Halleen Kia

Brought my Kia in for recall work. The dealer did not have the part so I have to bring the car back again. When I pick up my car, they snapped of my antenna in the car wash, making me wait almost a half have the part so I have to bring the car back again. When I pick up my car, they snapped of my antenna in the car wash, making me wait almost a half hour on my lunch break to pick up my car. Any service I have had done there is always much more expensive then work at a local garage, with lower quality. I will not buy another car from this dealership. More

I had gone to another Kia dealer and they, outside of the sales staff were not friendly and not willing to work with me. When I went to Halleen Kia they were very friendly and knowledgable from sales Matt R sales staff were not friendly and not willing to work with me. When I went to Halleen Kia they were very friendly and knowledgable from sales Matt Rogalski to management Teddy Stout and Don Bazzo. They treated us as I would expect if I were buying a $50,000 car, not a $20,000 car. They all made sure that every step of the way was explained to us, and done correctly. I am very impressed with Halleen Kia, and even though I live 45 miles from them and there are 3 closer Kia dealers, I will return to Halleen in the future and send all my friends and family there as well. More

The dealership's employees were very nice to work with - there was no pressure from the salespeople. Usually I hate car shopping but this was not like other dealerships. The salespeople were genuinely fri there was no pressure from the salespeople. Usually I hate car shopping but this was not like other dealerships. The salespeople were genuinely friendly and patient. I love the car that I purchased- a Kia Soul-and I really had a great overall experience! More

although, I detest $85 for a battery install, and this is the 3rd time in 6week weve been in for service, Having Vince to make all the troubles go away does seem worth it. Ive NOT found a customer service gu the 3rd time in 6week weve been in for service, Having Vince to make all the troubles go away does seem worth it. Ive NOT found a customer service guy sooooooo attentive to our needs in over 24 years of driving. We come to North Olmstead from down town Cleveland. We pass many a car dealer and at least 1 Kia place along the way. For HIS service, Its a trip well worth taking. More

good attendend and presentation, fast verification in my credit and good explenation in everything. help me funding what car was good for me and my family and my convenient. very good they have people speak credit and good explenation in everything. help me funding what car was good for me and my family and my convenient. very good they have people speak spanish, some happens with my car they are for help me. thank halleen kia for your service and time. More

i was looking for a good car and economy with gas and i was thinking get a small car but i will say thank you i went to halleen kia jay help me a lot with my question and very specific with the product and was thinking get a small car but i will say thank you i went to halleen kia jay help me a lot with my question and very specific with the product and he help me in fund best car for me and my family, and thank halleen for have people speak spanish that help me understand all my question. Gracias Jay More

They had what I wanted in a used Rondo, came close to my price and the purchase was probably the quickest I've experienced. Russ trusted us for a test drive without needing all kinds of information, and wa price and the purchase was probably the quickest I've experienced. Russ trusted us for a test drive without needing all kinds of information, and was very helpful in showing us the used Rondo's we were interested in. More

We were looking for a high end full size SUV with a third row seating option to replace our current lease end vehicle. After visiting numerous domestic and foreign dealerships and test driving various vehic row seating option to replace our current lease end vehicle. After visiting numerous domestic and foreign dealerships and test driving various vehicles, we have zeroed in on Kia Borrego EX. We have actually test drove Borrego earlier at another Kia dealership, however the sales rep there was not comfortable negotiating and as result I ended up calling Halleen Kia and happened to get connected with Bob Herndon. Bob was very helpful and as result within 2 hours we have closed the deal. My wife went home with a brand new Kia Borrego before I even finished all the paperwork. This vehicle is much nicer than many luxury SUVs we have looked at. I’m very impressed with Kia products considering I was very skeptical at first regarding KIA offers since we are usually in the market for luxury SUV. Our new Kia Borrego drives better than Lexus GX470 and has all the gadgets and doodads that usually go in to high end vehicles in min $40K range for at least $15K less. I am very impressed. Thank you Bob, Oleg, and others at Halleen Kia for making this a quick and easy transaction. More

I had not bought a car in 15 years and was not looking forward to the process now. Russ Hersey was the Sales Consultant I met and went with to test drive a new Sportage. Russ decribed all the features o forward to the process now. Russ Hersey was the Sales Consultant I met and went with to test drive a new Sportage. Russ decribed all the features of the car and went over pricing which was what I was interested in at first. At no time did I feel pressured by Russ to purchase the car. The night I was to go back & make the purchase (Jan 15th) it was freezing cold, snowing like crazy & my old car had no lights. Russ came to pick me up at my home and we stayed together until 10:30 pm to do all the paperwork and get the car insurance set up. I did a lot of research before I bought my Sportage and I feel I received an excellent price and top notch treatment by Russ and all the other Halleen staff I worked with. If I needed another car tomorrow I would go back to Russ Hersey and Halleen Kia. More

Charles was helpful and knowledgeable about all the makes and models I was looking at - without being pushy. He definitely made a match between me and my new car. The car was perfect for my price range. With and models I was looking at - without being pushy. He definitely made a match between me and my new car. The car was perfect for my price range. Without question, I would definitely recommend anyone to visit him at this dealership. More