Halleen Kia of Sandusky

Downsizing Nice to go to a dealership where you don't spend hours getting the run around. Things moved very quickly and I was able to accomplish my goals. Just Nice to go to a dealership where you don't spend hours getting the run around. Things moved very quickly and I was able to accomplish my goals. Justin and Richard were very professional and worked with me to get me where I needed to be. More

Whst We Were Looking For! After looking at and driving nearly every make of smaller SUV, we finally found the best value with the best warranty. We have been extremely pleased After looking at and driving nearly every make of smaller SUV, we finally found the best value with the best warranty. We have been extremely pleased with our KIA Sportage so far, and looking forward to many more years with it. More

New Car Dealership was very courteous and salesman was friendly and met my demands. I was in and out in no time . I was impressed with dealership and sales Dealership was very courteous and salesman was friendly and met my demands. I was in and out in no time . I was impressed with dealership and sales More

Out with the old, in with the brand new! I came in knowing that my 2011 Kia Forte needed to be updated and that I wanted a brand new Forte. I met Marla, and everything was made very simple. S I came in knowing that my 2011 Kia Forte needed to be updated and that I wanted a brand new Forte. I met Marla, and everything was made very simple. She got my relevant information, I told her I wanted either another black Forte or purple if they had it, knowing most car dealerships don't have purple, but then she showed me a "purple" Forte. My thoughts? Sold!! We got in one and test drove it. I knew I had to have it. I signed my Jane Hancock on the required paperwork and now that "purple" Forte is now mine! Thank you Marla and Richard for helping me update my old baby! More

ABSOLUTELY AMAZING!!! Justin made purchasing my Kia Soul easy and fun. He put his all into making certain he was serving my husband and myself as respected customers!! This Justin made purchasing my Kia Soul easy and fun. He put his all into making certain he was serving my husband and myself as respected customers!! This is a treatment, I am sad to say, we had never received before working with Justin! I have already passed his business card to my mom who will be in soon! More

2018 Kia Optima I love my 2018 Kia Optima, the staff was fantastic Lori Light, Richard Kwiatkowski, & Justin Xavier he was great he made my day , Thank you all for I love my 2018 Kia Optima, the staff was fantastic Lori Light, Richard Kwiatkowski, & Justin Xavier he was great he made my day , Thank you all for being so kind & working with me. life is hard sometimes but people that love their jobs can make life better for others Driving a KIA IS AWESOME!!!!!!!! More

2018 Kia Niro It was a great experience working with Halleen Kia. Marla did an excellent job during the whole process and very knowledgeable about the vehicle. I lo It was a great experience working with Halleen Kia. Marla did an excellent job during the whole process and very knowledgeable about the vehicle. I love my new car it has very impressive fuel efficiency and it's very smart. I'm giving this dealership an overall 4/5, I believe no one is perfect and there is always room for improvement. More

White sportage It was a great experience. It was fast and enjoyable Matt was knowledgeable friendly. He walked me through all the cars services and hooked up my ph It was a great experience. It was fast and enjoyable Matt was knowledgeable friendly. He walked me through all the cars services and hooked up my phone. More

Poor Service Team I have owned our 2017 Kia Soul + for 4 months now after purchasing it new from Halleen Kia of Sandusky. Our salesman was kind and helpful. All the w I have owned our 2017 Kia Soul + for 4 months now after purchasing it new from Halleen Kia of Sandusky. Our salesman was kind and helpful. All the while we have owned this vehicle, like many Kias, there has been an issue turning the car off and/or removing the key from the ignition. Each time the issue happened I had called and they always said the same thing, make sure it is in park lock and unlock the doors and push on the key and so on. I called yet again today and talked to a very rude and condescending service manager by the name of Kevin Neibler. I explained that I was unhappy and asked that he make contact with my wife to discuss the issue and set up service as she has been the one driving the vehicle in which he kept beating around bush and avoiding the matter of setting up service with her until he eventually hung up on me. Looks like standing by your product warranty and customer service is a thing of the past here at Halleen Kia. If your vehicle is in need of service, please be sure to avoid Kevin Neibler. I can no longer recommend this dealership for the purchase of a Kia. Once they have ridden their business of the rude service manager or put him through the proper training required for customer service, I will change my review... More

Awesome This is a wonderful dealership. Our salesperson Marla was wonderful and we loved her. The finance man was just awesome also. I love my new kia This is a wonderful dealership. Our salesperson Marla was wonderful and we loved her. The finance man was just awesome also. I love my new kia More