Hallmark Hyundai
Hendersonville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 311 reviews
Entire staff was genuinely friendly, helpful and seemed more interested in developing a relationship than simply making a sale. This was refreshing and appreciated. I have recommended Mike and Hallmark to more interested in developing a relationship than simply making a sale. This was refreshing and appreciated. I have recommended Mike and Hallmark to several friends and I have heard back from many and they had similar experiences. Great Dealer and Sales Professional. More
After a car accident, I was in need of a new car but didn't have too much money to spend. I first went by Beaman Toyota just to look at options and get an idea on pricing. Even though I told them I wa didn't have too much money to spend. I first went by Beaman Toyota just to look at options and get an idea on pricing. Even though I told them I wasn't interested in buying that day, they were incredibly pushy and made me feel very uncomfortable. That was a horrible experience. Working with Eron and the guys at Hallmark Hyundai was the complete opposite. They understood and respected that I was initially "just looking" and were more concerned about taking care of me than of selling a car. Eron kept me updated on what he had in my price range that fit my criteria with emails, phone calls and even text messages - although, he didn't bombard me. I was in a very different situation - I wasn't looking for a car out of want, it was out of necessity. And with a baby on the way, I didn't have too much money to throw around. Eron and the guys at Hallmark not only understood my situation, but treated me with respect and let me set the timeline on buying NEVER pressuring me into signing anything or purchasing before I was comfortable. They don't work off of commission, so they're main focus is working with and pleasing the customer - not selling as many cars as possible. If you want the cheesy car salesman who says, "What can I do to get you in this car today?!", go somewhere else. If you want to be treated with respect and have someone actually care about your wants and needs, go to Hallmark Hyundai! More
Our experience in buying a new Hyundai Veloster Turbo could not have been any better than this recent buy. Mr. Mike Carcione was very courteous,helpful and professional from the moment he greeted us at could not have been any better than this recent buy. Mr. Mike Carcione was very courteous,helpful and professional from the moment he greeted us at the door on our first visit to the dealership, and has remained that way till even now. We have purchased several cars before in the past and this tops all of them. Mr. Carcione was able to get the car we wanted, answer all of our questions and put a smile on my face every time I drive my car. I was a Dodge fan for many years, and actually tried to get a new car from them. However the service was not so great. I almost felt like the sales person had no interest once we shared we were only looking and not ready to buy at that moment. Buying a new car is a big investment.. I owned my last car for 8 years! And the time came ready for a new one, I ofcourse wanted to look around and make sure of the decision I would soon make. Mr. Carcione was not pushy at all, very patient and ready to answer my questions and ready when we were READY to make that choice. I rate this dealership 5 Great Job. Thank you for making this experience an awesome one! God bless you Mr. Carcione. More
I've been wanting to buy a Hyundai for a while and was looking for a fairly new used one. I stopped at Hallmark Hyundai first and had planned to go to 2 other places as well. I had been referred to Marcel looking for a fairly new used one. I stopped at Hallmark Hyundai first and had planned to go to 2 other places as well. I had been referred to Marcelo by a family member and was glad he was available when I came by. He was very helpful and patient. I drove a few models and found exactly what I wanted at a great price. Everyone at the dealership was friendly, professional and went above and beyond to make sure we were comfortable and satisfied with our experience. There was no need to look anywhere else! Thank you Marcelo...I will refer you and the dealership to anyone I know looking for a car. More
The sales rep that we worked with, Marcelo, went above and beyond to get the car that we wanted at the price we could afford. He was extremely patient and gave us the best possible customer service. I a and beyond to get the car that we wanted at the price we could afford. He was extremely patient and gave us the best possible customer service. I absolutely love my car and I'm so glad that we bought it from Hallmark Hyundai dealership. The whole experience was extremely pleasant and everyone we spoke with had such a positive attitude. Marcelo gave us the best possible deal out there and we know this because we went to several other Hyundai dealerships to price check. This was by far the BEST! Thank you Marcelo and thank you Hyundai! More
