Hallmark Hyundai

my warranty concern was dismissed as normal wear. why should the rubber around the door breaking up on a 2009 mint condition car be normal? he assumed that it is from when i make contact getting in or ou should the rubber around the door breaking up on a 2009 mint condition car be normal? he assumed that it is from when i make contact getting in or out of the car which is not true, unless i get in with my shoulders! i spoke with hyundai and they located another dealer that stated they have seen a lot of this and they normally fix it under warranty. they asked me to go to that dealership. the owners should be ashamed for a $120 repair the service mgr will cost hallmark a sale..i have bought 2 hyundai autos in less than 5 years and am close to another. where do you think i will go? i guess if the leather comes loose on my steering wheel they will say i gripped it too hard! want some truth, when i asked allen for the phone # to call and complain he was happy to put it on his card, it was the phone # to road-side assistance!! what a joke More

Worst Customer Service I have ever experienced. Car was 6 months out of warranty on fuel pump. Was quoted a price which I accepted. Got a call that they wanted my permission to get another part they did not months out of warranty on fuel pump. Was quoted a price which I accepted. Got a call that they wanted my permission to get another part they did not know that was needed. I asked if I had a choice and was told no. I intend on buying another Hyundai and believe me, mine is in great shape and was even told so by customer service but they will not get my car. I will visit another dealership to buy my next Hyundai. More

We were first introduced to Trent when we walked in after setting up an appointment over the phone for the VIP service for looking at cars. We were first set up to talk to the manager but when he found out setting up an appointment over the phone for the VIP service for looking at cars. We were first set up to talk to the manager but when he found out that we did not want to buy a new car he passed us off to Trent. Trent was very helpful. He was able to listen to what we were looking for and suggest a car that fit our needs. He did not try to sell us a car that he wanted to sell or push on us. He gave us updates on when the car was ready to check out and helping with any questions during the test drive or when we met. If he did not know the answer to a question he went to find out. If we had to find another car Trent would be the salesman that we would want to go to. More

Top notch dealership. My salesman Mike Carcione was great. I highly recommend this dealership. The receptionist Helen Mackey was so kind attentive. Thanks to all for a wonderfull "12 out of 10" experie great. I highly recommend this dealership. The receptionist Helen Mackey was so kind attentive. Thanks to all for a wonderfull "12 out of 10" experience! More

I received an excellent deal on a used 2004 Sonata. Russell and Marcelo were both very professional, friendly, and courteous. They answered all questions, resolved all mechanical discrepancies, and pro Russell and Marcelo were both very professional, friendly, and courteous. They answered all questions, resolved all mechanical discrepancies, and promptly delivered an excellent vehicle. I couldn't be more pleased with the service I received, am looking forward to buying another vehicle from them, and would highly recommend Hallmark Hyundai to my friends and family. It is an outstanding dealership, with outstanding employees. More

Very friendly, professional, knowledgeable, and informative about their vehicles. Felt very comfortable and not pressured as I have with other dealerships. I gigot recommend this dealership and I l informative about their vehicles. Felt very comfortable and not pressured as I have with other dealerships. I gigot recommend this dealership and I love my new Sonata. More

My wife and I originally worked with another Hyundai dealer and had an unpleasant experience, but the people at Hallmark Hyundai in Hendersonville really are superior to other dealers. The associates th dealer and had an unpleasant experience, but the people at Hallmark Hyundai in Hendersonville really are superior to other dealers. The associates that my wife and I worked with made us feel right at home, and got us the deal that we were looking for in a new car. They truly do value their customers, and ensured that we had a pleasant no hassle shopping experience. We are extremely satisfied with our purchase and recommend them to any and everyone. More

Great experience at this dealership. They are great to work with. Everytime I have visited Hallmark Hyundai I have been treated honestly and professionally. I would definately recommend them to anyone loo work with. Everytime I have visited Hallmark Hyundai I have been treated honestly and professionally. I would definately recommend them to anyone looking to buy a new or used car. And I recommend their service department too. More

Ron Rumley was a well-informed, extremely pleasant, and very friendly salesman. He and sales manager Curtis Gallagher were super easy to deal with and made this new car purchase the best-ever in my experie very friendly salesman. He and sales manager Curtis Gallagher were super easy to deal with and made this new car purchase the best-ever in my experience. My initial impression of my new Sonata GLS: very good quality and a ton of car for the money (truly an exceptional value). As a side note, the dealership itself is extremely clean (even the shop!) and an attractive place to do business. More

The salesperson that sold me my Azera was no longer there when I went back for assistance. No one seemed to want to take ownership of any issues I had. I have recieved numerous calls from telemarketers on be when I went back for assistance. No one seemed to want to take ownership of any issues I had. I have recieved numerous calls from telemarketers on behalf of Hallmark over the past year When I explain some of the issues I've had they tell me they will pass it along and have someone call. Never happens.(Unless someone else calls to sell me another car) Major Problem at this time: Driver side electric seat back moves forward without warning at any given time. You can be setting still or doing 70 mph, the engine can be off or the engine can be running, it doesn't matter. I had it in for repair and I was charged for it. When it starred happening again I was told it was out of warranty and I would probably be charged again.I also can't tell you how many headlamps I've had to put in the car. I have also filed complaints to the NTSB concerning serveral concerns I have about this model. I believe I was mislead about this vehical from the beginng and nothing has impreesed me about how the dealership deals with these problems since then. I've probably just wasted my time again on Hallmark and Hyundai!!! More