Hallmark Hyundai

I recently decided that my wife needed a new vehicle. (To be more accurate, my wife recently decided she needed a new car.) Anyway, I spent considerable time on-line researching and decided that Hyundai (To be more accurate, my wife recently decided she needed a new car.) Anyway, I spent considerable time on-line researching and decided that Hyundai in general and the Veloster in particular had the best combination of quality, warrantee, safety, features, and price in the class of vehicle that interested us. I decided to use our local Hyundai dealer, Hallmark Hyundai, in Hendersonville Tennessee. Our salesman, John Honeycutt was very helpful and patient during the sales process, even after he had to give his entire sales presentation twice, once for me and once, later, for my wife. After she saw and drove the car she really loved it. It had all the features she wanted, sunroof, navigation, backup camera, remote start, basically everything she could think of. {I steered her away from the turbo model, just more horsepower than she really needed.} The actual sales process was extremely simple and they were quite helpful during the process. I can’t comment on financing since that was not a consideration but the two wonderful women in the sales office explained all the pertinent sections for the forms that were required and offered several useful additions. They also checked on some last minute questions I thought of while in the sales office. John was very helpful even after the actual sale of the vehicle, taking time to review all the features and functions of the electronics with my wife and helping her set up all the links for her phone along with all the other features like the XM radio and the MyHyundai website. Hallmark Hyundia was also very responsive about taking care of a couple of small issues I noticed about the car in a very timely manner. I would also advise people to purchase the key insurance; ours has already gone through the wash once. However, on the bright side, it is a very durable key. I would highly recommend to anyone John, Hallmark Hyundai, and the Veloster. More

Our experience with this individual and this dealership was extremely pleasant. They met or exceeded all the other dealerships in this area. They worked with the price and offered us an extremely good deal was extremely pleasant. They met or exceeded all the other dealerships in this area. They worked with the price and offered us an extremely good deal. We would recommend Hallmark Hyundai of Hendersonville to anyone looking for the best deal and courteous personnel. I am sure we will enjoy this car for a long time due to the warranty and the longevity of the Hyundai reputation. More

Marcello DeFreitas was great and very patient and fun to work with. The whole experience was great until after we signed all the paperwork and were completely done, the lady in that department wanted to sel work with. The whole experience was great until after we signed all the paperwork and were completely done, the lady in that department wanted to sell us something to protect the windshield!! I mean really??? After all the money we just spent???!!! I thought this was very classless and it was like something she was selling on the side. We didn't like that one bit!! More

Always a pleasure! This was our third vehicle from this dealership with marcelo. Hes the best! I highly advice stopping by and giving them a shot! dealership with marcelo. Hes the best! I highly advice stopping by and giving them a shot! More

Steve was exceptional. He is probably the best new car salesman I have had after four new cars. I would feel comfortable calling him if I need advice. salesman I have had after four new cars. I would feel comfortable calling him if I need advice. More

I was in the market for a new vehicle and Hyundai was one of four vehicles I was interested in. I will have to say Bo Frensley was the best out of the four to deal with. He listened to what I needed, not jus of four vehicles I was interested in. I will have to say Bo Frensley was the best out of the four to deal with. He listened to what I needed, not just interested in selling a vehicle. Hallmark Hyundai made me feel at home. Bo was super nice to me and my family, and the finance office was as well. I would recommend Bo and the entire crew at Hallmark Hyundai to anyone! More

This was my second car purchased at hallmark both times I delt with Marcelo Defreitas he gave me great service and price. I also have had my vehicles serviced at hallmark for three years and the Service Dep delt with Marcelo Defreitas he gave me great service and price. I also have had my vehicles serviced at hallmark for three years and the Service Dept has been great to work with. I strongly recomand this Dealership. More

The service manager who I had never seen before nor dealt with since purchasing my car a year before was rude and very unprofessional. The sales team was great and the service I have received has always bee with since purchasing my car a year before was rude and very unprofessional. The sales team was great and the service I have received has always been exceptional. I previously dealt with someone named Alan who was very professional and always helpful as well but he was not there. The manager made me feel as if I was bothering her for bringing my vehicle in, then did not want to listen to what I had to say, rolled her eyes at one point and spoke rudely to me. I will never take my vehcile back to the Hendersonville store again nor will I recommend it to friends and family as I have in the past. Sad that such an amazing dealership employs such low quality leaders. More

Working with Hallmark Hyundai and Marcello DeFreitas to purchase a vehicle for my Agency was great. I called and visited dealerships and asked the price of the vehicle if I'm writing a check. This was th purchase a vehicle for my Agency was great. I called and visited dealerships and asked the price of the vehicle if I'm writing a check. This was the first dealership, of many that I talked to, that did not change the price of the vehicle when I walked in the door. Actually, they did change the price, but it came out to $100 less than what they told me on the phone. I've only had the vehicle a month, but so far their follow up with emails and phone calls really shows their commitment to great customer service. More

Great service and a great deal. Salesman was great and all the staff was very friendly. Highly recommend if you are looking for a new car. all the staff was very friendly. Highly recommend if you are looking for a new car. More