Halleen Kia

when I went to the dealer my idea was just to buy a car for mi stepdaugther...The way that Mr. Vicario treat us was great. We felt comfortable, because Jay was friendly and explain to us very clear about t for mi stepdaugther...The way that Mr. Vicario treat us was great. We felt comfortable, because Jay was friendly and explain to us very clear about the diferent deals and he was very patient with us. Was a great experience! By the end we buy two cars...One for my stepdaughter and one for me...Thank you!!! More

Jay was more than a pleasure to work with. No hard sell & very knowledgeable. Everyone greeted me in such a friendly manner. I wouldn't have any problems highly recommending Halleen Kia - and in particular J very knowledgeable. Everyone greeted me in such a friendly manner. I wouldn't have any problems highly recommending Halleen Kia - and in particular Jay - to any friends or family. I met with the owners & they are the best. Dealership is clean & offers many things that others do not. More

I was in the neighborhood and drove through the lot and stopped to look at a car. Jvicario came out of the building and asked if I would like to take the car for a drive. I had no intention of buying a ca stopped to look at a car. Jvicario came out of the building and asked if I would like to take the car for a drive. I had no intention of buying a car that evening, but his helpful approach and follow through was wonderful. Kia honored pricing deals with an organization I belong to and they were able to support me in financing. They accepted my car as a trade, and I went home that evening in a new car! Many thanks to Jvicario and Halleen Kia. More

Came in to buy a car for my son, our sales rep Jay helped greatly through the process. He knew everything about all the vehicles we were interested in. We were treated great and the sale was handled quickly greatly through the process. He knew everything about all the vehicles we were interested in. We were treated great and the sale was handled quickly and very efficiently. Will be back, thx, Jeff More

Jay Vicario definitely knows what he is talking about. From the moment we met him he explained everything to us in a very understanding way. He knew evrything about the car. He was courteous, friendly, in From the moment we met him he explained everything to us in a very understanding way. He knew evrything about the car. He was courteous, friendly, informative and patient with us. He did an amazing job! Thanx Jay! I love my new car! More

Good experience, would recommend. Took the time to show me a varity of options for both and new cars. Allowed to test drive and take home for a short time. Also helped they took are trade in. Got back t me a varity of options for both and new cars. Allowed to test drive and take home for a short time. Also helped they took are trade in. Got back to me with any questions I had since we brought the car More

Brought my Kia in for recall work. The dealer did not have the part so I have to bring the car back again. When I pick up my car, they snapped of my antenna in the car wash, making me wait almost a half have the part so I have to bring the car back again. When I pick up my car, they snapped of my antenna in the car wash, making me wait almost a half hour on my lunch break to pick up my car. Any service I have had done there is always much more expensive then work at a local garage, with lower quality. I will not buy another car from this dealership. More

I had gone to another Kia dealer and they, outside of the sales staff were not friendly and not willing to work with me. When I went to Halleen Kia they were very friendly and knowledgable from sales Matt R sales staff were not friendly and not willing to work with me. When I went to Halleen Kia they were very friendly and knowledgable from sales Matt Rogalski to management Teddy Stout and Don Bazzo. They treated us as I would expect if I were buying a $50,000 car, not a $20,000 car. They all made sure that every step of the way was explained to us, and done correctly. I am very impressed with Halleen Kia, and even though I live 45 miles from them and there are 3 closer Kia dealers, I will return to Halleen in the future and send all my friends and family there as well. More

The dealership's employees were very nice to work with - there was no pressure from the salespeople. Usually I hate car shopping but this was not like other dealerships. The salespeople were genuinely fri there was no pressure from the salespeople. Usually I hate car shopping but this was not like other dealerships. The salespeople were genuinely friendly and patient. I love the car that I purchased- a Kia Soul-and I really had a great overall experience! More

although, I detest $85 for a battery install, and this is the 3rd time in 6week weve been in for service, Having Vince to make all the troubles go away does seem worth it. Ive NOT found a customer service gu the 3rd time in 6week weve been in for service, Having Vince to make all the troubles go away does seem worth it. Ive NOT found a customer service guy sooooooo attentive to our needs in over 24 years of driving. We come to North Olmstead from down town Cleveland. We pass many a car dealer and at least 1 Kia place along the way. For HIS service, Its a trip well worth taking. More