Hallmark Hyundai Flowood

Hello I came in to see someone and was introduce to Joshua Archie. Can you say AMAZING customer service and well spoken. When I return if Joshua isn't there I will come back when he's there. He made me Joshua Archie. Can you say AMAZING customer service and well spoken. When I return if Joshua isn't there I will come back when he's there. He made me feel comfortable and helped me understand the process when I decide to purchase. Not sure who his supervisor is but you have an AMAZING and KNOWLEDGEBLE employee! More

I recently purchased a new 2021 Kia Seltos in April 2021 and I had the best salesman Joshua Archie. Joshua made sure I left the car lot in a new vehicle. I will recommend him to anyone who wants great cust and I had the best salesman Joshua Archie. Joshua made sure I left the car lot in a new vehicle. I will recommend him to anyone who wants great customer service. Joshua was very professional and helpful. Thanks again Joshua. Keep doing a great job and continue to make your customers happy. More

Do NOT trust these people! They sold us a car where we had to get a new battery for it a month into having it. We have had severe problems out of it since then including the engine and you have to go thro had to get a new battery for it a month into having it. We have had severe problems out of it since then including the engine and you have to go through everyone in the place to get any information and it still is not what you want to hear. I can not trust anyone up there. One person tells you oh yeah it only had one quart of oil in it while another tells you it was full. But you know there was only 3 quarts in there out of 5. They do not like to help you unless you want to pay out of pocket even though you are on warranty. Can’t even count how many times we have been on the lot to talk to these people to get things done and they still don’t even though they say yeah we got it it done or are about to. Had an appointment for my car to be the first one looked at one morning yet it wasn’t looked at until after 12pm after we kept calling to see if they have looked at it. It’s stupid how much crap someone has to go through and the lies you have to listen to from so many people. More

If you want to be lied to and deceived, I strongly suggest you buy from here. Wilson Kia completely pulled the rug out under me. They very clearly stated that I'd have "first rights" to an incomin suggest you buy from here. Wilson Kia completely pulled the rug out under me. They very clearly stated that I'd have "first rights" to an incoming vehicle. I kept in touch with them over the course of several weeks, and when it arrived I started the purchase process. At which point they sold it to someone else behind my back. It turned into an epic waste of time and a disheartening lesson on why people can't be trusted. When I emailed the general manager about my experience, he didn't even bother to respond. That says a lot about the type of operation they are running. A special shout-out to Josh DeMars in sales for being of particularly questionable character. In short, if you want to work with a dealership that cares about you, look elsewhere. More

I CAME IN TO TEST DRIVE A FEW VEICHLES. I WORKED WITH MR. CLARENCE JENNINGS. HE WAS AMAZING AND ANSWERED ALL OF MY QUESTIONS. HE MADE THE WHOLE BUYING PROCESS STRESS FREE AND NO PRESSURE.I DEFINETLY WILL BE CLARENCE JENNINGS. HE WAS AMAZING AND ANSWERED ALL OF MY QUESTIONS. HE MADE THE WHOLE BUYING PROCESS STRESS FREE AND NO PRESSURE.I DEFINETLY WILL BE RECOMMENDING WILSON TO ALL OF MY FRIENDS AND FAMILY DUE TO THE GREAT EXPERIENCE I HAD WITH YOUR DEALERSHIP More

We loved Wilson Hyundai!! We had a great experience with Kim! She showed us everything we needed to know on our new 2020 Hyundai Venue!! They are great people to buy from! They also play KLOVE in showroom!! Kim! She showed us everything we needed to know on our new 2020 Hyundai Venue!! They are great people to buy from! They also play KLOVE in showroom!!! More

Well I bought 2 cars from Wilson Hyundai an my salesman Joshua Archie was the best couldn’t ask for a better salesman will continue to do business with only if Joshua Archie is there! Joshua Archie was the best couldn’t ask for a better salesman will continue to do business with only if Joshua Archie is there! More