Victor was patient and thorough during the car buying process. I felt no pressure to buy a Hyundai. The dealership was fair and friendly. I would recommend Victor and Hallmark to anyone. process. I felt no pressure to buy a Hyundai. The dealership was fair and friendly. I would recommend Victor and Hallmark to anyone. More
Service rep (Chris) invited me in to discuss my needs. Explained what work would be done and cost. Told me that as a new customer, he would take care of my needs. I was made comfortable while I waited f Explained what work would be done and cost. Told me that as a new customer, he would take care of my needs. I was made comfortable while I waited for about 45 minutes. Work completed, Chris took care of payment after explaining the invoice. I feel that I will be given good care at resonable cost. I will definately tell others of my good experience. More
There was no pressure when I initially visited and Marcelo was very helpful and knowledgeable about the vehicle. they had the car that I was interested in and made an initial offer that intrigued me. Marcelo was very helpful and knowledgeable about the vehicle. they had the car that I was interested in and made an initial offer that intrigued me. I really liked the way they presented the offer with multiple financing options and with each one showing what the payment would be. I also really liked that Marcelo was a Christian and I prefer to do business with Christias. More
AVOID!!! My wife and I went there on Sept 29th to AVOID!!! My wife and I went there on Sept 29th to purchase a Sonata and were subjected to a blatant (and pathetic) attempt bait and switch us. AVOID!!! My wife and I went there on Sept 29th to purchase a Sonata and were subjected to a blatant (and pathetic) attempt bait and switch us. Curtis Gallagher the GM got involved on the numbers and told us that he COULD NOT order the car we had just specified on the Hyundai website with the salesman and we'd have to go for the two models on the lot which were $4k over the established budget! We walked out after he refused to answer anything further and tried to throw the salesman under the bus by blaming him! Curtis embodies the typical sleazy second hand car salesman of days gone by. We went out the next day and ordered a Ford from Crown Ford instead, which turned out to be a much better experience. Shame, as the salesman, Victor Spencer, was very impressive. More
I recently purchased a 2013 Hyundai Sonata from Hallmark Hyundai. After going to the downtown Hyundai first, the sales person I was working with made me feel like I was inconveniencing him, and every questi Hyundai. After going to the downtown Hyundai first, the sales person I was working with made me feel like I was inconveniencing him, and every question I asked, he rolled his eyes (questions like wanting to look in a car, or what kind of financing they offered). I asked if they could search other dealerships for the car I wanted, he said I would have to do that by myself because they don't do that. He seemed annoyed that he had to go back and forth to his manager to get answers. I did not feel comfortable at all. I decided to go to Hallmark Hyundai because I used to take my previous Hyundai (Tiburon) to them all the time. I was instantly greeted by Marcelo, who was full of energy and very personable. He let me ask all the questions I wanted, opened up every vehicle I asked for, and never stopped smiling. He was GREAT! He then introduced me to Russell, the Sales Manager, who was also a very nice guy. I explained what I was looking for, and although I may have been a little picky, he told me he would see what he could do. I found one Sonata that was 90% of what I wanted and accepted that I probably wasn't going to get exactly what I wanted. We went to Marcelo's office and started talking numbers. Where Marcelo's office sat, there were windows behind him which I could see out of. As we were sitting there talking, Russell pulls up in the EXACT car I asked for (from the exterior and interior colors to the tires and rims) . He just looked over, got my attention, and smiled. He made it happen. I have worked in the service industry for the majority of my working years and one thing you learn is that it's all about the customer. The guys at Hallmark are all about their customers. It was a GREAT experience. I will recommend Hallmark Hyundai to all my friends and if you want to feel good about purchasing a car, I HIGHLY recommend you go see these guys. THANK-YOU Russell and Marcelo!!! I LOVE LOVE LOVE my Pearl White Sonata SE :) . More