ever. We returned the vehicle, refusing the purchase. T More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcelo Defreitas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Hallmark Hyundai responded

Thank you for taking the time to share your experience. After doing some research I have learned that we allowed you to drive a new vehicle overnight that you were considering purchasing. Marcelo was under the impression that you were going to move forward with the purchase and out of respect for your time did as much as he could to make preparations in advance of your arrival, including setting up BlueLink for the vehicle. I am told that you returned the vehicle and decided to purchase something else. The vehicle you test drove has already been removed from your MyHyundai account. I am sorry that you feel we were unprofessional but I sincerely believe that Marcelo was trying to be respectful of your time. Please feel free to call me at 615-855-3200 if you would like to talk further. Ken Key, General Manager, Hallmark Hyundai.

October 14, 2018

Highly recommend to new car buyers Hallmark Hyundai was a a pleasure to work with. Drove two hours to buy a car and my auto dealer, Toby, streamlined the process over the phone so there More

by L1C4forlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Kopka and Anne
October 13, 2018

Best dealership I've been to in Nashville! Fantastic across the board! We checked out multiple dealerships, and this one was by far the best. John Honeycutt sold us a Santa Fe and the whole exp More

by maxmlyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Honeycutt
October 07, 2018

Easy going Tyler Kopka was my sales associate. he was easy going and was not pushy in anyway. I would send peeps his way. He followed up with a text message maki More

by flntn12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kopka
August 23, 2018

Oil change They were very nice and helpful answering any questions i had. They were very fast at getting the car ready. They left the car clean and the seat and More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
August 03, 2018

Great car and sales dept Very helpful with purchase of car. The model and color was not in stock, but salesman made extra effort. Price was excellent. Better than expected More

by JTcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
July 29, 2018

Amazing service I bought a new 2018 Hyundai Tucson, great service and even better people to deal with. Go see them you will not regret it worth the drive More

by Bigd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Norman
July 18, 2018

Tucson Lease Don was very friendly and professional. He helped us return our leased Sonata and get into a new 2018 Tuscon lease with a payment that works within o More

by Jlhood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Dodd
June 25, 2018

Service EXCELLANT service, friendly personnel , surprised it was quickly done, an updated on recalls, clean facilities, they are checking on you for snacks,d More

by SUVguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
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