
Halleen Kia
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Car not totally cleaned Last time we leased a car and it was prefect inside and out. This time we bought a used car (2018 Ford Flex) and it was storming that night so we coul Last time we leased a car and it was prefect inside and out. This time we bought a used car (2018 Ford Flex) and it was storming that night so we couldn't tell when we picked it up, but it smelled like they cleaned it, however, in the morning the smell was gone and we could see the whole car needed washed out and swept. So we wondered if they just spray clean car spray. It had been swept once you cld tell but there was marks on doors, back panels, seats, etc. inside that had dirt marks. We washed it out ourselves and now looks prefect. They did wash the outside of it. Greg had gotten very sick so Jon said he would handle the closing sale for him. We don't know who dropped the ball, but this is something that shouldn't happen again to ppl. Otherwise things went well and we appreciate doing business there again with them and would otherwise would recommend them. More
Unprofessional and Disrespectful Sales Consultant Mr. Rivera was very unprofessional and disrespectful. He did not pay attention to what we asked. He tried to sell us the car with the options he wante Mr. Rivera was very unprofessional and disrespectful. He did not pay attention to what we asked. He tried to sell us the car with the options he wanted and when we pointed out the discrepancy between the MSRP he quoted us and the one we got from Kia.com, he got angry and said something along the lines: 'My accent might not be perfect but I am not stupid, I am doing this for 19 years now'. Essentially, accusing us of being biased and prejudiced (at worst) or culturally insensitive (at best). Of note is the fact that my wife and I have both very strong accents as well since we emigrated to the US. So, another very possible (and equally disturbing) interpretation of what he was saying is that we are stupid. More
Great customer service Great dealership. Our salesman, Michael Seale was friendly, helpful, knowledgeable and really worked to get us a good deal. Highly recommend him. Great dealership. Our salesman, Michael Seale was friendly, helpful, knowledgeable and really worked to get us a good deal. Highly recommend him. Great customer service. More

Overall good experience No major complaints. Took longer than expected. Everyone was very nice and explained things thoroughly when I had questions. This was my first car buy No major complaints. Took longer than expected. Everyone was very nice and explained things thoroughly when I had questions. This was my first car buying experience and I'm glad I chose Halleen Kia. More
It was great! Halleen Kia was great I got the car I wanted the lady that sold me the car and the financing we're both awesome. I would definitely recommend this dea Halleen Kia was great I got the car I wanted the lady that sold me the car and the financing we're both awesome. I would definitely recommend this dealership to anyone needing a vehicle. More
Impressed I was very impressed by the helpfulness and dummy proof method Charles and Jay used. I walked away with no questions. All of my needs were met and the I was very impressed by the helpfulness and dummy proof method Charles and Jay used. I walked away with no questions. All of my needs were met and the quality of service exceeded my expectations. More
Easy proccess From the second we walked in Michael was very helpful, attentive and friendly. Steve was also very friendly and informative. They both made the procce From the second we walked in Michael was very helpful, attentive and friendly. Steve was also very friendly and informative. They both made the proccess less stressful. More
Awesome Very knowledgeable about their product and nice people. Took time and didn't make me feel rushed. Always kept smile on her face and personable. Very knowledgeable about their product and nice people. Took time and didn't make me feel rushed. Always kept smile on her face and personable. More
No Pressure!! Charles was the best salesperson I have ever dealt with. Absolutely no pressure, no harassing, or haranguing. He made me feel at home and that he wa Charles was the best salesperson I have ever dealt with. Absolutely no pressure, no harassing, or haranguing. He made me feel at home and that he wanted to help me find what I wanted. He answered all of my questions and even some I hadn't thought of. I would definitely recommend him to my family and friends. I fee I've made a friend. More
Great staff here. Very friendly and helpful. I enjoyed my experience very much. They worked with me and helped me in ny way possible. Would highly recommend. here. Very friendly and helpful. I enjoyed my experience very much. They worked with me and helped me in ny way possible. Would highly recommend. More