Halleen Kia - Service Center

I was treated like I was appreciated no waiting for the service on my vehicle. I was kept informed the whole time. service on my vehicle. I was kept informed the whole time. More

I would give negative stars if possible. My experience with the Service Department was awful. On Wednesday 11/16 I arrived at 10:30 for my oil change (scheduled service appointment) and I My experience with the Service Department was awful. On Wednesday 11/16 I arrived at 10:30 for my oil change (scheduled service appointment) and I was told it would take 1hr- 1hr 15mins, which is long, but expected for a dealership. After sitting in the lobby for almost 2 hours, I approached my Service guy at 12:20 to get an update on my vehicle. During the 2 hours I was waiting I was not updated, checked on, or informed on the wait time/ progress even though I saw others being updated on their cars. My Service rep went to check the status, and informed me that it would be 20 more minutes. I was told that they had not started the oil change yet after 2 hours of waiting. I am 8 months pregnant, and it was very uncomfortable for me to wait in the lobby for so long. I told them to not even start the oil change and to just bring my car around so that I could leave, as this entire experience was completely ridiculous. My Service rep apologized and offered me free windshield wipers when I come in for my next appointment, as if that makes the situation acceptable. I went to a location down the street the next day and paid $25 for an oil change, and it took 15 minutes. My suggestion is that you save yourself time and just pay for an oil change elsewhere. There’s no value in a free oil change through Halleen Kia if they cannot even respect your time. More

Quick and courteous service. Chris was great and very nice to work with. Glad a chose Halleen Kia. Chris was great and very nice to work with. Glad a chose Halleen Kia. More

Chris Koppi and the entire service staff at Halleen Kia are top notch. From the customer service to the excellent work they perform, I'm always impressed. Thanks again!! are top notch. From the customer service to the excellent work they perform, I'm always impressed. Thanks again!! More

Mark P. in service made sure my car was fixed in no time! He was professional and kind throughout the whole process. in service made sure my car was fixed in no time! He was professional and kind throughout the whole process. More

Love this place, there very pleasant, helpful. The place is always clean . Refreshments available. They get you in and out in a timely fashion.. love, love, them The place is always clean . Refreshments available. They get you in and out in a timely fashion.. love, love, them More

Everyone that works at this dealership is friendly your service is done with a smile and there’s never been any problems every time I’ve visited service is done with a smile and there’s never been any problems every time I’ve visited More

Always excellent service when coming to Halleen Kia. We have a Hyundai and a Kia in our household and they take care of both for us without a problem :))) We have a Hyundai and a Kia in our household and they take care of both for us without a problem :))) More

Excellent service and great customer service. Always prompt and on time. From the minute I drive up. Always prompt and on time. From the minute I drive up. More

Very friendly service. They take good care of you, I’ve never had a bad experience. The wait time for service can be longer than expected but they do great work. They take good care of you, I’ve never had a bad experience. The wait time for service can be longer than expected but they do great work. More