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Halleen Kia - Service Center

North Olmsted, OH

4.9
330 Reviews

330 Reviews of Halleen Kia - Service Center

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December 14, 2018

My Kia Optima My Kia was being serviced. They did a great job and even washed my car before returning it to me. I like that they notify me by e-mail. More

by Billkapp52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Skeens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Synovetz, Mary Brdar, Barb Annotocio, Greg Katona, Mike Worthington
December 12, 2018

Maintenance appt Friendly staff, efficient, and timely. Nice lounge area w amentitieslike great cookies and coffee and tea! Also offered a deal besides tire rotatio More

by Gibbler66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
November 17, 2018

Great service with a pleasant attitude Haleen Kia service dept is the best! Doesn’t matter if it is a small or big issue - they are very thorough, provide detailed information and always f More

by Kksmamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Katona
November 08, 2018

Mike was fantastic Came in for my first service on my new optima, Mike was great, took the time to break everything down so I knew what they were doing. He was very hosp More

by SOo861192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington
November 07, 2018

My review I bought my Kia in 2011 and have had my car serviced at Halleen in North Olmsted since then. Service rep Mike Worthington, on a 1 to 10 scale, should More

by Joe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Vicario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Synovetz, Mary Brdar, Barb Annotocio, Greg Katona, Mike Worthington
October 28, 2018

air conditioning hose was pluged I called Halleen dearler and they got me right in. My air conditioning hose was pluged and I had water on floor board of my car. I bought my car at me More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marilou
October 20, 2018

Part and service per schedule as promised part arrived on time and service completed as scheduled. Recalls were included during scheduled service and were explained More

by Mark
Recommend Dealer
Yes
Employees Worked With
Joe marullo, Matt Wood
September 06, 2018

Great Service The employees at this service center are friendly, attentive, and they complete check-ins through text message with the customers to ensure their comf More

by Tafahye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Gera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martial Lester
Sep 12, 2018 -

Halleen Kia responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

September 02, 2018

Excellent Service For a few months, my Sedona had an intermittent passenger side door lock. By the time we took it in for service, it was a few days out of warranty. M More

by LindaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington
Sep 06, 2018 -

Halleen Kia responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

August 21, 2018

Great service Mike cane out right away to help and asked if there were any concerns. It was just an oil change and my wait was minimal. More

by Charley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington
Aug 22, 2018 -

Halleen Kia responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

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