Halleen Kia - Service Center

I purchased my New Kia Spectra 5 last summer and it was a wonderful experience. Jay was very friendly, helpful and informative. He made sure to walk me through every feature in my vehicle before I took it wonderful experience. Jay was very friendly, helpful and informative. He made sure to walk me through every feature in my vehicle before I took it home and welcome to call if I had any questions. I had to take my vehicle in for service just recently and I can say that I received the same Great Service as the first day I purchased my vehicle. I will totally recommend this dealer and the Awesome Customer Service they provide. More

Brought my Kia in for recall work. The dealer did not have the part so I have to bring the car back again. When I pick up my car, they snapped of my antenna in the car wash, making me wait almost a half have the part so I have to bring the car back again. When I pick up my car, they snapped of my antenna in the car wash, making me wait almost a half hour on my lunch break to pick up my car. Any service I have had done there is always much more expensive then work at a local garage, with lower quality. I will not buy another car from this dealership. More

although, I detest $85 for a battery install, and this is the 3rd time in 6week weve been in for service, Having Vince to make all the troubles go away does seem worth it. Ive NOT found a customer service gu the 3rd time in 6week weve been in for service, Having Vince to make all the troubles go away does seem worth it. Ive NOT found a customer service guy sooooooo attentive to our needs in over 24 years of driving. We come to North Olmstead from down town Cleveland. We pass many a car dealer and at least 1 Kia place along the way. For HIS service, Its a trip well worth taking. More

I have not been to a dealership who bent over backwards for thier customers like this one. They worked with me & helped me get the vehicle I wanted. They truely went above & beyond! I have recommend thi for thier customers like this one. They worked with me & helped me get the vehicle I wanted. They truely went above & beyond! I have recommend this dealership to my friends, daycare providers & coworkers. More