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Halleen Kia - Service Center

North Olmsted, OH

4.9
336 Reviews

336 Reviews of Halleen Kia - Service Center

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November 07, 2018

My review I bought my Kia in 2011 and have had my car serviced at Halleen in North Olmsted since then. Service rep Mike Worthington, on a 1 to 10 scale, should More

by Joe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Vicario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Synovetz, Mary Brdar, Barb Annotocio, Greg Katona, Mike Worthington
October 28, 2018

air conditioning hose was pluged I called Halleen dearler and they got me right in. My air conditioning hose was pluged and I had water on floor board of my car. I bought my car at me More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marilou
October 20, 2018

Part and service per schedule as promised part arrived on time and service completed as scheduled. Recalls were included during scheduled service and were explained More

by Mark
Recommend Dealer
Yes
Employees Worked With
Joe marullo, Matt Wood
September 06, 2018

Great Service The employees at this service center are friendly, attentive, and they complete check-ins through text message with the customers to ensure their comf More

by Tafahye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Gera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martial Lester
Sep 12, 2018 -

Halleen Kia responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

September 02, 2018

Excellent Service For a few months, my Sedona had an intermittent passenger side door lock. By the time we took it in for service, it was a few days out of warranty. M More

by LindaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington
Sep 06, 2018 -

Halleen Kia responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

August 21, 2018

Great service Mike cane out right away to help and asked if there were any concerns. It was just an oil change and my wait was minimal. More

by Charley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington
Aug 22, 2018 -

Halleen Kia responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

August 21, 2018

First 7500 mile maintenance check Quick efficient service; friendly staff. Close to home and great hrs for service. Offered me a car wash however I just got one the day.before. More

by Gibbler66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby lawwill
Aug 22, 2018 -

Halleen Kia responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

August 16, 2018

Great Help I have been to the service center a couple times becomes of issues I had with my car. Each time I was helped greatly and accommodated. Mike, in partic More

by Hallows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington
Aug 20, 2018 -

Halleen Kia responded

Hallows, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

March 15, 2018

Response Time and Communication. Just wanted to take the time to say thank you to Tracy for responding to me multiple e-mails quickly and professional this morning. Response time can More

by Astro103
Recommend Dealer
Yes
Employees Worked With
Tracy Widman
Mar 15, 2018 -

Halleen Kia responded

Thank you for taking the time to write this review. We are pleased to hear that Tracy was able to provide an efficient and overall positive experience! Regards, Eric Halleen | President/GM | ehalleen@halleenkia.com

October 19, 2017

Great automobile experience I bought my Optima from Matt in the summer of 2013 & had an awesome experience. Matt was knowledgeable, personable & friendly. He made the car purchas More

by Bill Hronek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rogalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Halleen Kia responded

Hello Bill and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Matt was there to provide you with such exceptional service! Thank you again and congratulations on your Optima. Kind regards, Eric Halleen | President/GM | ehalleen@halleenkia.com

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