Back

Hall Toyota Virginia Beach - Service Center

Virginia Beach, VA

4.4
85 Reviews

85 Reviews of Hall Toyota Virginia Beach - Service Center

Sort by
August 03, 2022

I brought my RAV4 for its first Toyota Care check up today, and, thanks to the information and assistance Ms. Michelle Bozeman provided, I was also able to purchase a much needed set of running boards, More

by C. Mendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Bozeman
May 21, 2022

Chris Belcher, once again EXCEEDED all of my expectations during my recent visit. From the initial contact to schedule the service, to the delivery of the completed work, Chris was on point with professional More

by blucontrail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

The service department is excellent! The entire service team is always friendly and they do a great job with my car. More

by klmoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Barnhart is such a great mechanic. I know I am in great hands when he works on my car.
March 02, 2022

I have bought many vehicles at this location when it was Charles Barker. Sales staff and scheduling maintenance was outstanding. I hate the call center use for scheduling maintenance. I do not want an answe More

by Travis Hale
Customer Service
Recommend Dealer
No
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Hall Toyota Virginia Beach responded

Travis, thank you for your feedback. Our Service Manager, Fred Phillips, would like to speak with you personally regarding your experience. Unfortunately, we have been unable to locate contact information based off of the username provided in this review. At your convenience, please contact Fred directly at 757.437.4041, or privately message us through the DealerRater portal and let us know when is the best time to contact you. Thank you.

March 01, 2022

Service was on point today. Excellent and speedy. Team members were personable and engaging which made it easy to talk to them. More

by Feliciajgivens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, Service Advisor in Training.
March 01, 2022

I have had nothing but excellent service at this dealership. They take care of my 8 year old Tacoma and are always very helpful. More

by Kyle S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Bozeman, Stephen Erny, Ray Hux, Nancy Lindgren, Fred Phillips, Ronald Surgeoner
February 28, 2022

Wonderful experience with great sakes and service reps and always on time with customer service More

by r.hegamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

We came in with an issue with the sunroof, he went above and beyond to assist us. I will always use hall Toyota service because of him! Thank you so much for your impeccable service! More

by ryannecamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Great place to get your car serviced! Always receive great service from Chris and never have any issues. More

by Tinabiemmjac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

With appointment, it takes more than 4 hrs for a simple vehicle alignment to be done. What is the purpose of having an appointment, if your vehicle is not getting serviced on appointment time? They take th More

by Lexus1090
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Bozeman
Jan 13, 2022 -

Hall Toyota Virginia Beach responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the username provided in this review. Our Service Manager, Fred Phillips, would like to speak with you personally regarding your experience. At your convenience, please contact Fred directly at 757.437.4041 or private message us back here on DealerRater with your first and last name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

...
4
...