The Wilson Kia dealership in Flowood, MS is the worst and has the rudest people I’ve had to deal with in a long time. I do not recommend this dealership for buying or having your car serviced at. Definitely has the rudest people I’ve had to deal with in a long time. I do not recommend this dealership for buying or having your car serviced at. Definitely find another location to take your vehicle to. More

I’m so happy! My car is nice , the service is very good! I would definitely refer anyone of my friends & family to work with them. I absolutely loveee my car .! Tha My car is nice , the service is very good! I would definitely refer anyone of my friends & family to work with them. I absolutely loveee my car .! Thanks again Joshua Archie More

Total waste of my precious time. Will not shop there again. I would recommend not using this company. To be honest I knew I was upside down in my current vehicle and I told Asia the salesperson there that it wa I would recommend not using this company. To be honest I knew I was upside down in my current vehicle and I told Asia the salesperson there that it was probably not worth trying to finance a car. On that issue I accept full responsibility. But, when she called and asked and since I was off that day I decided to be courteous and come and talk to her. Figuring that It would be maybe an hour tops and they pretty much could tell me right up that they couldn't get my payment where i wanted. Again, I figured they wouldn't. My Husband on the other hand said he wasn't going to waste his time since we had looked at a truck at the Kia place next to it about 6 months ago and they couldn't get the price i wanted back then (which I understand...you have banks to deal with). They knew how much I was upside down in my current vehicle and they knew I had another truck (That I hadn't started since January) that I would add into the trade to help offset the issue. When I arrived they let me drive a new Kona (Pretty decent truck..but it was 21 grand or so with a 1300 dollar rebate). At this point i'm thinking no this is gonna be too much to get the payment I want but i went along with it. During all this they had me go home and Drive My other truck up to the dealership (that I purchased brand new from them in 2006) I was trying to be loyal to them and to be honest I had worse credit back then. The porter they sent didn't even know how to drive a stick shift and when he started it didn't check to see if it was in neutral, so of course the truck jumped about a foot forward. Bottom line I was the only one who knew how to drive it to the dealership. I wasn't expecting too much for the trades but i figured it would help the issues i had some. Bottom line is they came back with a payment that was $165 dollars or more that i told them I wanted to go. At that point Asia asked if i wanted to look at a used vehicle so I checked out a used Kia Sportage. Which I actually liked alot more. Again they knew how much I wanted to pay and I figured well if they could get it done i'd sign. Five hours later I had to leave to pick up my kid from school and had to leave my other truck at the dealership. At no time did the finance manager, or the sales manager after i requested to speak to them, come to talk to me they just kept Asia coming over with slips of paper saying what she could do on the new vehicle. At one point the called my husband and told him what they would do bottom line on the new truck which was still over what we agreed we would accept the deal by almost 70 or 80 dollars. So he told her no and that we would be back on Saturday to pick up our current truck (which had been parked up across from the front doors of the Kia dealership. When she didn't get the answer she wanted from him she called me on my cell and started talking about how we should go and close the deal on the new truck trying to pressure me into getting him to say yes to the deal (which i forgot to say they were using his credit to base the deal on without him even being there in person). Again, we said no. So the next day I started getting pictures of a Kia Soul Thru text (At this time I was finished with it all and was just gonna pick up my truck the next morning, so I never answered back). My Husband tried to call the finance manager to tell them quit and he didn't even bother to call him back. He had Asia call and try to get him to try for the Soul since it was new and had a rebate. Again, we were done. So bottom line, 5 hours of the runaround, they never tried to run anything on the Sportage, and to top it all off had the nerve to tell me I had to hurry up and come pick up my truck because the manager didn't want it sitting outside their building, and they ran 6 hard inquiries on my husbands credit. If that's the Wilson Way then i'm ashamed for them. Bless them hopefully they will be more honest with other customers but for us.....they have lost a customer for life. If they ever contact me which i'm sure they wont...I'd appreciate an apology from someone other than a sales person. I'm sure this will probably fall on deaf ears but I will be calling the corporate office to let them know they have issues with the way they do business. Buyers Beware!!!! More