Hall Toyota Virginia Beach

I recently had an altercation with a deer that resulted in some front-end damage. Since collision repair can take months to complete, I went to Hall Toyota in VA Beach to see if there was an opportunity to in some front-end damage. Since collision repair can take months to complete, I went to Hall Toyota in VA Beach to see if there was an opportunity to trade it in for another used Toyota. I worked with Alison Lummis who was a miracle worker. She had a used Rav4 on the lot in great condition, the same year as mine, with fewer miles - and the beautiful color of Merlot (which became its name). Alison was not only committed but genuinely happy for me and fun to work with. She worked closely with her manager, Anthony Parker to get me a very fair trade-in value, and the finance manager, Tegen Titus worked with the bank and DMV to make my involvement painless. Allison and her team were able to make the entire transaction seamless, and I was able to drive home with my new 'used' car the same day. Thank you, Allison, I really appreciate your commitment! More

Ryan provided exceptional customer service! !!! He goes above and beyond and made the entire process very streamline and easy to understand. He was patient with me over the phone and in person !!! He goes above and beyond and made the entire process very streamline and easy to understand. He was patient with me over the phone and in person and made any uncertainties feel at ease. I appreciate the honest he provided and he made me feel very comfortable with my choice! I recommend Toyota to any family and friend simply because my experience with Ryan was one to remember. He is a gem for Toyota and he is the reason I will keep coming back! He embodies professionalism and what it means to show outstanding above and beyond customer service. Thank you Toyota for hiring Ryan! He is truly a gem! More

Stellar service. She made the stress of buying a new car way less stressful. To the time to show us our options and never once pressured us to buy a car. She was pate She made the stress of buying a new car way less stressful. To the time to show us our options and never once pressured us to buy a car. She was patent and worked with us until we were ready. She even went to another hall dealership to get the car we wanted. 10 out 10 we would recommend her to anybody we know. More

Christopher Belcher was very polite and my Sienna issue was resolved in a very timely manner. was resolved in a very timely manner. More

Christopher is very accommodating and shows respect to the costumers and release my car on time the costumers and release my car on time More

Chris Belcher was a huge help! I'm from out of town when my check engine light came on and made a last minute appointment to get it checked out. Chris had me in and out in moments I'm from out of town when my check engine light came on and made a last minute appointment to get it checked out. Chris had me in and out in moments with what was a total user error with the fuel cap. Thanks again Chris!! More

Victoria is awesome. She is very knowledgeable of the products and very customer service oriented. The process was easier than expected! She is very knowledgeable of the products and very customer service oriented. The process was easier than expected! More

Ray helped me purchase a 2017 Toyota, He was kind and friendly, I'd recommend him if your shopping, excellent salesman. Overall, It's a very nice environment, with plenty of option for all people. The st friendly, I'd recommend him if your shopping, excellent salesman. Overall, It's a very nice environment, with plenty of option for all people. The staff are excellent, nice and patient. More

Ali was a pleasure. She is very knowledgeable and she made my car buying experience smooth. I lost my car due to a car accident and I been driving a rental for 3 weeks. She is very knowledgeable and she made my car buying experience smooth. I lost my car due to a car accident and I been driving a rental for 3 weeks. I would definitely recommend. I got a 2019 Hyundai Elantra! More

We had an awesome buying experience with MaKayla! She works with us on our schedule. We would highly recommend buying with MaKayla. Thank you She works with us on our schedule. We would highly recommend buying with MaKayla. Thank you More