Halleen Kia of Sandusky - Service Center

Phenomenal Service I took the car I just purchased in to have the seat looked at. The lumbar wouldn’t budge. I took it in to the service department and Zach went above a I took the car I just purchased in to have the seat looked at. The lumbar wouldn’t budge. I took it in to the service department and Zach went above and beyond! He got it in and within minutes, I received a picture of the problem! Fixed the issue within minutes! Super fast, friendly and efficient! Will definitely bring my car back! More

The best car purchase...ever...in my life Normal service brought my wife and I to Halleen Kia. While leaving, we saw the most amazing Sedona, and met Matt Wilhelm. Matt was very helpful, knowl Normal service brought my wife and I to Halleen Kia. While leaving, we saw the most amazing Sedona, and met Matt Wilhelm. Matt was very helpful, knowledgable, and became our salesman for our new Sedona. We bought that new Sedona because of Matt. We also met Richard during the process and he was most helpful guiding us. We also purchased a service plan that performs all of our service on our new Sedona here at Halleen Kia. We found that there still are people who care, and who you can trust. These are good people, and they have my trust, and our business. More

Poor Service Team I have owned our 2017 Kia Soul + for 4 months now after purchasing it new from Halleen Kia of Sandusky. Our salesman was kind and helpful. All the w I have owned our 2017 Kia Soul + for 4 months now after purchasing it new from Halleen Kia of Sandusky. Our salesman was kind and helpful. All the while we have owned this vehicle, like many Kias, there has been an issue turning the car off and/or removing the key from the ignition. Each time the issue happened I had called and they always said the same thing, make sure it is in park lock and unlock the doors and push on the key and so on. I called yet again today and talked to a very rude and condescending service manager by the name of Kevin Neibler. I explained that I was unhappy and asked that he make contact with my wife to discuss the issue and set up service as she has been the one driving the vehicle in which he kept beating around bush and avoiding the matter of setting up service with her until he eventually hung up on me. Looks like standing by your product warranty and customer service is a thing of the past here at Halleen Kia. If your vehicle is in need of service, please be sure to avoid Kevin Neibler. I can no longer recommend this dealership for the purchase of a Kia. Once they have ridden their business of the rude service manager or put him through the proper training required for customer service, I will change my review... More

Excellent service Been to Halleen Sandusky a few times now and find them to be very efficient. They greet you quickly and in a friendly manner. I would recommend them Been to Halleen Sandusky a few times now and find them to be very efficient. They greet you quickly and in a friendly manner. I would recommend them to service your vehicle. Good dealership More