Halleen Kia

I just recently purchased a 2010 Kia Rio as my very first brand new car. I love the fact that the car is great for the price and has awesome gas mileage. Jay Vicario assisted me every step of the way without brand new car. I love the fact that the car is great for the price and has awesome gas mileage. Jay Vicario assisted me every step of the way without frustation and with the greatest patience. Since it was my fist big purchase I had a lot of questions and Jay was very helpful with all his answers. Not once was I rushed or felt pressured to buy. His superiour service delivery made spending money in an economic hardship easy to do. He assisted me in choosing a vehicle that met the need for my family as well as my pocket. Take a moment to think about it, a salesman who has your best interests at heart,very far and few in between but that's Jay Vicario. Thanks Jay and I LOVE my new Kia. More

I just purchased a 2011 Kia Sorento and WOW! The truck is fantastic but not half as fantastic as the sales person we purchased with. Jay Vicario was the best. The time and effort that he afforded us was is fantastic but not half as fantastic as the sales person we purchased with. Jay Vicario was the best. The time and effort that he afforded us was simply amazing. I visited the dealership on a day that Jay was off but after a quick phone call he met me the very next day to assist me with my purchase. This man had family in from out of town at his house for an event but that did not stop him. He was professional, courteous, and patient. Not the normal characteristic's of a car salesman. I spent all day at the dealership and Jay spent it with me. Even after I went into financing expecting Jay to leave for the day I was surprised when i came outside and saw Jay putting on my temporary tag. This man has passion for what he does and he does it well. I have already started passing his business cards out at the office of hoping i can pay him back with a few referrals for all of the time he afforded me. Kia the brand didn't sell this vehicle, Jay did. For anyone whom reads this review at Kia, thank Jay for me once again and I hope that his professionalism goes noticed because I would steal him for my business in a heart beat. More

Mine is a fairly simple story. After nearly 10 years with my Model 2001 Kia Rio I decided that it was time for a new car. In 10 years of Cleveland weather and a winter trek a couple of years ago in my with my Model 2001 Kia Rio I decided that it was time for a new car. In 10 years of Cleveland weather and a winter trek a couple of years ago in my Rio from Cleveland to Corner Brook, Newfoundland and back, the Rio had served me well. So my first stop in looking for a replacement was right there at Halleen Kia. I was in the Kia lot only a few minutes when Robert Taylor approached and asked if he could help. He helped indeed. I picked up my new Rio the next morning. Robert set the standard for my purchase experience with Halleen Kia. My first car-buying experience at Halleen was a fine one when I bought the 2001 Model and the service department has served me well for these 10 years. Robert, with his personable and helpful style, covered all of the bases including ones I didn't think to ask about. We had a fine test drive and covered the many details of my purchase and trade-in in an orderly, complete fashion. I didn't feel there were any surprises. I would like to see Robert recognized for the experience that I had. Perhaps these words will, to some small degree, encourage that recognition. More

After getting in a car accidet in my Kia minivan and coming out with no injuries i KNEW I wanted another 5 star rated KiA. We decied to go with Haleen Kia because it's local. I had a great experience coming out with no injuries i KNEW I wanted another 5 star rated KiA. We decied to go with Haleen Kia because it's local. I had a great experience test driving and purchasing my Sorento. Rob was so nice and personable. I love my car...it is exactially what I wanted! I will recomend this dealership to other for sure. More

Great experience with Russ at Halleen Kia. We drove 50 minutes to the dealership and we are glad we did. Russ knew the differences between all the vehicles and was able to point us in the right direction. minutes to the dealership and we are glad we did. Russ knew the differences between all the vehicles and was able to point us in the right direction. No pressure to buy, didn't force us into a vehicle we couldn't afford. More

Great people to work with, will try to get you the best deal without the sales pitch or pressure. When you walk on the lot there is no shark feeding of any kind. I would highly recommend this dealership deal without the sales pitch or pressure. When you walk on the lot there is no shark feeding of any kind. I would highly recommend this dealership to other family members, great selection and dealer prep. Matt Rogalski had all the answars to my questions and made certain I was well versed on the vehicle that I purchased. This was the best car buying exp I ever had, like they say you can't trust a lawyer or car salesman, well Matt is a true professional and stands by his word. More

I had visited other Kia stores and was treated badly due to credit issues. I went to Halleen and was greated promptly by Bob Herndon an was treated with the upmost respect. I have recommended him to many fr to credit issues. I went to Halleen and was greated promptly by Bob Herndon an was treated with the upmost respect. I have recommended him to many friends and family! Great Experience! I will definitely purchase from Halleen Kia again and will look for Bob Herndon to be my continued sales associate. More

My wife and I were very pleased with the service we recieved from Bob and Halleen KIA. We shopped at three other KIA dealers including one closer to our house. Bob let us even take the vehicle home o recieved from Bob and Halleen KIA. We shopped at three other KIA dealers including one closer to our house. Bob let us even take the vehicle home overnight before we made our decision. We came in to look at the Soul and ended up with the Sportage. We loved it, thanks More

Wonderful experience and great customer service. Just went there to check the models and their prices. The guy named Jay Vicario showed us around and explained everything we wanted to know. He was very p went there to check the models and their prices. The guy named Jay Vicario showed us around and explained everything we wanted to know. He was very patient and helped us getting the right car. We ended up getting a great deal! I would definitly recommend this dealer to friends and family. More

Walking into the dealership, everyone was friendly. Each employee that I encountered ensured that I was being helped; very great customer service!! Quality of work was AMAZING!! Jay was very thorough; he employee that I encountered ensured that I was being helped; very great customer service!! Quality of work was AMAZING!! Jay was very thorough; he was effeciant, kept me updated through out the whole process, and went above and beyond to get me into a vehicle that I wanted. The price of the vehicle was great too; very reasonable payments that I can afford. I can honestly say that this was the best experience I've ever had purchasing a car. By that I mean: I have went to many dealerships and have been treated badly; I don't have the best of credit and have been dismissed almost as fast as I walked into the place. Here, at Halleen Kia of North Olmstead, they went above and beyond to help me! I have already recommended Jay to a few of my friends. More