Halleen Kia - Service Center

Outstanding Service Friendly, professional and informative service personnel. I was kept updated on the status of the maintenance as it was underway. Comfortable waitin Friendly, professional and informative service personnel. I was kept updated on the status of the maintenance as it was underway. Comfortable waiting area with refreshments, TV, computer links and reading areas. Washing my car before I left was super. More

Very professionally run organization. Excellent service. Immediate service. Very clean and spacious waiting area. Free coffee and donuts.(fresh not stale) Super clean bathroom. Kept infor Excellent service. Immediate service. Very clean and spacious waiting area. Free coffee and donuts.(fresh not stale) Super clean bathroom. Kept informed and work performed was reviewed with me. More

a surprisingly easy deal Came into the dealership today to have our KIA Sorento serviced not really looking to purchase or lease another vehicle, though we had been discuss Came into the dealership today to have our KIA Sorento serviced not really looking to purchase or lease another vehicle, though we had been discussing getting another auto for some time to replace my 2003 ford focus. While waiting for the Sorento to be completed we decided to check out the Soul just to see what it was like. Taking the soul and the forte for a ride and liking the soul better we decided to take one step further, then another and before we knew it we were driving home with a new car and what I feel a great deal. The entire process was fairly quick and easy, Jay our sales person was attentive and explained the process well. I would recommend Halleen KIA for your next vehicle purchase. More

horrible service department I bought a 2012 soul in Jun 2016. I have had the same problem with it over and over. I took it to another place since it was not under warranty they I bought a 2012 soul in Jun 2016. I have had the same problem with it over and over. I took it to another place since it was not under warranty they told us to take it back to kia since the part we needed was still under warranty. Took it back to kia they said it was something different that was the same problem. and because they cleaned it different this time was not covered under warranty. Service manager was rude on the phone to me. More

You should make it home......right. My car's crankshaft broke for the second time in three years and dropped it off at their dealership. Vince the service tech called the next day saying My car's crankshaft broke for the second time in three years and dropped it off at their dealership. Vince the service tech called the next day saying I needed a new engine for $6000 on a car worth $4000. He then tried pushing me off to a salesman to purchase a vehicle which I was not interested in doing. Later that day Vince called me and said another tech got it to a point where he felt confident I could drive it the 50 miles back to Akron saving the $250 tow bill but would need to pay them $113 for diagnosis (which I told them the issue as I had been through this before). This was to justify charging me something I'm sure and I'm telling you they did nothing as I found out 1 mile down the road. They did nothing to warrant telling me I could drive the vehicle the fifty miles needed to get home. My battery died as a result of the belt not turning and the head of the crankshaft bolt was literally falling out of the pulley. Two hours later I was towed home. I was furious to say the least. I did not have a good feeling leaving the dealership and should have trusted my gut instinct about Vince and their crack repair staff. The repair could have been made by the way. I will never buy another Kia. More