Halleen Kia

AMAZING EXPERIENCE!! We just leased the silver 2019 Kia Sportage. Our sales representative was Jim McConville. He was absolutely wonderful! We came in Sunday and gave him We just leased the silver 2019 Kia Sportage. Our sales representative was Jim McConville. He was absolutely wonderful! We came in Sunday and gave him our information and came back with a price that we were not happy with but decided to do it. That night I emailed stating we were going to pass until a later date. However, the very next morning Jim texted and emailed me stating he got us a price under what we requested. I gave him all the necessary forms over email and fax and he stayed 4 hours after his shift so we could come in and bring our new car home that day. We are so happy! I love the new sportage. It's exactly what I've wanted for 2 years and am so happy Jim made it happen for us!! He was fast, efficient, and courteous. He answered all of our questions and explained everything to us! We will only buy and lease from Halleen kia moving forward. Especially after our awful experience of buying our other kia from montrose last year. We highly recommend halleen kia and Jim McConville!!!! More

Great customer service It was great customer service from the time I walked in until the time I left. I was recommended by a family member who was very pleased when she purc It was great customer service from the time I walked in until the time I left. I was recommended by a family member who was very pleased when she purchased her car's just days before I did. The entire staff was great. More

Friendly, courteous, professional, flexible. Sarkis was friendly, patient and professional. No high pressure. Dealership was very flexible with payment. Chatted online with Griffin the day before Sarkis was friendly, patient and professional. No high pressure. Dealership was very flexible with payment. Chatted online with Griffin the day before. He was also friendly and answered all my questions. More

Very professional and knowledgeable Brad was very pleasant and professional. Don was as well. We had a great experience there and would definitely come visit them when we are ready to pu Brad was very pleasant and professional. Don was as well. We had a great experience there and would definitely come visit them when we are ready to purchase another vehicle. We will recommend them to friends and relatives More

Superb Customer Service Right from the beginning of looking for my car I had excellent service, Molly stayed over to show me the car I wanted and the details afterwards as we Right from the beginning of looking for my car I had excellent service, Molly stayed over to show me the car I wanted and the details afterwards as well as Don and Mark, There was no haggling with pricing or financing I got exactly what I wanted and right in my payment range. Everything was PERFECT ! Thank you to all of you. I would refer all to you. Tom Carter More

Customer service Josh valentine made the impossible, possible. So thankful for him. His commitment, attitude, and determination was amazing. Could not of asked for for Josh valentine made the impossible, possible. So thankful for him. His commitment, attitude, and determination was amazing. Could not of asked for for a better guy to help get me back on the road! More

New lease Helped me get financed, had the car I requested waiting there Spent time showing me cars feature Like my new car very much will continue to do busin Helped me get financed, had the car I requested waiting there Spent time showing me cars feature Like my new car very much will continue to do business at halleen More

Pleasant, Polite, and Professional - Read this All the employees at this dealership were very helpful throughout the process. Before walking into the dealership, my fiancé and I had done our hom All the employees at this dealership were very helpful throughout the process. Before walking into the dealership, my fiancé and I had done our homework and knew the specific vehicles we wanted to test drive. Upon arrival, we expressed that to Arnaldo and he didn't try to upsell us one bit, or put us into a different vehicle - he respected our decision. He promptly had the car pulled around, went over the multitude of features, equipment, etc. and handed us the keys. After completing the test drive, we sat down and talked some numbers. There was some negotiation, but my fiancé and I weren't able to get to a number that "we couldn't walk away from." Plus, it was the end of the day, everyone was tired and wanted to get home, we had dogs to feed, and we were hungry. So, we left Friday night without making a purchase OR feeling pressured to make a purchase - he gave us space. We returned the next day in the afternoon and went for another test drive to make sure we were confident that was the vehicle we wanted and to further discuss the numbers. After a little more negotiating on trade-in value, purchase price, and APR, we were able to come to a number that we felt was quite fair. Could we have fought harder for a couple hundred bucks more? I'm sure we could have, but to me, I felt like they had earned our business. The car was priced fairly to begin with (comparing to similar vehicles across the nation, not just local inventory), the staff was kind, and we were supporting a local dealership. To us, this was more about creating and fostering a relationship for future business, not just a one-and-done type deal. We were positive, cracked jokes, and were also real with our numbers when negotiating. You get back what you put out there. Arnaldo was calm, relatable, and talkative - he was kind. And the experience continued when we met with the Oleg. As is his position, he tried to up-sell us on extended warranties, maintenance plans, etc. We politely declined because we were trying to keep our monthly payments at a pre-determined price. He understood our concerns and presented us with some competitive prices and, as part of the deal, offered to drop our APR even lower. We talked about the pros & cons of the warranties/maintenance plans, and felt that it was in our best interest to select a few of the options with which he presented us. Granted, he did have some wiggle room because our credit scores were so strong (so take note: not everyone may have this opportunity), but we felt that it was a nice gesture and he was trying to earn our business, not just rush us out the door - he understood our situation and presented us with assurances on our purchase. All in all, this was the least stressful situation we have ever encountered when making such a large financial purchase. There is no doubt: they have earned our future business. Or, at a minimum, they have earned our first stop when looking for another vehicle. As should be first and foremost in any financial purchase, the numbers have to be right. I am confident that when we go back in the future, this dealership will do whatever is within their power to try and make the numbers work. In the event that the numbers don't work, I know they will extend a handshake and say, "Thank you for the opportunity. I hope we can make it work next time." That's the type of people you'll find at this dealership; courteous, honest, and professional. If you are looking at purchasing a vehicle, do yourself a favor: stop in and say hi. What's the worst that could happen? More

Outstanding service! I recently purchased a 2019 Kia Forte through Josh V and Steve. My experience with them was wonderful, they were so polite and made the entire process I recently purchased a 2019 Kia Forte through Josh V and Steve. My experience with them was wonderful, they were so polite and made the entire process a breeze. I will absolutely be coming back here for my next vehicle! I will be recommending everyone to come here! More

Painless Was very easy car buying experience. Brain Stang was very knowledgeable and didn't screw around. I would send anyone looking for a fair deal on a car Was very easy car buying experience. Brain Stang was very knowledgeable and didn't screw around. I would send anyone looking for a fair deal on a car to see him. Matt in finance was also great to work with presented the company well. More