Halleen Kia - Service Center

Service and parts department was really helpful and thorough. They got us in and out quickly and provided helpful information thorough. They got us in and out quickly and provided helpful information More

I was very impressed with all the staff. They were very efficient and polite. I went in for a oil change and was out in no time. I normally go to brookpark kia which is much closer to me. But after this ex efficient and polite. I went in for a oil change and was out in no time. I normally go to brookpark kia which is much closer to me. But after this experience I will keep going to North Olmsted. More

Halleen Kia provides expert service and repair and have been a trusted dealership for many years in North Olmsted, a pleasure to deal with! been a trusted dealership for many years in North Olmsted, a pleasure to deal with! More

I have purchased many vehicles over the years and dealt with several dealerships. Halleen Kia has been the best dealership I have ever dealt with. Besides selling me an outstanding vehicle, the service dep with several dealerships. Halleen Kia has been the best dealership I have ever dealt with. Besides selling me an outstanding vehicle, the service department is exceptional. Halleen Kia and Kia motors will be my number 1 choice for future vehicle purchases. Keep up the great work. More

Excellent service! Staff is very professional, friendly, knowledgeable, and courteous! Mark Piccolomini really went the extra mile to fit us into the service department’s already busy schedule. Our vehicle knowledgeable, and courteous! Mark Piccolomini really went the extra mile to fit us into the service department’s already busy schedule. Our vehicle was repaired faster than we expected. More

Everyone in the service department at Halleen KIA in North Olmsted provides exceptional customer service. I would recommend Halleen KIA to all of my friends and family. North Olmsted provides exceptional customer service. I would recommend Halleen KIA to all of my friends and family. More

Had appt for car at 9am. I called at 1 pm to inquire about it and they hadn’t even looked at it yet. Didn’t get call to pick up until 5pm. Female service rep pointed me to where she thought was my car about it and they hadn’t even looked at it yet. Didn’t get call to pick up until 5pm. Female service rep pointed me to where she thought was my car and I told her it wasn’t. She wasn’t sure where it was and both of us went searching for it in the pouring rain until I located it a ridiculous distance on the lot. I got near it and all I could smell was gasoline which was even worse once I got in the car. I didn’t know what to think so I pulled into service center and asked. She said it was due to the repair and should go away in a day or so and admitted she should have said something to me. On another note…..I didn’t appreciate absolutely no employees wearing a mask especially when she was doing my paperwork and just sneezed without even turning her back towards me. Really? There’s STILL a pandemic going on. What a real disappointment and turn off to my experience there from beginning to end. Glad there are other KIA dealers to go to. More

Hallen Kia is Best experience with a dealer for service in decades. They are the only Kia dealer that hasn't tired to upsell or fight about warrant work / tsb's. in decades. They are the only Kia dealer that hasn't tired to upsell or fight about warrant work / tsb's. More

Friendly and helpful service and a nice atmosphere to wait while they work on my vehicle wait while they work on my vehicle More

I had to wait 3 month to replace my radio because the hands free did not work. Returned the vehicle and noticed the tech didn’t properly reinstall dash trim requiring another visit. Not what I expected hands free did not work. Returned the vehicle and noticed the tech didn’t properly reinstall dash trim requiring another visit. Not what I expected More