Hall Toyota Elizabeth City - Service Center

Great customer service, attention, and professionalism. Ball Toyota keeps improving every year. Very satisfied with their services! Ball Toyota keeps improving every year. Very satisfied with their services! More

Purchased a 2020 Jeep Gladiator from Hall last year. Recently brought it into another Hall dealership in VB for some routine maintenance and found out it needed some major repairs to the aftermarket sus Recently brought it into another Hall dealership in VB for some routine maintenance and found out it needed some major repairs to the aftermarket suspension. After finding out that the repairs were not covered in the aftermarket warranty as I believed they were I reached out to Hall EC to discuss my frustrations. My call was answered by their GM Kris Bradshaw. He informed me that aftermarket lifts and suspensions were not covered, but he would look further into the situation for me since I firmly believed everything was covered. Within in a short time Kris called me back to let me know he had reached out to his regional manager and after looking into the matter assured me all repairs would be covered. I can't say enough about how through all of this I really felt like someone cared. Thank you, Hall Toyota and Kris Bradshaw. You've made a customer for life! More

We were on vacation 7 hours from home. Josh and Brittany went above and beyond to get our vehicle in and help us get a tire replacement so we could be on our way home. Josh and Brittany went above and beyond to get our vehicle in and help us get a tire replacement so we could be on our way home. More

I have been coming to this Toyota dealership for five years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh w years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh was brought in to clean up the mess. I must say Josh was a true blessing. He was able to fix what the first writer did and put my mind at ease that my vehicle was in great hands. He was my writer for many years until his recent promotion to Service Manager but he still checks on me when I am in and ensures I am taken care of by his team. Danielle one of the newer writers is a fantastic and amazing addition. I went in and she knew exactly how I liked things and took care of me and my service needs 100%. 10/10 I highly recommend getting your vehicle serviced here and I highly recommend purchasing a car from here. Kris the GM is spectacular! Parts department was on top of making sure the back end of the house had exactly what was needed for my maintenance and recall. Ricky the new parts manager was very attentive as well as insuring my vehicle had the parts needed and was safe. Chrystal was simply awesome to chat with and make a long wait go by faster. The new hire Susan was fun to chat with and she also made the wait shorter. Overall shout out to Josh and his service team, Ricky and his parts team, to the guys in the back too Kris and the entire Toyota team thank you for making this a pleasant experience. Keep up the great work. Returning customer for sure. More

Hi Kris, this is Mary Bechstein. I was in there yesterday to have my car serviced Jan. 15th, and it was so great to see that Josh is still head of the Service Department. He definitely cares about the custom to have my car serviced Jan. 15th, and it was so great to see that Josh is still head of the Service Department. He definitely cares about the customers!!! He always lets his customers know how important they are to Hall Toyota. He is so friendly, knowledgeable, and best customer service I have ever seen at any business ever! I have bought all my cars there, and one main reason is Josh!!! He has really made a huge difference in the Service Department. I sure hope he gets credit for the great work he has done to turn the department around for the better. The sales department could use a Manager like him because the difference he has made in Service is apparent to all the customers I have talk to! I want you to know Hall Toyota will continue to grow, and be great with Josh there. I also thank you for your hard work, and great customer Service you have given to me !! Keep up the great work for Hall Toyota. Mary Bechstein More

Service has been great. Bryan my service writer kept me up to date on the progress of my work. Thoroughly explained the recommended work and has answered all my questions throughly. up to date on the progress of my work. Thoroughly explained the recommended work and has answered all my questions throughly. More

Bryan Beamon is Awesome!! The reason why i keep coming back!! Everyone was practicing social distance as well, which made me feel very safe and comfortable! back!! Everyone was practicing social distance as well, which made me feel very safe and comfortable! More

Jamie Craig service manager and Joseph shop foreman did all they could to resolve slight vibration in new Tacoma. 2019 They will contact Toyota for follow up ! Excellent employees and commitment to cu all they could to resolve slight vibration in new Tacoma. 2019 They will contact Toyota for follow up ! Excellent employees and commitment to customer satisfaction!! Both very knowledgeable of their positions and attention to details . More