336 Reviews of Halleen Kia - Service Center
My review I bought my Kia in 2011 and have had my car serviced at Halleen in North Olmsted since then. Service rep Mike Worthington, on a 1 to 10 scale, should I bought my Kia in 2011 and have had my car serviced at Halleen in North Olmsted since then. Service rep Mike Worthington, on a 1 to 10 scale, should be rated 12. I have dealt with him a number of times and he has always gone above and beyond each time. More
air conditioning hose was pluged I called Halleen dearler and they got me right in. My air conditioning hose was pluged and I had water on floor board of my car. I bought my car at me I called Halleen dearler and they got me right in. My air conditioning hose was pluged and I had water on floor board of my car. I bought my car at mentroses and I called them and they could not get me in for almost a week and were going were going to charge me where Halleen did not. I will start taking my car to Halleen to get my kia serviced. Thank you Halleen I appreciate your help. More
Part and service per schedule as promised part arrived on time and service completed as scheduled. Recalls were included during scheduled service and were explained part arrived on time and service completed as scheduled. Recalls were included during scheduled service and were explained More
Great Service The employees at this service center are friendly, attentive, and they complete check-ins through text message with the customers to ensure their comf The employees at this service center are friendly, attentive, and they complete check-ins through text message with the customers to ensure their comfort while they are waiting on their service. More
Excellent Service For a few months, my Sedona had an intermittent passenger side door lock. By the time we took it in for service, it was a few days out of warranty. M For a few months, my Sedona had an intermittent passenger side door lock. By the time we took it in for service, it was a few days out of warranty. Mike went the extra mile to help us have the Sedona repaired under warranty; saving us hundreds of dollars. We have always had excellent and courteous service from the Halleen Kia team. Thanks Mike for your outstanding customer service. Linda F. More
Great service Mike cane out right away to help and asked if there were any concerns. It was just an oil change and my wait was minimal. Mike cane out right away to help and asked if there were any concerns. It was just an oil change and my wait was minimal. More
First 7500 mile maintenance check Quick efficient service; friendly staff. Close to home and great hrs for service. Offered me a car wash however I just got one the day.before. Quick efficient service; friendly staff. Close to home and great hrs for service. Offered me a car wash however I just got one the day.before. Very nice! More
Great Help I have been to the service center a couple times becomes of issues I had with my car. Each time I was helped greatly and accommodated. Mike, in partic I have been to the service center a couple times becomes of issues I had with my car. Each time I was helped greatly and accommodated. Mike, in particular, was very knowledgable and nice. He answered any questions I had, even gave me tips on my new puppy. I will definitely be coming back for any future questions I have with my car. More
Response Time and Communication. Just wanted to take the time to say thank you to Tracy for responding to me multiple e-mails quickly and professional this morning. Response time can Just wanted to take the time to say thank you to Tracy for responding to me multiple e-mails quickly and professional this morning. Response time can mean the world to a customer who needs results and answers quickly. Thank you Tracy. More
Great automobile experience I bought my Optima from Matt in the summer of 2013 & had an awesome experience. Matt was knowledgeable, personable & friendly. He made the car purchas I bought my Optima from Matt in the summer of 2013 & had an awesome experience. Matt was knowledgeable, personable & friendly. He made the car purchase experience an excellent one. More